Idp SOLID Series Manuale utente

User Manual

SOLID Series

SOLID-310S, SOLID-310D, SOLID-310R

Users must respect the copyright laws applicable in their country. This manual must not be

photocopied, translated, reproduced or transmitted in whole or in part for any reason and by the

means that might be, albeit electronic or mechanical, without the express, written authorization

of the company IDP card printer.

All information contained herein may be subject to modification without prior notice.

IDP card printer accepts no liability for any possible errors herein, nor for any accidental

damage or damage caused through the dissemination or the use of this manual.

Trademarks

SOLID-310 is a trademark and IDP is a registered trademark of IDP card printer. Windows is

registered trademarks of Microsoft Corp. All other trademarks or registered trademarks are

marks of their respective holders. SOLID-310 Design is a trademark of IDP.

Return Materials Authorization

In order to make a warranty claim you must contact an IDP Reseller. You will be responsible for

packaging the printer for shipment and the costs of shipping and insurance of the printer from

the point of use of the printer to the IDP Reseller. The IDP Reseller will bear the costs of

shipping and insuring the printer from the repair location to the address from which the printer

was shipped.

Before returning any equipment for in-warranty or out of warranty repair, contact an IDP

Reseller or an IDP Service Center for a Return Materials Authorization (RMA) number. Repack

the equipment in the original packing material and mark the RMA number clearly on the outside

of the box. For more information about RMA or IDP warranty statements, refer to the Warranty

booklet on the quick install guide.

Table of Contents

1. Introduction ........................................................................................... 9

1.1 Printer outside features ...................................................................................................................... 9

1.2 Printer inside features............................................................................................................................11

1.3 Ribbon cartridge features.................................................................................................................12

1.4 Display and Buttons..........................................................................................................................13

2. Printer installation................................................................................14

2.1. Connecting a power and a USB cable............................................................................................14

2.2. Fitting the ribbon................................................................................................................................ 15

2.3. Loading the cards..............................................................................................................................18

2.4. The withdrawal of printed cards......................................................................................................20

2.5. Driver installation (Windows 7 / 8 / 10)...............................................................................................21

3. Driver configuration .............................................................................25

3.1. Printer Properties...................................................................................................................................25

3.2. Advanced Options .................................................................................................................................29

3.3. Other settings.........................................................................................................................................32

4. Utilities ..................................................................................................35

4.1. Card Printer Config................................................................................................................................35

4.2. Network configuration ..........................................................................................................................44

4.3. Card Printer Test....................................................................................................................................50

4.4. Firmware update ....................................................................................................................................57

5. Optional device driver installation ......................................................60

5.1. Contact smartcard reader.....................................................................................................................60

5.2. Contactless smartcard reader .............................................................................................................63

6. Troubleshooting...................................................................................66

6.1. Error Message ........................................................................................................................................66

6.2. Cleaning the printer...............................................................................................................................70

6.3 TPH (Thermal Print Head) replacement...............................................................................................74

6.4. Card movement...................................................................................................................................... 76

6.5. Printing quality.......................................................................................................................................77

6.6. Magnetic stripe encoding..................................................................................................................... 78

6.7. General operation .................................................................................................................................. 79

7. Specification.........................................................................................81

Table of Figures

Figure 1 SOLID-310 front features............................................................................................................................................9

Figure 2 SOLID-310 rear features.............................................................................................................................................9

Figure 3 SOLID-310S (Standard).............................................................................................................................................10

Figure 4 SOLID-310D (Dual)......................................................................................................................................................10

Figure 5 SOLID-310R (Rewritable).........................................................................................................................................10

Figure 6 SOLID-310 Inside features.......................................................................................................................................11

Figure 7 Ribbon cartridge features..........................................................................................................................................12

Figure 8 SOLID-310S Connection of power and USB cable........................................................................................14

Figure 9 SOLID-310D Connection of power and USB cable........................................................................................14

Figure 10 Top Cover open..........................................................................................................................................................15

