NetComm Freshtel NB9 Manuale utente

2 NB9/NB9W ADSL2+ VoIP Router

YML789 Rev1

Contents

Overview ............................................................................................................ 3

NB9/NB9W Package Contents ........................................................................... 4

Selected terminology used in this manual .......................................................... 5

Minimum System Requirements: ...................................................................... 6

Do I need a micro ﬁlter? .................................................................................. 7

Filters and Multi-purpose Gateways ................................................................... 7

Getting to Know the NB9/NB9W ............................................................................ 8

LED Indicators ............................................................................................... 8

Default Settings ........................................................................................... 10

Restore Factory Default Setting ...................................................................... 11

Connecting the NB9/NB9W ................................................................................ 12

1. Connecting the Cables ............................................................................... 13

2. Establishing an ADSL connection via PPPoE ................................................... 14

3. Establishing your Wireless Connection (for NB9W only) .................................. 16

4. Setting up your VoIP account ...................................................................... 17

Appendix A: Glossary ......................................................................................... 20

Appendix B: Cable Information ............................................................................ 28

Appendix C: Registration and Warranty Information .............................................. 30

VERY IMPORTANT NOTE:

The NB9/NB9W is equipped with an automatic ‘back-up’ telephone line

which will connect you to the emergency operator when 000 is dialled on

the handset. For this feature to function correctly, you need a functioning

telephone line and that line needs to be correctly connected to the

NB9/NB9W’s line port. NetComm will not be liable to any person for any

expenses, losses, damages or costs if the emergency operator cannot

be reached for any reason beyond NetComm’s control, including but not

limited to the non-existent or incorrect connection of the telephone line

to the NB9/NB9W; faults in line cords, plugs or other cabling/exchange

faults; lightning strikes disabling the NB9/NB9W line circuits; the user

disabling the LifeLine support in the NB9/NB9W advanced features;

problems with the user’s handset or damage caused to the NB9/NB9W

by it; the user not having a valid account with the telephone service

providers for a regular telephone service; and the ‘000’ service being

congested or not operational.

NB9/NB9W ADSL2+ VoIP Router 3

YML789 Rev1

Overview

Thank you for purchasing the NetComm NB9/NB9W ADSL2+ VoIP Router. NetComm is proud to

introduce this entirely new class of all-in-one device incorporating ADSL2+, VoIP and Wireless in

a single compact unit. The NB9/NB9W is truly a ‘broadband communications gateway’ that, when

attached to the appropriate ISP services, will enable multiple broadband communications streams to

run concurrently into your home or ofﬁce. Data and voice services can be delivered and distributed

to multiple PCs at the same time, while the gateway can be managed via ‘Quality of Service’ (QoS)

controls to ensure that priority is given to voice trafﬁc, or to the trafﬁc of your choice.

The VoIP ‘terminal adaptor’ capability enables you to connect existing telephones to the device

to make inexpensive or free VoIP phone calls to any destination, while simultaneously providing

internet connectivity for multiple computers.

Let’s look at some of the capabilities offered by the NB9/NB9W in brief:

ADSL Broadband The NB9/NB9W offers the next generation of

broadband ADSL technology with ADSL2/2+, which

boosts ADSL’s performance signiﬁcantly, improves

interoperability, and supports new applications,

services and deployment conditions.

VoIP The NB9/NB9W connects one or two analogue

telephones to a VoIP service as well as providing a

through connection for your existing landline. The

two Phone (FXS) ports even allow two separate VoIP

numbers with a VoIP Service Provider (VSP). The

PSTN Line (FXO) port provides telephone back-up

should your VSP or ADSL services or power to the

NB9/NB9W fail.

Wireless (NBW only) In addition to fast, standard 802.11g-based wireless,

the NB9W incorporates Broadcom’s state-of-the-

art XPress and Afterburner technology to radically

improve the performance of wirelessly-connected

devices.

QoS With the addition of bandwidth-hungry applications

to the SOHO/Home network the NB9/NB9W has

not overlooked one of the most important features

for a home Internet gateway – Quality of Service

(QoS) The QoS implementation in the NB9/NB9W

is extremely sophisticated allowing you to prioritise

data on your network according to rules you make.

4 NB9/NB9W ADSL2+ VoIP Router

YML789 Rev1

NB9/NB9W Package Contents

Your NB9/NB9W contains the following items:

• Power Supply

• 2 x RJ11 ADSL Line Connection Cable

• RJ4 Cat 5 Ethernet cable

• Installation CD

• Package Contents List and Quick Start Guide

• NB9 OR NB9W Broadband Communications

Gateway (both models shown)

NB9/NB9W ADSL2+ VoIP Router 5

YML789 Rev1

Selected terminology used in this manual

POTS A telephone line used for a standard phone-line and service will be

referred to as POTS (=Plain Old Telephone Service)

Pass-through Line The line that connects the NB9/NB9W to a POTS line may be

referred to as a pass-through line

RJ11 Telephone cables may be referred to as RJ11 which is the format of

the connection plug used for telephones

Ethernet Local area network trafﬁc will be carried by standard Category 5

cable referred to as Ethernet

RJ45 Ethernet cables may also be referred to as ‘RJ45’ which is the format

of the connection plug used for network devices

LAN Local Area Network

WLAN Wireless Local Area Network

VSP VoIP Service provider

For further terminology, see the Glossary appendix.

