HID HDPii Manuale utente

HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4 1

15370 Barranca Parkway

Irvine, CA 92618-2215

USA

HDPii High Definition Card Printer/Encoder

User Guide (Rev. 1.4)

•HDPii Dual-Sided

HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4 2

Exclusive permission is granted to authorized resellers of HID Global products to reproduce

and distribute this copyrighted document to authorized HID Global customers, who have

signed a no disclosure agreement regarding the restricted, proprietary use of said document.

The revision number for this document will be updated to reflect changes, corrections,

updates and enhancements to this document.

Revision Control Number Date Document Title

Revision 1.4 May 2011 HDPii High Definition Card Printer/Encoder User Guide

Added Windows 7 (32 & 64 bit) Support

Added Magnetic Cleaning procedure

Added Film Cartridge Adjustment procedure

Revision 1.3 January 2010 HDPii High Definition Card Printer/Encoder User Guide

Added security feature disable information.

Added Canada Compliance

Added Vista 32 & 64 bit support

Revision 1.2 August 2009 HDPii High Definition Card Printer/Encoder User Guide

Added Raw Binary Magnetic encoding

Advanced Settings updated

Added Magnetic Cleaning Instruction- in Output Module &

foam filter

Revision 1.1 1 June 2008 HDPii High Definition Card Printer/Encoder User Guide

Revision 1.0 1 January 2008 Same document title

Trademarks and Disclaimers

HID, HID Global, and Fargo are the trademarks or registered trademarks of HID Global

Corporation in the U.S. and other countries.

The information contained in this document is provided AS IS without any warranty.

HID Global hereby disclaims all warranties and conditions with regard to the information

contained herein, including all implied warranties of merchantability, fitness for a particular

purpose, title and non-infringement.

In no event shall HID Global be liable, whether in contract, tort or otherwise for any indirect,

special or consequential damages arising from the use of the information contained in this

document.

Any questions regarding changes, corrections, updates or enhancements to this document

should be forwarded to:

Hid Global

Support Services

6533 Flying Cloud Drive

Eden Prairie, MN 55344 (USA)

(866)607-7339 Ext #6

FAX: (952) 946-8492

HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4 3

www.hidglobal.com

HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.4)_____________________ 1

Section 1: Printer Overview______________________________________________________ 9

How to use the guide____________________________________________________________________9

Safety Messages (review carefully) ________________________________________________________9

HDPii Process Flows (in Table format) ____________________________________________________10

Reviewing the HDPii Boot-up Sequence _________________________________________________10

Reviewing the HDPii Sequence of Operations_____________________________________________11

Section 2: Specifications ________________________________________________________ 13

Safety Messages (review carefully) _______________________________________________________13

Introduction__________________________________________________________________________14

Reviewing the HDPii Printer Overview table________________________________________________14

Reviewing the HDPii Package _________________________________________________________14

Reviewing the HDPii (front)___________________________________________________________15

Reviewing the HDPii Card Printer ______________________________________________________15

Regulatory Compliances________________________________________________________________16

Agency Listings ______________________________________________________________________17

United States_______________________________________________________________________17

Canada ___________________________________________________________________________17

Environmental Protection (China-RoHS) _________________________________________________18

Traditional Chinese RF Emissions and Safety Statements ____________________________________18

Technical Specifications________________________________________________________________19

Functional Specifications _______________________________________________________________25

Printer Components: Resin Thermal Transfer to USB Interface Port ___________________________26

Printer Components: LCD and Softkey Control Pad ________________________________________27

Printer Components: Print Ribbons _____________________________________________________29

Printer Components: Blank Cards ______________________________________________________30

Printer Components: Card Input and Output Hoppers_______________________________________31

Printer Components: Card Output Hopper and Reject Hopper ________________________________31

Printer Components: Transfer Roller____________________________________________________32

Printer Components: Flipper Table _____________________________________________________32

Section 3: Installation Procedures________________________________________________ 34

Safety Messages (review carefully) _______________________________________________________34

Introduction__________________________________________________________________________35

Time Requirement __________________________________________________________________35

System Requirements ________________________________________________________________35

Inspection – HDPii __________________________________________________________________35

Unpacking the Printer ________________________________________________________________35

Choosing a Good Location ____________________________________________________________37

About Moisture Condensation _________________________________________________________38

Module Installation Procedures __________________________________________________________38

Installing the Output Module Accessory__________________________________________________38

