LevelOne SIP IP PBX VOI-9300 Manuale utente
VOI-9300
SIP IP PBX
User Manual
2007-11-21 2
2
Table of Content
1.
INTRO UCTION........................................................................................................................................................... 4
1.1.
O
VERVIEW
..................................................................................................................................................................4
2.
FEATURES .................................................................................................................................................................... 5
3.
STAN AR COMPLIANCE ....................................................................................................................................... 5
4.
PACKING CONTENT ................................................................................................................................................... 6
5.
LE IN ICATORS & INTERFACE CONNECTORS ............................................................................................... 6
6.
INSTALLATIONS .......................................................................................................................................................... 8
7.
RESET TO FACTORY EFAULT............................................................................................................................... 8
8.
IP PBX CONFIGURATIONS BY WEB BROWSER................................................................................................. 9
8.1
N
ETWORK
..................................................................................................................................................................... 11
8.1.1 Network Status................................................................................................................................................... 11
8.1.2 LAN Setting ........................................................................................................................................................ 12
8.1.3 WAN Settings..................................................................................................................................................... 12
8.1.4 DHCP Server ..................................................................................................................................................... 14
8.1.5 DDNS Settings................................................................................................................................................... 14
8.1.6 PN Settings...................................................................................................................................................... 16
8.2
S
YSTEM
.........................................................................................................................................................................18
8.2.1 SIP Port............................................................................................................................................................... 18
8.2.2 Rate Settings ..................................................................................................................................................... 19
8.2.3 DMZ Settings ..................................................................................................................................................... 19
8.2.4 Trust Host ........................................................................................................................................................... 20
8.2.5 Music ON Hold................................................................................................................................................... 21
8.2.6 Hot Lines ............................................................................................................................................................ 22
8.2.7 Admin Account................................................................................................................................................... 27
8.2.8 USB Disk Setting............................................................................................................................................... 27
8.2.9 oicemail Setting............................................................................................................................................... 28
8.2.10 Time-Zone Setting........................................................................................................................................... 29
8.3
I
NCOMING
C
ALLS
S
ETTINGS
.........................................................................................................................................30
8.3.1 Calls from FXO ports ........................................................................................................................................ 30
8.3.2 Calls from oIP.................................................................................................................................................. 31
8.3.3 Access Number ................................................................................................................................................. 33
8.4
O
UTGOING
C
ALL
...........................................................................................................................................................35
8.4.1 Outgoing Calls via FXO ports.......................................................................................................................... 35
8.4.2 Outgoing Calls via oIP ................................................................................................................................... 37
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8.5
S
WITCH
B
OARD
A
UTO
A
TTENDANT
S
ETTINGS
) ............................................................................................................39
8.5.1 Prompt Message ............................................................................................................................................... 39
8.5.2 Operator Settings .............................................................................................................................................. 39
8.5.3 Auto Attendant ................................................................................................................................................... 40
8.6
U
SERS
M
ANAGEMENT
...................................................................................................................................................41
8.6.1 Single User Account Opening
→
Add User................................................................................................. 42
8.6.2 Group Users Account Opening
→
Add Users............................................................................................... 42
8.6.3 Bindings .............................................................................................................................................................. 43
8.6.4 Delete User Accounts ....................................................................................................................................... 44
8.6.5 User Information Update .................................................................................................................................. 44
8.6.6 Function Settings............................................................................................................................................... 45
8.6.7 User List.............................................................................................................................................................. 47
8.6.8 On-Line User List .............................................................................................................................................. 48
8.7
A
DVANCED
S
ETTINGS
....................................................................................................................................................48
8.7.1 Phone Auto Config ............................................................................................................................................ 48
8.7.2 Queue Settings .................................................................................................................................................. 50
8.7.3 oice Conference Rooms ................................................................................................................................ 51
8.7.4 Network Parameter ........................................................................................................................................... 54
8.7.5 Caller ID.............................................................................................................................................................. 55
8.8
C
ALL
D
ETAIL
R
ECORDS
Q
UERY
....................................................................................................................................56
8.8.1 System Call Records query ............................................................................................................................. 56
8.8.2 User Call Records ............................................................................................................................................. 57
8.9
U
PGRADE
&
R
EBOOT
....................................................................................................................................................58
8.9.1 User information Export & Import ................................................................................................................... 58
8.9.2 System Upgrade................................................................................................................................................ 59
8.9.3 Reboot ................................................................................................................................................................ 59
9.
