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Contents
Getting started page 3
Heating page 4
Child lock page 9
Multizone page 10
Troubleshooting page 11
Make sure your Hive Active Heating
is installed by a qualified professional
in accordance with the Installation
Guide supplied (and available at
hivehome.com/support).
When using your Hive Active Heating,
always follow this User Guide (also
available at hivehome.com/support).
Place your thermostat away from
direct heat sources like radiators,
fireplaces or windows, and out of full
sunlight. For optimal performance we
recommend keeping the operating
temperature between 5°C and 32°C.
Keep your thermostat away from
water and other liquids, as well as
humid places like the bathroom or
shower. Also remember it’s for indoor
use only.
If you want to clean your thermostat,
a soft dry cloth will do the trick. Don’t
use solvents or abrasive cleaners.
You can remove your thermostat from
its wall plate to change the batteries.
(Remember to keep the batteries
away from children as they can be
a health hazard.)
Don’t try to open your thermostat.
There are no parts inside that you
can service or replace.
If the wire between your thermostat
and boiler is damaged or frayed,
switch o the power to your boiler
(normally a switch at the wall or
fuse box) and contact a qualified
boiler service engineer.
If your Hive Active Heating isn’t
working as expected, please see
hivehome.com/support for help.
Hive Active Heating Safety Instructions
