Nautel NxLink Manuale del proprietario
NxLink
ETHERNET INTERFACE MODULE
Technical Instruction Manual
Issue 2.0 ..........23 August 2022
Nautel Limited
10089 Peggy's Cove Road,
Hackett's Cove, NS, Canada B3Z 3J4
T.877 6 nautel (628835) or +1.902.823.2233
F.+1.902.823.3183 info@nautel.com
U.S. customers please contact:
Nautel Inc.
201 Target Industrial Circle, Bangor ME 04401
T.877 6 nautel (628835) or +1.207.947.8200
www.nautel.com
Copyright 2022 NAUTEL. All rights reserved.
NxLink Technical Instruction Manual Aug.23.22
Warranty
by Nautel Limited/Nautel Inc. (herein after referred to as Nautel)
Nautel guarantees all mechanical and electrical parts of Nautel Transmitters for a period of
forty-eight months, and all other Nautel manufactured equipment for a period of twelve months
from date of shipment, provided the equipment has been installed, operated and maintained in
accordance with Nautel’s recommendations, and the equipment has not been misused,
neglected or modified. Nautel’s liability is limited, at the absolute discretion of Nautel, to
repairing or replacing returned equipment that to the satisfaction of Nautel has been found
defective.
Warranty for third-party items is provided by the Original Equipment Manufacturer. Exercise of
such warranty shall be between the Buyer and the Third-Party.
1. Properly qualified technical personnel must install, maintain, and repair the equipment in accordance with
Nautel recommendations and good engineering practice.
2. A "Part Failure" shall be deemed to have occurred when the part has become defective, or does not have the
characteristics required for the specified equipment performance:
a. when the equipment is operated within the design parameters, and
b. when the equipment is installed and adjusted according to Nautel's prescribed procedures as stated in the
instruction manual.
3. Nautel shall provide replacements for all "Parts" to the Buyer when they become defective during the warranty
period, and upon the return of the defective part. Replacement parts warranty to be 90 days or end of original
warranty; whichever comes first.
4. If the Buyer receives a replacement module, as part of Nautel’s module exchange program, the old module
must be returned to Nautel within 30 days of receipt of the new module, at the buyers expense. If the old
module is not received after 30 days, the customer will be invoiced. The buyer is responsible for installing the
replacement/repaired module in the transmitter.
5. In the event that a "Part" fails during the warranty period and causes damage to a subassembly which cannot
be readily repaired in the field, the entire subassembly so damaged may be returned to Nautel for repair. The
repairs will be made without charge to the Buyer.
6. Written authorization must be obtained before returning any equipment or goods for any reason. Equipment or
goods returned under this warranty shall be delivered to Nautel's premises at the Buyer’s expense. Where no-
charge warranty replacements or repairs are provided under items 2, 3, 4, or 5, Nautel will pay that part of the
shipping costs incurred in returning the part/assembly to the Buyer. Note: the Buyer is responsible for any and
all import fees, duties or taxes.
7. Nautel does not warrant or guarantee, and will not be liable for:
a. defects or failures caused in whole or in part by abuse, misuse, unauthorized repair attempts,
unauthorized alteration or modification of the equipment;
b. equipment built to customer specifications that is later found not to meet customer needs or expectation;
c. performance of equipment when it is used in combination with other equipment not purchased, specified,
or approved by Nautel;
d. damages and performance limitations due to outside forces such as lightning, excessive heat or cold,
excessive AC surges or high corrosive environments;
e. changes made by personnel other than Nautel authorized personnel, including charges incurred; and
f. for any costs for labor performed by the customer without Nautel’s prior written approval.
8. Nautel does not warrant that software:
a. is free of errors, bugs or defects;
b. will be compatible with third party software;
c. results, output or data provided through or generated by the software are accurate, complete, or reliable;
and
d. errors found will be corrected.
NxLink Technical Instruction Manual Aug.23.22
9. Nautel shall have the right and shall be provided full access to investigate whether failures have been caused
by factors beyond its control.
10. In no event shall Nautel be liable for any consequential damages arising from the use of this equipment
11. This warranty is in lieu of all other express warranties of Nautel, whether express or implied, and Nautel does
not assume, nor is any other person authorized to assume on Nautel's behalf, any other obligation or liability.
12. Third-party items ordered, the guarantee/warranty of these items will be from the manufacturer of these items.
Exercise of such warranty shall be between the Buyer and the third-party provider.
13. Nautel provides telephone and email support for its products for the life of the product at no charge. After the
warranty period, parts and on-site support for the equipment are offered at a rate to be determined upon
request.
Customer Service Notice
A ‘Technical Assistance’ and ‘Plug-in Module Exchange’ service is available to Nautel users.