Figure 11 Take out the ribbon cartridge................................................................................................................................15

Figure 12 Loading the ribbon 1.................................................................................................................................................16

Figure 13 Loading the ribbon 2.................................................................................................................................................16

Figure 14 Installing the cleaning roller...................................................................................................................................16

Figure 15 Peeling the protective wrapper.............................................................................................................................16

Figure 16 Installing the ribbon cartridge................................................................................................................................17

Figure 17 Close Top Cover.........................................................................................................................................................17

Figure 18 Adjusting the card thickness Device..................................................................................................................18

Figure 19 Preparing the card 1 .................................................................................................................................................18

Figure 20 Preparing the card 2 .................................................................................................................................................18

Figure 21 Loading the cards 1...................................................................................................................................................19

Figure 22 Loading the cards 2...................................................................................................................................................19

Figure 23 Loading the cards 3...................................................................................................................................................19

Figure 24 Loading the cards 4...................................................................................................................................................19

Figure 25 SOLID-310 Withdrawal a card..............................................................................................................................20

Figure 26 SOLID-310 Dividing a stacker ..............................................................................................................................20

Figure 27 Install Win7 driver 1...................................................................................................................................................21

Figure 28 Install Win7 driver 2...................................................................................................................................................21

Figure 29 Install Win7 driver 3...................................................................................................................................................21

Figure 30 Install Win7 driver 4...................................................................................................................................................22

Figure 31 Install Win7 driver 5...................................................................................................................................................22

Figure 32 Install Win7 driver 6...................................................................................................................................................22

Figure 33 Install Win7 driver 7...................................................................................................................................................23

Figure 34 Install Win7 driver 8...................................................................................................................................................23

Figure 35 Install Win7 driver 9...................................................................................................................................................23

Figure 36 Install Win7 driver 10................................................................................................................................................23

Figure 37 Install Win7 driver 11................................................................................................................................................24

Figure 38 Install Win7 driver 12................................................................................................................................................24

Figure 39 Printer properties........................................................................................................................................................25

Figure 40 Layout..............................................................................................................................................................................25

Figure 41 Input / Output...............................................................................................................................................................26

Figure 42 Printing............................................................................................................................................................................26

Figure 43 Encoding........................................................................................................................................................................27

Figure 44 Magnetic Encoding Advanced Option...............................................................................................................28

Figure 45 Load/Save Option......................................................................................................................................................28

Figure 46 Printer sharing .............................................................................................................................................................32

Figure 47 Ports.................................................................................................................................................................................32

Figure 48 Advanced.......................................................................................................................................................................33

Figure 49 Color Management....................................................................................................................................................33

Figure 50 Security...........................................................................................................................................................................33

Figure 51 Service............................................................................................................................................................................34

Figure 52 CardPrinterConfig Log-in........................................................................................................................................35

Figure 53 CardPrinterConfig start ...........................................................................................................................................35

Figure 54 CardPrinterConfig –Card Printer Basic Setup..............................................................................................36

Figure 55 Rewrite Density –SOLID-310R...........................................................................................................................38

Figure 56 Color density................................................................................................................................................................38

Figure 57 Resin Black Density ..................................................................................................................................................39

Figure 58 Overlay density ...........................................................................................................................................................39

Figure 59 CardPrinterConfig –Card Printer Advanced Setup.....................................................................................40

Figure 60 CardPrinterConfig –Flipper Setup......................................................................................................................43

Figure 61 Rear view of SOLID-310 printer 1.......................................................................................................................44

Figure 62 Rear view of SOLID-310 printer 2.......................................................................................................................44

Figure 63 Running the NetAdmin.............................................................................................................................................45

Figure 64 Network printer is not found...................................................................................................................................45

Figure 65 Connecting to USB port...........................................................................................................................................46

Figure 66 NetAdmin Log-in.........................................................................................................................................................46

Figure 67 USB port state.............................................................................................................................................................47

Figure 68 Rebooting the network module.............................................................................................................................47

Figure 69 Reset to default...........................................................................................................................................................47