APPLICATIONS .......................................................................................................................................................... 60
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1. Introduction
1.1. Overview
The VOI-9300 is an embedded Voice over IP (VoIP) PBX Server with Session Initiation Protocol (SIP)
to rovide IP extension hone connections for global virtual office of small-to-medium business (SMB)
com anys. Equi ed with 4 x FXO orts, Ethernet LAN and WAN orts lus Life Line features,
VOI-9300 integrates the tele hony network and the data network into a manageable converged
network to rovide an efficient and economical PBX for global long distance voice communications.
VOI-9300 IP PBX works with various IP hones (Deskto , WiFi, Bluetooth, and DECT), VoIP
gateways, and analog tele hone ada ters (ATA) to route calls among client hones, analog hones,
and PSTN network. Call features such as conferencing, auto attendant, and voicemail can be
seamlessly enabled for all hone devices. In addition, it also rovides Internet access to all LAN
devices through VPN NAT router.
VOI-9300 IP PBX rovides call control and media relay services to SIP clients, and it erforms many
rimary functions, such as SIP Registrar, SIP Outbound Proxy with media relay, SIP Gateways (FXO),
SIP PBX for extension calls, Auto Attendant Interactive Voice Res onse (IVR), and Find-Me
Conferencing.
VOI-9300 IP PBX has a built-in suite of PBX a lications for su lemental services. This lowers down
the total cost of a converged network enabled by VOI-9300 IP PBX than building se arated
infrastructures for legacy tele hony network and data network. In addition, with a web-browsable
interface to the data network configuration and voice service rovisioning, VOI-9300 brings the
manageability of both networks together to facilitate administration locally and/or remotely.
Note that VOI-9300 requires an IP address, a subnet mask, and its gateway Router IP address for its
own use to connect to Internet. These three are available from your Internet service rovider.
VOI-9300 may enable PPPoE or DHCP features to automatically get an assigned dynamic IP from the
ITSP. Please refer to Web Configurations for detailed information.
2007-11-21 5
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2. Features
The VOI-9300 IP PBX is equi ed with RJ45 & RJ11 connectors and is featuring as the following:
SIP Server su orts 50 user registrations and 20 concurrent calls
SIP v1 (RFC2543), v2 (RFC3261) with MD5 authentication (RFC2069 and RFC 2617)
RJ45 x 2 for Ethernet WAN and LAN orts + RJ11 x 4 for FXO orts + Life Line FXS ort
Su orts ITU-T G.711a, G.711u, GSM/MS-GSM, G.729A/B, VAD and CNG for S eech Codec
Configurations by Web Browser
Embedded NAT/DHCP Server
PPPoE/DHCP Client for Dynamic IP lus NAT, VPN, DNS, and DDNS Clients
Su ort STUN server and DMZ functions for NAT Traversal
Su ort VPN function
Su ort Call features; Call Forward/Waiting/Transfer/Hold, and Voice Conference Room
Su ort E.164 ENUM Dial Number via SIP server
Incoming Call Picku for Grou users
Incoming Call Ringing for Grou users
Number Bonding and Call restrictions.
Find Me function
Extension Picku for Attendant
Bill Rate Table with Voice Mail
Interactive Voice Recording (IVR) Settings by XML
Programmable Prom t messages
On-Line Subscriber Status
Remote Firmware U graded by HTTP Web Interface
Auto Provision Settings
Out-Band DTMF (RFC 2833) / In-Band DTMF / Send DTMF SIP Info
3. Standard Compliance
The VOI-9300 IP PBX su orts for the following standards
VoIP Protocols: IETF RFC3261 and RFC 2543 for SIP
SIP Authentication: IETF RFC2069 and RFC 2617 for MD5
S eech Codec: ITU-T G.711a, G.711u, GSM/MS-GSM, G.729A/B, VAD and CNG
Echo Cancellation: ITU-T G.165/168
2007-11-21 6
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4. Packing Content
Inside the ackage you should find:
(1) One VOI-9300 IP PBX
(2) One AC100~240V to 12VDC/1A Power Ada tor
(3) One Cat 5 Ethernet Cable
(4) One User Manual CD
5. LE Indicators & Interface Connectors
LED Indicators
On the front anel of VOI-9300, there are 12 LED indicators as the following table
LED Status Descri tions
POWER ON Power is Normal.