All equipment being returned to Nautel and all requests for repairs or replacements should be marked
with a Nautel provided RMA number and addressed to the appropriate Nautel facility:
Nautel Limited
10089 Peggy's Cove Road
Hackett's Cove, NS, Canada B3Z 3J4
Tel: 902-823-2233/Fax: 902-823-3183
24 Hour Answering Service (902) 823-3900
Nautel Inc.
201 Target Industrial Circle
Bangor, ME, USA 04401
Tel: 207-947-8200/Fax: 207-947-3693
Toll Free (877) 662-8837
NxLink Technical Instruction Manual Aug.23.22
Factory Support
TECHNICAL ASSISTANCE
Nautel's field service department provides telephone technical assistance on a 24 hour, seven days a week basis.
Requests by other media (facsimile or e-mail) will be responded to the next working day if received after Nautel's normal
working hours. Contact the appropriate field service centre from the following:
U.S.A. customers use: Nautel Inc. T. +1.207.947.8200 (24 hours) or 877 6 nautel (628835)
201 Target Industrial Circle F. +1.207.947.3693
Bangor, Maine 04401
All other customers use: Nautel Limited T. +1.902.823.3900 (24 hours) or 877 6 nautel (628835)
10089 Peggy’s Cove Road, F. +1.902.823.3183
Hackett’s Cove, NS, Canada E-Mail support@nautel.com
B3Z 3J4 Web www.nautel.com
MODULE REPAIR SERVICE
During the transmitter’s warranty period, repair of modules is performed at no charge to the customer. Once the
warranty period has expired, module repairs will be invoiced based on material and labour costs.
MODULE EXCHANGE SERVICE (North American Customers Only)
North American customers can take advantage of Nautel’s module exchange service. This service gives customers
a fast and efficient solution in the event of a hardware problem. When a customer’s transmitter experiences a failure,
Nautel can send out a factory rebuilt module to replace the faulty module. Nautel’s two locations, Canada and the
United States, provide quick turn around times, keeping our customers on the air.
During the transmitter’s warranty period, exchange of modules is performed at no charge to the customer. Once the
warranty has expired, the cost of a module exchange is only 40% of the list price for the module, provided the faulty
module is returned to Nautel within 30 days and can be rebuilt; should the module not be returned an additional
invoice for 40% of the list price will be issued.
MODULE RETURN INSTRUCTIONS
All equipment being returned to Nautel for repair or replacement should be marked with a Nautel provided RMA
number and addressed to the appropriate Nautel facility.
Complete and accurate information regarding the equipment will expedite shipment of replacement(s). Refer to the
name plate on the transmitter and the appropriate module assembly and include with the shipment:
Transmitter model number
Transmitter serial number
Module name
Module serial number
Return shipping address
RETURN FACILITIES
U.S.A. customers: RMA #
Nautel Inc. Telephone: (207) 947-8200 x 109
201 Target Industrial Circle Fax: (207) 947-3693
Bangor, Maine 04401 USA
Canadian customers: RMA #
Nautel Limited. Telephone: (902) 823-3900 x 100
Attention: Field Return Fax: (902) 823-3183
10089 Peggy’s Cove Road
Hackett's Cove, NS B3Z 3J4 Canada
NxLink Technical Instruction Manual Aug.23.22
Contents Page
1 OVERVIEW 1-1
2 INITIAL SETUP AND CONFIGURATION 2-1
2.1 INITIAL SETUP 2-1
2.2 CONFIGURATION 2-3
2.3 SETUP LINK 2-4
2.3.1 Connected Equipment Settings 2-4
2.3.2 Email Configuration 2-7
2.4 USERS LINK 2-8
3 OPERATION 3-1
4 SOFTWARE UPGRADE 4-1
List of Figures
1-1 NxLink Hardware 1-2
2-1 NxLink Main Page 2-2
2-2 NxLink Main Page – Logged In 2-3
2-3 Device Setup Page 2-4
2-4 Setup Equipment Page – Configure 2-5
2-5 Setup Equipment Page – Configure, Customize 2-6
2-6 Device Setup Page – Email Configuration 2-7
2-7 User Administration Page 2-8
2-8 User Administration Page – Registered User Settings (Min) 2-9
2-9 User Administration Page – Registered User Settings (Full) 2-10
3-1 Device Status Page 3-1
3-2 Event Log Page 3-2
3-3 Save Page 3-3
3-4 About This Equipment 3-3
4-1 Typical FTP Session 4-2
4-2 Ipswitch WSFTP Client 4-2
NxLink Technical Instruction Manual Aug.23.22
Release Control Record
Issue Date Reason
2.0 23 August 2022 Supports new Netburner device hardware (part
number UB121) and NxLink SW 2.0.0 software.
Indice
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