HID FARGO DTC II Guida
HID®FARGO® DTC™iiand DTCii Plus Recommended Maintenance
HID® FARGO® DTC™ii and DTCii Plus
Recommended Maintenance
PLT-06335, A.0
February 2022
Copyright
© 2022 HID Global Corporation/ASSA ABLOY AB. All rights reserved.
This document may not be reproduced, disseminated, or republished in any form without the prior written permission of
HID Global Corporation.
Trademarks
HID GLOBAL, HID, the HID Brick logo, the Chain Design, FARGO, and DTC are trademarks or registered trademarks of
HID Global, ASSA ABLOY AB, or its affiliate(s) in the US and other countries and may not be used without permission. All
other trademarks, service marks, and product or service names are trademarks or registered trademarks of their
respective owners.
Contacts
For technical support, please visit: https://support.hidglobal.com.
What's new
Date Description Revision
February 2022 Initial release. A.0
A complete list of revisions is available inRevision history.
PLT-06335, A.0 2 February 2022
Powering
Trusted Identities
HID® FARGO® DTC™ii and DTCii Plus
Recommended Maintenance
HID®FARGO® DTC™iiand DTCii PlusRecommended Maintenance 1
Introduction 4
1.1 Daily maintenance 5
1.2 Preventive maintenance 5
Cleaning routines 6
2.1 Adhesive cleaning card routine 7
2.2 IPA cleaning card routine 8
2.3 Print head cleaning routine 9
PLT-06335, A.0 3 February 2022
Powering
Trusted Identities
HID® FARGO® DTC™ii and DTCii Plus
Recommended Maintenance
Section 01
Introduction
1.1 Daily maintenance
Perform these steps daily:
lRemove and discard any rejected cards.
lClean the card transport path as needed. Once every 250 cards at minimum depending on environment, card quality,
and usage rate as noted in Preventive maintenance.
Note: For maximum output in high throughput situations, daily card path cleaning is recommended.
lWipe exterior of printer with dry microfiber cloth to remove dust and debris from surfaces, including card input hopper
covers.
1.2 Preventive maintenance
It's recommended to perform inspection and preventative maintenance regularly depending on environment and usage.
The following tasks are for ideal conditions, with a clean and dry air office environment.
lEach print ribbon includes a new cleaning roller. When you replace the print ribbon, replace the supplied cleaning
roller.
lClean the printer after every 250 cards printed or one month, whichever comes first.
This involves cleaning parts, such as the card path, card path rollers, and print head using the cleaning kits available
for sale. Please ensure to use both the adhesive card and IPA card when cleaning the card path and rollers.
PLT-06335, A.0 5 February 2022
Powering
Trusted Identities
HID® FARGO® DTC™ii and DTCii Plus
Recommended Maintenance
Section 02
Cleaning routines
2.1 Adhesive cleaning card routine
Video link: https://player.vimeo.com/video/679193087
The following diagram shows the location where the cleaning card is inserted into the printer.
1. Remove all cards from the card hopper.
2. Take out the ribbon cartridge and set it aside. Close the door.
3. Remove the paper backing from both sides of the cleaning card.
Note: Do not remove small liner strip, if a magnetic encoding module is installed in your printer.
4. Insert the cleaning card into the in-feed rollers of the card hopper.
5. Navigate through the onscreen menu to the Toolbox and select Clean Printer.
6. Guide the cleaning card into the printer, if necessary.
7. When the cleaning routine is completed, the cleaning card exits the printer.
8. Discard the cleaning card as it is a one-time use item.
9. Re-install the ribbon.
10. Re-install all cards that were removed.
PLT-06335, A.0 7 February 2022
Powering
Trusted Identities
HID® FARGO® DTC™ii and DTCii Plus
Recommended Maintenance
2.2 IPA cleaning card routine
Video link: https://player.vimeo.com/video/679193300
The following diagram shows the location where the IPA cleaning card is inserted into the printer.
1. Remove the ribbon cartridge from printer, set it aside, and leave front door open.
2. Open the reject hopper door.
3. Remove all cards from input hopper and leave open.
4. If equipped with dual input hopper, lower the bottom hopper tray to the bottom position.
5. Remove the long IPA card from its packaging and insert it into the printer card path through the bottom hopper.
Guide the cleaning card into the printer, if necessary. Push the card in until the rollers begin to move it on its own.
6. Use the onscreen forward and backward buttons to move the card through the printer.
7. Once all the way in, hold the edge of the card in a stationary position. Continue pressing the forward and backward
buttons to allow the rollers to drive and slip against the card.
Note: This step is very important and has the greatest effect on cleaning.
8. Run the card backwards until you can pull it fully out of the printer.
9. Discard the card, as it is a one-time use item.
10. Close the reject hopper.
11. Re-install the ribbon cartridge and close the door.
12. Re-install the cards into the input hopper.
PLT-06335, A.0 8 February 2022
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Trusted Identities
HID® FARGO® DTC™ii and DTCii Plus
Recommended Maintenance
2.3 Print head cleaning routine
Video link: https://player.vimeo.com/video/679193550
The following diagram shows the location of the print head.
1. With the printer on, open the front door and remove the ribbon cartridge and set it aside.
2. Power off the printer and remove the power cord.
3. Remove the print head cleaning swab from the packaging.
4. Rub the swab back and forth over the print head terminal.
Repeat this a few times to wipe any debris from the print head.
5. Discard the swab as it is a one-time use item.
6. Close the front door.
7. Plug the power cord in and turn the printer on.
8. Re-install the ribbon into the printer.
PLT-06335, A.0 9 February 2022
Powering
Trusted Identities
HID® FARGO® DTC™ii and DTCii Plus
Recommended Maintenance
Revision history
Date Description Revision
February 2022 Initial release. A.0
PLT-06335, A.0 10 February 2022
Powering
Trusted Identities
HID® FARGO® DTC™ii and DTCii Plus
Recommended Maintenance
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