Infinite Peripherals DPP-350 Manuale utente

DPP–350 Mobile Printer

User Manual

2-inch Mobile Printer

DPP-350 User Manual

Contact Information

Mobility Sales/ Technical Support Center

Infinite Peripherals, Inc.

17681 Mitchell N

Irvine, CA 92614

Toll-Free: (877) 278-7860

Office: (949) 222-0300

Website: ipcmobile.com

Headquarters/ Main Warehouse

Infinite Peripherals, Inc.

2312 Touhy Avenue

Elk Grove Village, IL 60007

Toll-Free: (800) 278-7860

Office: (847) 818-1260

Fax: (847) 818-1287

Legal Notice

“Made for iPhone” (MFi) means that an electronic accessory has been designed to connect specifically to the iPhone and has been

certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its

compliance with safety and regulatory standards. Please note that the use of this accessory with an iPhone may affect wireless

performance.

Trademarks

Infinite Peripherals, Mobilize Your Enterprise, Linea Pro, Infinea Tab, and Infinea Omni are trademarks of Infinite Peripherals, Inc. All

other trademarks are the property of their respective owners.

DPP-350 User Manual

Table of Contents

Contact Information 2

Legal Notice 2

Trademarks 2

Overview 4

Guidelines for Use 4

Environmental 4

Mechanical 4

Technical Speciﬁcations 6

Box Contents 7

Getting Started 8

Developing Applications 8

Accessories 8

Product Overview 9

Charge Your DPP-350 10

LED Status 10

Replace the Battery 11

Status and Operational Modes 11

Using Your DPP-350 12

Installing a Paper Roll 12

Diagnostic Self-Test 12

DIP Switch Location 13

DIP Switch Settings 13

Memory Switch Settings 14

Set-up the Hardware Memory Switch 14

Memory Switch Conﬁguration 14

Communication Conﬁguration 14

Bluetooth Pairing 15

Pair Your iOS Device 15

Pair Your Android Device 15

(Optional) Magnetic Stripe Reader 16

Battery Disposal 16

Replacing the Battery 16

Resident Command Set 17/18

Troubleshooting 19

Servicing Your Printer 19

Product Returns & Servicing 19

Disclaimer 20

Warranty 20

Symbols 20

Federal Communications Commission 21

DPP-350 User Manual

Overview

With the DPP-350 mobile printer you can print data from your smart phone via Bluetooth. Before using the printer, ensure the battery is

fully charged.

Guidelines for Use

Environmental

To prevent printer failure and/or serious personal injury, avoid using the mobile printer under these conditions:

• Anywhere the printer may be exposed to dust, moisture, or direct sunlight/heat.

• Slanted surfaces or surfaces subject to shocks or vibrations.

• Temperatures exceeding 60 degrees C or less than -20 degrees C, or with relative humidity of 85% or more.

• Areas subject to electromagnetic noise or corrosive gas.

• If condensation exists on the mobile head, turn the power off until the condensation evaporates completely.

Mechanical

To prevent the heating elements and driver’s integrated circuit (IC) from exposure to static electricity, use caution when handling the

mobile head.

To prevent damage and/or contamination, avoid the following:

• Touching the dot line on the mobile head/driver IC with metal, sandpaper, or your ngers.

• Volatile chemicals, such as thinners or benzene for maintenance work.

• Opening the paper during printing.

• Pulling the paper out of the printer forcibly when the printer cover is closed.

• Loose paper or paper blocking exit tray may cause the paper to jam.

Note

If the paper jams in the paper exit tray, turn off the power to the printer.

• Do not attempt to disassemble or repair the printer, AC adapter, or power cord yourself. Contact Innite Peripherals at

https://ipcmobile.com/support/support-form

DPP-350 User Manual

Electrical

Turn off the printer and disconnect the AC adapter from the power outlet when/IF these happen:

• Smoke, odd smells, or unusual noises are emitted by the printer.

• Metallic objects are dropped, or any liquid is spilled inside the printer.

• Printer is not in use.

Important: Do Not

• Connect or disconnect the AC adapter with wet hands as this can result in electric shock, short circuit, and failure.

• Use any AC adapter or power cord or place heavy objects on top of the printer as this may cause damage to the cord and/or create a re or electric

shock.

• Bend the power cord or place heavy objects on top of it as this can cause damage the cord and/or cause re or electric shock.

• Drop any metallic objects or spill liquids such as coffee, water into the printer.

• Do not touch the head as it is hot after printing. Ensure the thermal head is cool before replacing the paper or cleaning the printer head.

• Remove the cable or adapter from the connector or the receptacle by gripping the connector or the plug. In addition, never pull the cable itself since

this may cause damage to the cable and/or adapter.

Operational

Use only specified paper or equivalent in your printer. Other paper can reduce the life of the printer head and decrease the printing

quality. Store the paper in a cool, dry, and dark location.

Note

Any substances with Sodium (Na+), Potassium (K=), or chlorine (CI-) can reduce the life of the printer head remarkably.

Ensure the paper is stored in a cool, dry, dark place. We recommend you do not expose the paper to bright light for extended periods

of time, organic solvents, or vinyl chloride film, erasers, or adhesive tapes. In addition, do not store the paper in high temperature or

humidity environments, damp areas or areas with exposure to direct sunlight. If pasting printed pages, only use water-based glue, that

is starch glue, synthetic glue, and so forth.

Important: Do Not

• Store the paper on diazo print paper or on wet, freshly made paper copies.

