Idp SMART-81 Manuale utente

SMART-81

User Manual

Retransfer Card Printer

Users must respect the copyright laws applicable in their country. This manual must not be

photocopied, translated, reproduced or transmitted in whole or in part for any reason and by the

means that might be, albeit electronic or mechanical, without the express, written authorization

of the company IDP card printer.

All information contained herein may be subject to modification without prior notice.

IDP card printer accepts no liability for any possible errors herein, nor for any accidental

damage or damage caused through the dissemination or the use of this manual.

Trademarks

SMART-81 is a trademark and IDP is a registered trademark of IDP card printer. Windows is

registered trademarks of Microsoft Corp. All other trademarks or registered trademarks are

marks of their respective holders. SMART-81 design is a trademark of IDP.

Return Materials Authorization

In order to make a warranty claim you must contact an IDP Reseller. You will be responsible for

packaging the printer for shipment and the costs of shipping and insurance of the printer from

the point of use of the printer to the IDP Reseller. The IDP Reseller will bear the costs of

shipping and insuring the printer from the repair location to the address from which the printer

was shipped.

Before returning any equipment for in-warranty or out of warranty repair, contact an IDP

Reseller or an IDP Service Center for a Return Materials Authorization (RMA) number. Repack

the equipment in the original packing material and mark the RMA number clearly on the outside

of the box. For more information about RMA or IDP warranty statements, refer to the Warranty

booklet on the quick install guide.

Table of Contents

1. BASIC INFORMATION....................................................................................................10

1.1. Printer outside features ......................................................................................................................10

1.2. Printer inside feature...........................................................................................................................13

1.3. Display & buttons ................................................................................................................................16

2. PRINTER INSTALLATION...............................................................................................30

2.1. Connection a power and a USB cable ..............................................................................................30

2.2. Fitting the Film, Ribbon, Cleaning roller.......................................................................................... 31

2.3. Loading the cards.................................................................................................................................36

2.4. Stacker Installation...............................................................................................................................38

2.5. Driver installation (Windows 7/8/10/11) .........................................................................................39

2.6. Option installation (IC, RF) .................................................................................................................44

2.7. Option Installation (Laminator) .........................................................................................................46

3. DRIVER CONFIGURATION ............................................................................................48

3.1. Printer Properties .................................................................................................................................48

3.2. Advanced Options ................................................................................................................................52

3.3. Other settings........................................................................................................................................54

4. UTILITIES .............................................................................................................................57

4.1. Card printer config............................................................................................................................... 57

4.2. Network Configuration........................................................................................................................66

4.3. Card Printer Test................................................................................................................................... 74

4.4. Firmware update...................................................................................................................................82

5. TROUBLESHOOTING.........................................................................................................84

5.1. Error Message .......................................................................................................................................84

5.2. Cleaning and Replacement Printer air filter.................................................................................... 88

5.3. Cleaning the printer.............................................................................................................................90

5.4. TPH (Thermal Print Head) replacement...........................................................................................93

5.5. Card movement ....................................................................................................................................95

5.6. Printing quality ..................................................................................................................................... 97

5.7. Magnetic stripe encoding .................................................................................................................101

5.8. General operation...............................................................................................................................101

6. SPECIFICATION ............................................................................................................ 103

Table of Figures

Figure 1 SMART-81 front features.......................................................................................................10

Figure 2 SMART-81 rear features.........................................................................................................11

Figure 3 SMART-81.....................................................................................................................................11

Figure 4 SMART-81 & Laminator.........................................................................................................12

Figure 5 SMART-81 inside feature.......................................................................................................13

Figure 6 SMART-81 Display and buttons.........................................................................................16

Figure 7 SMART-81 Connection of power and communication cable ...............................30

Figure 8 Front cover open ...................................................................................................................31

Figure 9 Take out film cartridge...........................................................................................................31

Figure 10 Take out Ribbon Cartridge ................................................................................................32

Figure 11 Take out Cleaning roller Cartridge.................................................................................32

Figure 12 Loading film..............................................................................................................................32

Figure 13 Loading the ribbon................................................................................................................33

Figure 14 Installing the cleaning roller..............................................................................................33

Figure 15 Installing the cleaning roller cartridge..........................................................................34

Figure 16 Installing film cartridge........................................................................................................34

Figure 17 Installing Ribbon cartridge.................................................................................................34

Figure 18 Installing Film cartridge.......................................................................................................35

Figure 19 Close cover................................................................................................................................35

Figure 20 Take out hopper cover ........................................................................................................36

Figure 21 Adjusting card thickness lever..........................................................................................36

Figure 22 Preparing the card 1.............................................................................................................37

Figure 23 Preparing the card 2.............................................................................................................37

Figure 24 Loading the card 1 ................................................................................................................37

Figure 25 Loading the card 2 ................................................................................................................37

Figure 26 Installation SMART-81 card stacker ...............................................................................38

Figure 27 Install printer driver 1...........................................................................................................39

Figure 28 Install printer driver 2...........................................................................................................39

Figure 29 Install printer driver 3...........................................................................................................39

Figure 30 Install printer driver 4...........................................................................................................40