Removing the Output Side Upgrade Cover (if applicable)____________________________________40

Printer Loading Procedures______________________________________________________________41

Loading the Print Ribbon _____________________________________________________________41

Loading the Clear HDP Transfer Film ___________________________________________________44

Inserting the Card Cleaning Roller ______________________________________________________46

Loading the Blank Cards______________________________________________________________48

HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4 4

Adjustable Film Cartridge Details ________________________________________________________49

Connecting Power to HDPii Printer _______________________________________________________55

Printer Driver Installation Procedures______________________________________________________56

Installing the HDPii Printer Driver______________________________________________________57

Printing a Test Print Image ______________________________________________________________63

Section 4: Accessory Procedures _________________________________________________ 65

Safety Messages (review carefully) _______________________________________________________65

Using the Security Lock Slot on the HDPii _________________________________________________66

Section 5: General Troubleshooting ______________________________________________ 68

LCD Messages _______________________________________________________________________68

Safety Messages (review carefully) _______________________________________________________68

Troubleshooting - LCD and Printer Error Message Tables______________________________________69

How to use the LCD Error Message Table (example provided)________________________________70

Troubleshooting with the LCD Error Message Table________________________________________71

Troubleshooting with the Printer Error Message Table ______________________________________80

Communications Errors ________________________________________________________________90

Resolving the Communication Errors____________________________________________________90

Printing a Test Image __________________________________________________________________91

Reviewing the Alignment Self-Test Card_________________________________________________94

Reviewing the Color Bars Self Test _____________________________________________________95

Reviewing the Device Settings Self-Test _________________________________________________96

Reviewing the YMCK Self Test________________________________________________________97

Reviewing the Magnetic Self Test ______________________________________________________98

Reviewing the Resin Self Test _________________________________________________________99

Section 6: Ethernet Option_____________________________________________________ 100

Introduction_________________________________________________________________________100

Technical Specification - Ethernet Option _________________________________________________101

Functional Specification - Ethernet Option_________________________________________________101

Network Services - Overview___________________________________________________________102

Reviewing the Print Server___________________________________________________________102

Reviewing the Web Page Server_______________________________________________________103

Reviewing the Network Management Interface ___________________________________________103

Reviewing the Telnet Server__________________________________________________________103

Network Management Interface _________________________________________________________103

Telnet Command Line Interface _________________________________________________________104

Initiating a Telnet Session____________________________________________________________104

Reviewing the Telnet Command Table__________________________________________________104

Ethernet Web Pages – Standard Procedures ________________________________________________109

Reviewing Web page security_________________________________________________________109

Reviewing the Web Page Server_______________________________________________________109

Logging In________________________________________________________________________109

Accessing the Home page______________________________________________________________110

Reviewing the Home Page _____________________________________________________________111

Reviewing the Home Page Categories and Fields (table)____________________________________112

Configuring the Network Settings _______________________________________________________113

Accessing the Network Settings page___________________________________________________113

Reviewing the Interface _____________________________________________________________114

Reviewing the Current Settings _______________________________________________________114

Switching to the Automatic IP Address Mode ____________________________________________115

Changing to the Static IP Address Mode ________________________________________________117

Reviewing Web page security_________________________________________________________118

Using the Clear Changes button _______________________________________________________118

Using the Media Information page _______________________________________________________119

Using the TCP/IP page ________________________________________________________________120

HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4 5

Using the Printer page_________________________________________________________________123

Using the System Log page ____________________________________________________________126

Changing the Log Name_____________________________________________________________127

Selecting the Log Type______________________________________________________________128

Selecting the Log Destination_________________________________________________________129

Setting up Email Event logging _______________________________________________________131

Specifying UDP Event logging________________________________________________________132

Specifying TCP Event Logging _______________________________________________________133

Using the Administration pages _________________________________________________________135

Using the System Information page ____________________________________________________135

Changing the Root Password _________________________________________________________136

Using the Reboot pages _______________________________________________________________137

Rebooting the Printer _______________________________________________________________137

Upgrading the Main Firmware ________________________________________________________138

Using the Print Path page ______________________________________________________________143

Using the Help page __________________________________________________________________146

Additional Procedures_________________________________________________________________146

Accessing the Ethernet Status LED ____________________________________________________146

Reviewing the HDPii LED Table ______________________________________________________146

Restoring the Factory Settings for Ethernet ________________________________________________147