• Handle the paper with wet hands or hard objects since it can cause tears, ngerprints, or smudges.

• Expose the paper

* To bright light or extended periods of time.

* To organic solvents.

* To vinyl chloride lm erasers, or adhesive tapes.

• Store the paper

* In high temperatures, high humidity, damp areas.

Note

If the printer is used continuously under improper conditions can lead to failure, fire, and/or electric shock. This may void your

warranty. If a fault condition continues, contact https://ipcmobile.com/support

DPP-350 User Manual

Technical Specifications

Printing

Printing Method Line thermal dot printing

Printing Speed 60mms/s (480 dots per second) at 8.5V

Print Width 72mm/576 dots per line

Resolution 203dpi (8 x 9 dot/mm)

Dot Pitch Horizontal and vertical: 0.125mm (8 dots/mm)

Resident Fonts A: 12 x 24 dots (48 char per line)

B: 9 x 16 dots (64 char per line)

Loadable Fonts C: 12 x 24 (48 char per line)

D: 9 x16 dots (64 char per line)

Logo Registration One black and white with 576 x 248 dots

Input Buffer 36,864 bytes

Resident Barcodes 1D: EAN13, EAN8, UPC-A, UPC-E, Codebar, Code39, Code128

2D: PDF417, QR Code

Emulation ESC/POS Continuous Paper Mode

Thermal Paper 78mm +0/-1mm x 50mm diameter

57mm x 50mm diameter (Optional)

Reliability Printing head: 50km

Printing rate: 25% maximum

Physical

Compatibility Apple iOS devices, Window O/S, Android O/S

Dimensions W x D x H 118mm x 90mm x 51mm (4.6” x 3.5” x 2”)

Weight 340 grams ( oz) - Without paper

430 grams ( oz) - With paper

Electrical

Battery Capacity User-replaceable, rechargeable Li-ion battery

7.4V / 110mAH

Battery Life ~30,000 lines per charge

Power Supply AC adapter: DC 9V, 1A

AC 100-240V 13.A, 50/60 Hz

Magnetic Stripe Reader (Optional) 3-track unencrypted read head, ISO7811

Connectivity (Optional) Bluetooth 2.0 class 2 SPP

(Optional) Bluetooth 3.0 class 2 SPP, iPod accessory protocol

mini USB port

RS232 C 115200bps maximum serial port

Environmental

Operating Temperature

Relative Humidity

+0°C to +45°C (32°F to +113°F)

35% to 85%

Storage Temperature

Relative Humidity

-20°C to +60°C (-4°F to +140°F)

10% to 90%

DPP-350 User Manual

Box Contents

• Before using your DPP-350 printer, remove the printer and all included accessories from the shipping carton and verify the contents

against the packing list.

• Retain all packing materials, invoice, and bill of lading. This may be required to return the unit for servicing later, or to process a claim

with the shipping carrier.

• Inspect carefully the contents inside the box carefully for any signs of damage. Do not use if any sign of damage. Notify your Innite

Peripherals account executive or contact technical support at https://ipcmobile.com/support/technical-services

• Ensure the battery pack is fully charged before rst use.

DPP-350 Printer / Belt Clip (1) / Battery Inside

AC Charger (1)

RS-232 Interface Cable (1)

Note

Box contents and SKUs vary based on your order configuration.

Roll of Thermal Paper(1)

DPP-350 User Manual

Getting Started

Refer to these sections to help you get the DPP-350

printer ready for use:

What to do Section

Charge the DPP-350

Lithium-ion battery pack

fully before first use.

Charging Your DPP-350

Load DPP-350 print

media, that is thermal

paper.

Using Your DPP-350

Install software from

the SDK onto your

mobile device to use the

features of the printer.

Developing Applications

Set-up Bluetooth pairing

to communicate with the

printer.

Bluetooth Pairing

Developing Applications

Software is not provided with your mobile printer. Please

contact your reseller or Infinite Peripherals for Third Party

software solutions.

Integrating the printer with your mobile application requires

the use of the Infinite Peripherals Software Developers

Kit (SDK). The SDK incorporates an API specifically

for developing applications to use the magnetic strip

functionalities of the mobile printer.

To download the InfineaSDK or IPCMPPrinterSDK, access

our Development Portal at https://developer.ipcmobile.com/

Accessories

Visit our website at https://ipcmobile.com or contact your

Infinite Peripherals account representative for additional

information about our current and future product

accessories.

DPP-350 User Manual

Product Overview

Magnetic Card Reader

(Optional)

Paper Feed (LF)

Paper Cover Lever

Serial RS232 Port

Smart Card Reader

(Optional)

Contactless Card Reader

(Optional)

Charger Input

Power On/Off Button

Online/Error LED

(STATUS)

Mini USB Port

Reader LED

Charging LED

DPP-350 User Manual

Charge Your DPP-350

Before operating the DPP-350 printer, install the Lithium Ion rechargeable battery. Ensure the battery pack is charged for at least 4

hours.

Note

Ensure the input cord is connected to the AC adapter before charging the battery.

To prevent electrical damage to your printer and/or battery pack, only use the approved AC charger provided with the printer.

1. Pull the DC jack port tab backwards.

2. Insert the AC adapter into the port.

3. Introduce the AC adapter plug into an appropriate power outlet to begin charging.

Note

LED status during charging is displayed.

LED Status

After the initial battery charge is completed, you can monitor the battery status, as needed. If the operating time of a fully charged

battery is too short, you may need to replace the battery.

Solid Red = Charging

Solid Green = Fully Charged

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