Hive Active Heating Manuale utente

Hive Active Heating

Thermostat

user guide

Registered in England (No. 5782908). Registered office:

Millstream, Maidenhead Road, Windsor, BerkshireSL4 5GD, UK.

This thermostat is a Class I temperature control and

contributes 1% to seasonal space heating energy efficiency.

To avoid environmental and health problems due

to hazardous substances in electrical and electronic

goods, appliances marked with a crossed out wheeled

bin should not be placed into your household rubbish

bin. Instead, when they are unable to be re-used, they

should be recycled. Your local authority will be able

to advise you on the location of the nearest recycling

centre that is authorised to accept this type of waste.

Please recycle responsibly.

Centrica Hive Limited declares that the radio equipment type

DWS003 complies with Directive 2014/53/EU. Full declaration text

available at: hivehome.com/compliance

Max. radiated power: <10 dBm. Frequency: 2405 - 2480 MHz

Hot tip: If you’ve bought Hive Active Heating, for help controlling your

heating and hot water remotely visit hivehome.com

Heating

Boost

Hot Water

Boost

Dial

Screen

Back

Confirm

Hive Active Heating is the clever way to control your

heating, and if you have a hot water tank, your hot water

too. This guide tells you everything you need to know.

Welcome to Hive

Active Heating

Contents

Heating page 4

Hot water page 8

Other features page 12

Multizone page 13

Troubleshooting

page 15

3 4

Heating

How to change mode:

Your thermostat has 3 different heating modes: Schedule, Manual and Off

1Push the dial to wake up the thermostat

2Once the screen turns on press the Menu button and select Heat

3Here you’ll see the different modes: Schedule, Manual andOff

4Select one by turning and pushing the dial

Schedule turns your heating on and off when you want it to and can

be more energy efficient

Manual makes sure your home maintains a constant temperature

Off leaves your heating in Frost Protection - so your heating will only

come on if your home drops below 7°C. You’ll see on the screen

to remind you that Frost Protection is enabled.

Getting started

How to change the temperature:

1Turn the dial clockwise toincrease the target temperature

2Your heating will come on if the target temperature isabove the actual

temperature (you’ll see when the heating is on)

3Turn the dial anti-clockwise to lower the target temperature.

16˚20˚

MON 19:25

TARGET ACTUAL

MANUAL

5 6

How to view your heating schedule:

1Push the dial to wake up the thermostat

2Once the screen turns on press the Menu button

3Turn the dial to select Heat, then push the dial

4Choose Schedule then select View/Edit Current

5Turn the dial left or right to browse through the days and to select a day

6You’ll now see the schedule for the day you selected.

18º 18º 18º

Press tick to confirm, or press dial to edit.

HEAT SCHEDULE: MON

06 :00 08:15 11 :00 12:00 16:00 21:30

Setting up a heating schedule:

Your thermostat will walk you through setting up your heating schedule

step by step.

To do this:

1Wake up your thermostat by pushing the dial and then pressthe

Menu button

2Turn the dial to select Heat and push the dial to confirm

3Select Schedule and push the dial to confirm

4Scroll to Start Over and push the dial to confirm

5Follow the on screen instructions to create your newschedule.

Hot tip: To edit the schedule for that day just push the dial.

7 8

How to boost your heating for a short time:

1Press the Heating Boost button on top

of the thermostat to turn the heating on

2Press the Heating Boost button again

to increase the length of your boost

3Turn the dial to change

the boost temperature

(it’s set to 22°C by default)

4When the boost finishes,

your heating will go back

to its previous mode

5To cancel boost early,

press the Back button.

Hot water

Hot water features are not shown on combi boilers (boilers without a

separate hot water tank) as they automatically heat water when it’s needed.

How to turn your hot water on or off:

1Wake up your thermostat by

pushing the dial

2Once the screen turns on

press the Menu button

3Turn the dial to select

Hot Water then push the dial

4Choose either Always On

or Always Off

5Press the Confirm button.

Hot tip: If you only want hot water at certain times of the day,

using Schedule mode could be more energy ecient.

18˚

MON 19:25

MANUAL

ACTUAL

910

On On OnOffOff Off Off

Press tick to confirm, or press dial to edit.

HOT WATER SCHEDULE: MON

06 :00 08:15 11 :00 12:00 16:00 21:30

Setting up a new hot water schedule:

Your thermostat will walk you through setting up your hot water schedule

step by step.

To do this:

1Wake up your thermostat by pushing the dial and

press the Menu button

2Turn the dial to select Hot Water and push the dial toconfirm

3Select Schedule and push the dial to confirm

4Scroll to Start Over and push the dial to confirm

5Follow the on screen instructions to create your newschedule.

How to view your hot water schedule:

1Push the dial to wake up the thermostat

2Once the screen turns on press the Menu button

3Turn the dial to select Hot Water, then push the dial

4Choose Schedule then select View/Edit Current

5Turn the dial left or right to browse through the days and to select a day

6You’ll now see the schedule for the day you selected.

Hot tip: To edit the schedule for that day push the dial to start editing.

11 12

How to boost your hot water for a short time:

1Press the Hot Water Boost button on top

of the thermostat to turn the hot water on

2Press the Hot Water Boost button again

to increase thelength of your boost

3When your boost finishes, your

system will go back to your

previous mode

4To cancel your boost early,

press the Back button.

More things you can do with your thermostat

• Select Holiday mode and set the dates you’ll be away by going

to Menu then Holiday

• Set a Child Lock so little hands can’t change the temperature,

ﬁnd it under Menu then Settings

• Increase the temperature of your Frost Protection setting.

By default this is set so your home won’t drop below 7°C and

will activate whatever mode your heating is in. Find it under

Menu then Settings.

13 14

Hive Multizone

Multizone lets you control up to three existing plumbed heating zones

in your home. Each zone needs its own Hive thermostat and receiver.

If you are a Hive Multizone customer, to change the zone name of each

thermostat log in to the Hive app or online dashboard and select

Manage Devices.

16˚

MON 19:25

ZONE 1

MANUAL

Zone name

Troubleshooting:

If you need to identify which of your Hive thermostats belongs to which

receiver follow these steps:

1Turn the heating o in every zone using the app or thermostats

2When you look at the receivers the ‘central heating’ light should

be switched o on each receiver

3Turn the heating on in one zone only by using the app or thermostat.

The ‘central heating’ light on one receiver will turn green showing that

this thermostat is paired to this receiver

4Repeat these steps to identify which receivers your other thermostats

are paired with.

For more information on Hive Multizone, please visit hivehome.com/support

15 16

Troubleshooting

A red battery symbol means your batteries need to be replaced

with four new AA batteries.

How to change the batteries:

1Press the tab on the base of your thermostat

2Lift your thermostat off the hooks that hold it against the

wall (and turn it over to access the batteries)

3Simply pop the batteries out and put the new ones in

4Re-hook the top of your thermostat and then press the

bottom until it clicks to secure it to the wall.

22˚

MON 19:25

No signal

22˚

MON 19:25

NO SIGNAL

If this message shows on your thermostat – it means your thermostat

and receiver aren’t communicating.

For more information visit hivehome.com/support or get in touch with the

Hive team at help@hivehome.com

Hot tip: Even without a signal you can still manually switch your heating

and hot water on and o by pressing the buttons on the Hive receiver

(usually beside your boiler) when its ‘Status’ light is red.

No signal

Press tab to open

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