Figure 31 Install printer driver 5...........................................................................................................40

Figure 32 Install printer driver 6...........................................................................................................41

Figure 33 Install printer driver 7...........................................................................................................41

Figure 34 Install printer driver 8...........................................................................................................41

Figure 35 Install printer driver 9...........................................................................................................42

Figure 36 Install printer driver 10 ........................................................................................................42

Figure 37 Install printer driver 11 ........................................................................................................42

Figure 38 Install printer driver 12 ........................................................................................................43

Figure 39 Take out module (IC, RF).................................................................................................44

Figure 40 Take out module (IC, RF) 2.............................................................................................44

Figure 41 Install module (IC, RF) 3......................................................................................................45

Figure 42 Install Laminator Module 1................................................................................................46

Figure 43 Install Laminator Module 2................................................................................................46

Figure 44 LCD display (with Laminator)............................................................................................47

Figure 45 Print properties........................................................................................................................48

Figure 46 Layout..........................................................................................................................................48

Figure 47 Input / Output Setting.........................................................................................................49

Figure 48 Printing Setting .......................................................................................................................49

Figure 49 Laminating Setting.................................................................................................................50

Figure 50 Encoding Setting .................................................................................................................50

Figure 51 Encoding advanced Setting...............................................................................................51

Figure 52 Load/Save Setting..................................................................................................................51

Figure 53 Printer sharing .........................................................................................................................54

Figure 54 Ports Setting.............................................................................................................................54

Figure 55 advanced Setting....................................................................................................................55

Figure 56 color management ................................................................................................................55

Figure 57 security........................................................................................................................................56

Figure 58 service..........................................................................................................................................56

Figure 59 CardPrinterConfig Log-in....................................................................................................57

Figure 60 CardPrinterConfig start........................................................................................................57

Figure 61 Cardprinterconfig Basic setup...........................................................................................58

Figure 62 Cardprinterconfig – Advanced setup ............................................................................61

Figure 63 Rear view of SMART-81 ......................................................................................................66

Figure 64 Running NetAdmin................................................................................................................66

Figure 65 Network printer is no found .............................................................................................67

Figure 66 Connecting to USB Port......................................................................................................67

Figure 67 NetAdmin Log-in....................................................................................................................68

Figure 68 USB port state..........................................................................................................................68

Figure 69 Rebooting network module...............................................................................................69

Figure 70 Reset to default....................................................................................................................69

Figure 71 Upgrade the firmware 1......................................................................................................70

Figure 72 Upgrade the firmware 2......................................................................................................70

Figure 73 Upgrade the firmware 3......................................................................................................71

Figure 74 Dynamic IP configuration ...................................................................................................71

Figure 75 Static IP configuration..........................................................................................................72

Figure 76 Network service configuration .........................................................................................72

Figure 77 OCP configuration..................................................................................................................73

Figure 78 Network service configuration .........................................................................................73

Figure 79 CardPrinterTest........................................................................................................................74

Figure 80 Magnetic stripe encoding ..................................................................................................78

Figure 81 Contact smartcard encoding.............................................................................................79

Figure 82 Contactless smartcard encoding .....................................................................................80

Figure 83 CardPrinterFirmware..............................................................................................................82

Figure 84 Select Firmware.......................................................................................................................82

Figure 85 Update Firmware ....................................................................................................................83

Figure 86 Exclusive cleaning card........................................................................................................90

Figure 87 Printer cleaning start.............................................................................................................90

Figure 88 Printer cleaning step 1.........................................................................................................91

Figure 89 Printer cleaning step 2.........................................................................................................91

Figure 90 Printer cleaning step 3.........................................................................................................92

Figure 91 Printer cleaning step 4.........................................................................................................92

Figure 92 Printer cleaning step 5.........................................................................................................93

Figure 93 Printer head ..............................................................................................................................93

Figure 94 Printer head setup .................................................................................................................94

Figure 95 Printer head disassemble....................................................................................................94

Figure 96 Printer head assemble..........................................................................................................95

Figure 97 Printing quality trouble 1....................................................................................................96

Figure 98 Printing quality trouble 2....................................................................................................97

Figure 99 Printing quality trouble 3....................................................................................................97

Figure 100 Printing quality trouble 4.................................................................................................98

Figure 101 Printing quality trouble 5.................................................................................................98

Figure 102 Printing quality trouble 6.................................................................................................99

Figure 103 Printing quality trouble 7.................................................................................................99

Figure 104 Printing quality trouble 8.................................................................................................99

Figure 105 Printing quality trouble 9.............................................................................................. 100

Figure 106 Printing quality trouble 10............................................................................................ 100

1. Basic Information

1.1. Printer outside features

For the user’s convenience, SMART-81 status can be seen through LCD. and the printer

can be controlled by 4 buttons under the LCD. Using USB and Ethernet port, it is

communicated with the user’s PC

The following shows the outside functional features found on the printer

Figure 1 SMART-81 front features

①②

③

④⑤

⑥

①

Air vent

②

Air vent

③

Physical lock *option

④

Input hopper

⑤

LCD and buttons

⑥

Front cover

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