ACTIVE ON IP PBX is in Normal O eration
ALARM ON IP PBX is at alarm status
VPN ON Virtual Private Network function is ON
FXO 1 ON PSTN Line 1 is enabled and IDLE
Flashing PSTN Line 1 is in use
FXO 2 ON PSTN Line 2 is enabled and IDLE
Flashing PSTN Line 2 is in use
FXO 3 ON PSTN Line 3 is enabled and IDLE
Flashing PSTN Line 3 is in use
FXO 4 ON PSTN Line 4 is enabled and IDLE
Flashing PSTN Line 4 is in use
LAN ON LAN Port is in connection
Flashing LAN Ethernet data activity
10/100M ON LAN Ethernet ort is in connection at 100Mb s
WAN ON WAN Port is in connection
Flashing WAN Ethernet data activity
10/100M ON WAN Ethernet ort is in connection at 100Mb s
2007-11-21 7
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Interface Connectors
1. DC Power 12Volt DC / 1A Power Ada tor with 100~240V AC ower in ut
2. FXO orts 4 FXO orts are for connection to PSTN lines, and numbered 1, 2,
3 and 4 from left to right.
3. Life Line ort Life Line FXS ort connects to an analog tele hone. When ower
is down, the Life Line will switch to FXO ort 1 for PSTN line 1.
4. WAN ort Connect to a broadband ADSL/Cable modem or a WAN router.
5. LAN ort Connection to PC for Web configurations or La to , IP Phones, or
VoIP Gateways/ATA, etc.
6. USB ort Connect to an external USB drive for backu internal system
storage. Click the Backup icon in Web configurations and follow
instructions to insert the USB connector of an external USB drive.
Note: If PC is directly connected to the LAN ort of VOI-9300 for web configurations, lease
use the enclosed Ethernet CAT5 Cable.
2007-11-21 8
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6. Installations
7. Reset to Factory efault
IP PBX VOI-9300 can be reset back to factory default when IP address is not accessible for web
configurations. The rocedures are as follows:
1. Power off.
2. Press the RESET button and hold continuously, then ower on.
3. Hold the RESET button until all the LED indicators start flashing for three times. It may take 15-20
seconds to reset, and the RESET button can then be released after flashing.
4. The LED indicators will begin flashing for 3 times again to activate the IP PBX. Note that the
firmware version and IP settings will be reset back to factory defaults and users data base will be
cleared.
5. It is suggested that the user data base be ex orted and backed u to PC before reset.
Internet
ADSL
modem
IP Phones FXS
FXO
LAN
Life Line POTS
WAN
PSTN
Ethernet Switch Hub
2007-11-21 9
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8. IP PBX Configurations by Web Browser
You may enter the IP address from PC Web browser to configure VOI-9300. For exam le, enter
http://192.168.1.1 from IE web browser to dis lay login age as follows. Note that VOI-9300 su ort
auto-MDIX for LAN ort. If a notebook PC is directly connected to the LAN ort of VOI-9300 for web
configurations, the user may use the Ethernet CAT5 cable included in the accessory.
1). Please enter the default IP address http://192.168.1.1 from PC Web browser.
The following Web age shall be dis layed on PC. If you have difficulties accessing the
Web age from the PC Web browser, the subnet IP of PC might be different from
192.168.1.xxx. In this case, lease refer to Cha ter 9 for trouble shooting.
2). Please enter the username and assword into the blank field. The default settings are:
Username: admin
Password: 123456
3). Click the “Login” button to enter the VOI-9300 for web configurations.
Whenever you change the setting in each Web age, remember to click the “Submit” button
to save into the non-volatile memory and click the “Reboot” button to activate the new
settings.
WAN & LAN Network IP Address and Mask
NIC IP Address Mask
WAN 192.168.139.3 255.255.255.0
LAN 192.168.1.1 255.255.255.0
2007-11-21 10
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4). VOI-9300 rovides 100 SIP user ID number accounts which can be configured as well by
Web browser. The reset user ID numbers are from 2001~2010 with same assword
123456. The SIP service ort is default at 5060.
Resource Status
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