Resetting the HDPii settings __________________________________________________________147

Changing the HDPii LCD Network Settings _____________________________________________147

Accessing the Network Setup Menu____________________________________________________148

Changing the DHCP Setting__________________________________________________________148

Changing the ANEG setting __________________________________________________________148

Accessing the Network Setup Menu____________________________________________________149

Saving addresses___________________________________________________________________149

Resetting Passwords ________________________________________________________________150

Accessing the HDPii IP Address_______________________________________________________150

Ethernet Printer Troubleshooting Procedures_______________________________________________151

Troubleshooting procedures __________________________________________________________151

Verifying the Printer Connection ______________________________________________________152

Reviewing Frequently-asked Questions ___________________________________________________152

Glossary of Terms____________________________________________________________________156

Section 7: Printer Adjustments _________________________________________________ 158

Safety Messages (review carefully) ______________________________________________________158

Printing on Alternate Card stocks________________________________________________________159

Selecting the Right Cards and optimizing the HDP Print Process _____________________________159

Selecting the appropriate Printer Driver settings __________________________________________159

Printer Driver Options_________________________________________________________________161

Installing Printer Driver Updates ______________________________________________________161

Setting Up the Printer Driver ___________________________________________________________163

Setting up Windows ________________________________________________________________163

Using the OK, Cancel and Help buttons_________________________________________________163

Using the Card tab ___________________________________________________________________164

Selecting the Card Size______________________________________________________________164

Selecting the Card Type _____________________________________________________________165

Setting the Orientation ______________________________________________________________167

Specifying the number of Copies ______________________________________________________168

Selecting the Diagnostics button_______________________________________________________169

Selecting the Test Print button ________________________________________________________170

Selecting the About button ___________________________________________________________171

Selecting the Toolbox button _________________________________________________________172

Using the Device Options tab ___________________________________________________________174

Detecting Supplies at Print Time Function_______________________________________________174

HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4 6

Adjusting the Ribbon Type___________________________________________________________176

Adjusting the Film Type_____________________________________________________________178

Using the Dual Sided Group Functions _________________________________________________179

Using the Dual Sided - Print Both Sides option ___________________________________________180

Using the Print Both Sides - Split 1 Set of Ribbon panels option______________________________181

Using the Print Both Sides - Print Back Image on Front of Card option ________________________182

Using the Dual Sided - Print Back Side Only option _______________________________________183

Using the Device Options Group ______________________________________________________184

Using the Rotate Front 180 Degrees or Rotate Back 180 Degrees options_______________________184

Using the Disable Printing option______________________________________________________185

Using the Image Color tab (HDPii) ______________________________________________________186

Using the Quality – Color Matching dropdown ___________________________________________188

Adjusting for the Resin Dither ________________________________________________________191

Using the Advanced Image Color window_______________________________________________192

Using the Default button on the Image Color tab __________________________________________196

Using the Image Transfer tab ___________________________________________________________198

Adjusting the Image Position controls __________________________________________________198

Adjusting the Transfer Dwell Time and Temperature ______________________________________200

Conducting the Tape Adhesion Test____________________________________________________203

Using the Default button_____________________________________________________________205

Using the Magnetic Encoding tab________________________________________________________207

Using the Encoding Mode dropdown list ________________________________________________208

Selecting the Coercivity/Magnetic Track ________________________________________________212

Reviewing the Magnetic Track Options _________________________________________________213

Using the Character Size buttons ______________________________________________________214

Using the ASCII Offset dropdown list __________________________________________________215

Using the Bit Density dropdown list____________________________________________________215

Using the LRC Generation dropdown list________________________________________________216

Using the Character Parity dropdown list________________________________________________217

Reviewing the ISO Track Locations____________________________________________________218

Sending the Track Information ________________________________________________________218

Reviewing the Sample String _________________________________________________________219

Reviewing the ASCII Code and Character Table __________________________________________220

Using the Default button (Image Transfer tab)____________________________________________221

Using the K panel Resin tab ____________________________________________________________222

Using the Scroll controls_____________________________________________________________223

Using the Click and Drag capability____________________________________________________224

Selecting “inches or mm” radio button__________________________________________________224

Using the Add and Delete buttons _____________________________________________________225

Selecting the Full Card ______________________________________________________________225

Selecting the Defined Area(s)_________________________________________________________226

Selecting the Undefined Area(s)_______________________________________________________227