Figure 70 Upgrading the firmware 1.......................................................................................................................................48

Figure 71 Upgrading the firmware 2.......................................................................................................................................48

Figure 72 Upgrading the firmware 3.......................................................................................................................................48

Figure 73 Dynamic IP configuration........................................................................................................................................49

Figure 74 Network service configuration...............................................................................................................................49

Figure 75 OCP configuration......................................................................................................................................................50

Figure 76 Network user configuration....................................................................................................................................50

Figure 77 CardPrinterTest...........................................................................................................................................................51

Figure 78 Magnetic stripe encoding........................................................................................................................................54

Figure 79 Contact smartcard encoding .................................................................................................................................55

Figure 80 Contactless smartcard encoding.........................................................................................................................57

Figure 81 Run CardPrinterFirmware.......................................................................................................................................58

Figure 82 Select Firmware..........................................................................................................................................................58

Figure 83 Update Firmware........................................................................................................................................................59

Figure 84 Contact smartcard reader driver installation...................................................................................................60

Figure 85 License agreement....................................................................................................................................................61

Figure 86 Installing the contact smartcard reader driver................................................................................................61

Figure 87 Completing the smartcard reader driver installation....................................................................................62

Figure 88 Found New Hardware Wizard...............................................................................................................................63

Figure 89 Installation method selection.................................................................................................................................64

Figure 90 Driver location..............................................................................................................................................................64

Figure 91 Completing the driver installation........................................................................................................................65

Figure 92 Exclusive long cleaning card for SOLID-310 printer ...................................................................................70

Figure 93 Printer cleaning start.................................................................................................................................................70

Figure 94 Printer cleaning Step 1.............................................................................................................................................71

Figure 95 Printer cleaning Step 2.............................................................................................................................................71

Figure 96 Printer cleaning Step 3.............................................................................................................................................72

Figure 97 Printer cleaning Step 4.............................................................................................................................................72

Figure 98 Printer cleaning Step 5.............................................................................................................................................73

Figure 99 Printer cleaning Step 6.............................................................................................................................................73

Figure 100 Thermal Print Head.................................................................................................................................................74

Figure 101 Print head setup.......................................................................................................................................................74

Figure 102 Print head replacement.........................................................................................................................................75

Figure 103 Print head angle.......................................................................................................................................................75

Figure 104 Printing quality trouble 1.......................................................................................................................................77

Figure 105 Printing quality trouble 2.......................................................................................................................................77

Figure 106 Printing quality trouble 3.......................................................................................................................................78

Figure 107 Printing quality trouble 4.......................................................................................................................................78

Figure 108 Printing quality trouble 5.......................................................................................................................................78

1. Introduction

1.1Printer outside features

For the user’s convenience, SOLID-310 status can be seen through LED and the printer

can be controlled by LED button. It takes a power via the 24V adaptor provided with the

printer. Using USB and Network port, it is communicated with the user’s PC

The following shows the outside functional features found on the printer.

Figure 1 SOLID-310 front features

Figure 2 SOLID-310 rear features

⑥Power switch

⑦24V power connector

⑧Network port

In case there is no

network option, it is

closed.

⑨USB port

①Top cover open button

②Fan

③Input hopper

④LED buttons

⑤Output hopper

①

②

③

④

⑤

⑧

⑨

⑦

⑥

There are three models in SOLID-310 card printer series such as SOLID-310S, SOLID-310D,

SOLID-310R.

SOLID-310S (Figure.3) is the standard card printer. It can be printed in single side with the

encoding. This manual is prepared based on SOLID-310S.

SOLID-310D (Figure.4) has a flipper which can enable to print in both sides. SOLID-310D can

print the both side of the card with the encoding.

SOLID-310R (Figure.5) is the rewritable card printer. It can rewrite on rewritable card in single

side with encoding.

Figure 3 SOLID-310S (Standard)

Figure 4 SOLID-310D (Dual)

Figure 5 SOLID-310R (Rewritable)

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