Defining the Area to activate the Card Grid ______________________________________________228

Measuring the Total Card area ________________________________________________________229

Measuring the Area to be positioned on the Card__________________________________________230

Selecting the Print YMC under the K and Print K Only options ______________________________231

Using the Printer Supplies tab___________________________________________________________233

Reviewing Information on the Supplies tab ______________________________________________233

Section 8: Using the Inhibit Panel (HDPii) ________________________________________ 235

Using Inhibit Panel (via the Fargo Workbench Printer Utility) _______________________________235

Using Inhibit Panel (from an Application) _________________________________________________236

Generating TextOut Commands _______________________________________________________236

Rendering Print Jobs________________________________________________________________237

Using the Test Print ________________________________________________________________243

Inhibit Panel Feature Operation _________________________________________________________244

HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4 7

Using the Fargo Workbench Printer Utility For Inhibit Area Placement ________________________245

Using the Application For Inhibit Area Placement_________________________________________245

Background Information - Windows Printing System ______________________________________245

Inhibit Bitmap - Local Printer Instances Functions_________________________________________246

Inhibit Bitmap - Network (Shared) Printer Instances Functions_______________________________246

Inhibit Bitmap File Placement Examples ________________________________________________246

Inhibit Bitmap File Description _______________________________________________________246

Section 9: Toolbox____________________________________________________________ 247

Accessing the Toolbox ________________________________________________________________247

Selecting the Configuration tab__________________________________________________________248

Using the Configuration Tab____________________________________________________________249

Using the Optional Printer Features Group Box___________________________________________249

Using the Event Monitoring Group Box___________________________________________________249

Reviewing the Ribbon Low message ___________________________________________________250

Using the Film Low message _________________________________________________________250

Selecting the Set Language for Printer LCD Display Group Box______________________________250

Selecting the Calibrate Film tab _________________________________________________________251

Selecting the Calibrate Ribbon tab _______________________________________________________252

Selecting the Clean Printer tab __________________________________________________________253

Using the Clean Printer Group Box ____________________________________________________255

Selecting the Advanced Settings tab______________________________________________________256

Advanced Settings Description__________________________________________________________260

Using the Image Darkness Option _____________________________________________________260

Using the Print Top of Form Option____________________________________________________262

Using the Print Left of Form Option____________________________________________________265

Using the Mag Top of Form Option ____________________________________________________266

Using the Print Flip Angle Option _____________________________________________________268

Using the Print Flip Level Option______________________________________________________268

Using the Encoder Flip Angle Option___________________________________________________268

Setting the Printhead Resistance_______________________________________________________268

Using the Transfer TOF Adjustment Option______________________________________________269

Using the Transfer Temp Offset Option _________________________________________________271

Print Tension Settings_________________________________________________________________271

Using the Ribbon Print Takeup Tension Option___________________________________________271

Using the Film Print Takeup Tension Option_____________________________________________271

Using the Ribbon Print Supply Tension Option ___________________________________________272

Transfer Tension Settings ______________________________________________________________273

Using the Film Supply Transfer Tension Option __________________________________________273

Using the Film Takeup Transfer Tension Option __________________________________________273

Using the Resin Heat Adjust Option____________________________________________________274

Using the Sleep Time Option _________________________________________________________274

Using the Standby Time Option _______________________________________________________274

Using the Blush Point Option _________________________________________________________274

Using the LCD Contrast Option _______________________________________________________275

Using the Cleaning rate Option________________________________________________________275

Using the EAT Disable Option________________________________________________________275

Using the Film Print Cooling Level Option ______________________________________________275

Using the Film Transfer Cooling Level Option ___________________________________________275

Using the Enable Ribbon Wrinkle Compensation Option ___________________________________275

HoloTransfer Offset ________________________________________________________________275

Mag HI-Co Voltage offset ___________________________________________________________276

Mag Lo-Co Voltage Offset___________________________________________________________276

Mag Flipper Angle Offset____________________________________________________________276

Reviewing the No Printer Connected error message________________________________________276

Reviewing the Value outside the Range error message _____________________________________276

HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4 8

Section 10: Cleaning __________________________________________________________ 278

Using the Required Supplies____________________________________________________________278

Safety Messages (review carefully) ______________________________________________________279

Cleaning the Printer Platen Roller and Card Feed Rollers ___________________________________280

Cleaning Procedures __________________________________________________________________283

Cleaning inside the Printer ___________________________________________________________283

Cleaning outside the Printer __________________________________________________________283

Cleaning the Printhead ______________________________________________________________284

Replacing the Card Cleaning Roller ____________________________________________________285

Cleaning the Magnetic Encoder when installed in the HDPii Output Module ____________________286

Replacing or cleaning the FAN foam filter. ______________________________________________288

Section 11: Fargo Workbench Printer Utility _____________________________________ 289

Reviewing the Card tab and Diagnostic button____________________________________________289

Section 12: Packing the Card Printer ____________________________________________ 291

Section 13: Firmware Updates__________________________________________________ 291

Upgrading the Main Firmware with the Fargo Workbench Printer Utility_________________________291

Section 14: HIDGlobal Technical Support ________________________________________ 294

Contacting Technical Support __________________________________________________________294

Reading the Serial Numbers on a Fargo Printer _____________________________________________294

Finding out when a Fargo Card Printer was manufactured___________________________________294

Reviewing Example No. 1: Serial Number A9280224 _____________________________________294

Reviewing Example No. 2: Serial Number B0280224 _____________________________________295

Section 15: Glossary of Terms __________________________________________________ 296

HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4 9

Section 1: Printer Overview

How to use the guide

The HDPii High Definition Card Printer/Encoder User Guide is designed to provide installers

and technicians with quick, efficient lookup of related procedures, components and terms.

The Guide can be used effectively either in soft or hard copy, depending on the preference of

the installer or technician.

Manual Description

Glossary of Terms and

Technical/Functional

Specifications (hyper-linked)

You can go directly to the Glossary of Terms,

Technical Specifications and Functional Specifications

to learn how to use the processes, procedures,

functions and windows for the HDPii within concise,

correlative tables.

Table of Contents (hyper-

linked)

You can use the automated Table of Contents to

quickly locate, for example, an error message, a

procedure, the index or an appendix.

Cross-Referencing (hyper-

linked)

You can use the cross-referencing links to quickly

locate, for example, an error message or a procedure.

Comprehensive Index

(hyper-linked)

You can use the Comprehensive Index to quickly

locate information on the HDPii, relating to a

specification, a procedural step, a window or screen, a

component, a term, a qualifier or a related feature to

this Printer.

Safety Messages (review carefully)

Symbol Critical Instructions for Safety purposes

Danger:

Failure to follow these installation guidelines can result in

death or serious injury.

Information that raises potential safety issues is indicated by a

warning symbol (as shown to the left).

•To prevent personal injury, refer to the following safety

messages before performing an operation preceded by this

symbol.

•To prevent personal injury, always remove the power cord

prior to performing repair procedures, unless otherwise

specified.

HDPii High Definition Card Printer/Encoder User Guide L001130 Rev 1.4 10

Caution:

This device is electrostatically sensitive. It may be damaged if

exposed to static electricity discharges.

Information that raises potential electrostatic safety issues is

indicated by a warning symbol (as shown to the left).

•To prevent equipment or media damage, refer to the

following safety messages before performing an operation

preceded by this symbol.

•To prevent equipment or media damage, observe all

established Electrostatic Discharge (ESD) procedures while

handling cables in or near the Circuit Board and Printhead

Assemblies.

•To prevent equipment or media damage, always wear an

appropriate personal grounding device (e.g., a high quality wrist

strap grounded to avoid potential damage).

•To prevent equipment or media damage, always remove the

Ribbon and Cards from the Printer before making any repairs,

unless otherwise specified.

•To prevent equipment or media damage, take jewelry off of

fingers and hands, as well as thoroughly clean hands to remove

oil and debris before working on the Printer.

HDPii Process Flows (in Table format)

Reviewing the HDPii Boot-up Sequence

Please carefully review this step-by-step process.

Step Process

1 The Card Feed Stepper turns ON (to check for a card in the card path).

2 The Film transfer take-up Motor turns ON to take up any slack in the film.

3 The Print Headlift turns until head up position is returned from Headlift Sensor.

4 The Print Ribbon moves forward until it finds the yellow panel, pauses,

advances to magenta, then backs up to yellow (the Ribbon Sensor detects the

color of the Ribbon).

5 The Transfer Film advances forward two panels from supply (advances until

the Print Film Sensor senses two marks on the Film).

6 The Transfer Film advances forward one panel from supply (advances until the

Print Film Sensor senses 1 mark on the Film).

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