6 NB9/NB9W ADSL2+ VoIP Router

YML789 Rev1

Minimum System Requirements:

Different aspects of the NB9/NB9W have different requirements, so let’s look at them in turn. We’ll

start with your computer, which ought to match the following requirements if you are to enjoy the

beneﬁts of a high-speed ADSL connection and use of VoIP and Wireless Networking.

PC Requirements:

• Any computer running Windows 98/2000/Me/XP or Macintosh OSX

• Ethernet or Wireless Network card

• CD-ROM drive

• Web browser e.g.

• Internet Explorer 5.1 (or better)

• Netscape Navigator

• Mozilla FireFox 1.0.4

ADSL Requirement:

• ADSL broadband connection to an ISP (Internet Service Provider)

• ADSL Splitter/Filter (see below for details)

Note: Connection at ADSL2 or 2+ rate depends on the service offered by your

ISP; the device will operate at standard ADSL rates in the absence of the

2 or 2+ service. Consult your ISP for details.

VoIP Requirements:

• One or two telephone handsets for VoIP service

Note: The NB9/NB9W serves as an Analogue Terminal Adaptor so any touch-

tone phone may be used for VoIP services.

• Account with a VoIP Service Provider (VSP) including relevant account details

Wireless Requirements (for NB9W only):

• Wireless Network Interface Card (NIC) for each intended computer

NB9/NB9W ADSL2+ VoIP Router 7

YML789 Rev1

Do I need a micro filter?

Micro ﬁlters are used to prevent interference between phones and fax machines, and your ADSL

service. If your ADSL-enabled phone line is being used with any equipment other than your ADSL

Modem then you will need to use one Micro ﬁlter for each phone device in use. Telephones and/or

facsimiles in other rooms that are using the same line will also require Microﬁlters. The following

diagram gives an example of connecting your ADSL Modem/ Router using a Microﬁlter. A suitable

Microﬁlter can be purchased from NetComm or your Service Provider, if required.

A central splitter may be installed with your ADSL service or when your current phone line is

upgraded to ADSL. If your telephone line is already split you will not need to use a Microﬁlter on

each device.- Check with your ADSL or phone service provider if you are unsure as to whether a

splitter is installed at your premises.

Filters and Multi-purpose Gateways

The multi-purpose ADSL/VoIP gateway uses a different ﬁlter conﬁguration to an ADSL modem/

router. With the NB9/NB9W, an in-line splitter is placed between a non-ﬁltered telephone outlet

and the NB9/NB9W. One RJ11 cable is then connected from the splitter’s ‘Line’ port TO the NB9/

NB9W LINE port. Another is connected from the splitters ‘ADSL’ port to the NB9/NB9W ADSL

port. This is to allow the ‘pass-through’ line to connect via the POTS if necessary.

If the premises into which the NB9/NB9W is to be used already has a central line-splitter installed,

then one line should be connected from the LINE port of the NB9/NB9W to an unﬁltered, POTS

telephone point, and another line should be connected from the ADSL port to and ADSL-ready

telephone point.

8 NB9/NB9W ADSL2+ VoIP Router

YML789 Rev1

Getting to Know the NB9/NB9W

It is recommended that you take a moment to acquaint yourself with

the indicator lights, ports and default settings of the

NB9/NB9W prior to commencing

with installation.

LED Indicators

LED Colour Mode Function

POWER Green On The router is powered up

Off The router is powered down

ADSL Green On The ADSL Link is established

Off The ADSL Link is not

established

Green Blink The ADSL line is training or

trafﬁc is passing through

LINE Green On FXO (Pass through) Line is off

hook

Off FXO Line is on hook

PHONE1 Green On FXS (VoIP) Phone 1 is off hook

Off FXS Phone 1 is on hook

PHONE2 Green On FXS Phone 2 is off hook

Off FXS Phone 2 is on hook

LAN 1x ~4x Green On Ethernet link is established

Off Ethernet link is not established

Green Blink Data transmitting/receiving over

Ethernet

NB9W only

WLAN Green On Wireless module is ready

Off Wireless module is not installed

Green Blink Data transmitting/receiving over

Wireless

WLAN ACC Not currently operational Available in a future release

NB9/NB9W ADSL2+ VoIP Router 9

YML789 Rev1

Back Panel Ports

Port Name Function

WLAN ACC (for NB9W only) Not operational. Will be available in a future release.

Antenna (for NB9W only) Wireless LAN antenna.

4 x LAN 4 x 10/100 Base-T Ethernet jack (RJ-45) to connect

to your Ethernet Network card or Ethernet Hub /

Switch.

ADSL Telephone jack (RJ-11) to connect to your Telephone

Wall Socket (ADSL line).

Line Telephone jack (RJ-11) to connect to your Telephone

Wall Socket (note you will require an in-line splitter

to split your telephone line if one wall point is used

for both your ADSL and telephone service).

Power Connect the power adaptor that comes with your

NB9/NB9W.

Reset Reset button. Depress for 10 seconds to return your

NB9/NB9W to its default settings.

On / Off Switch to power on / off your NB9/NB9W

10 NB9/NB9W ADSL2+ VoIP Router

YML789 Rev1

Default Settings

The following are the default LAN (Local Area Network), WAN (Wide Area Network) and WLAN

(Wireless LAN) settings.

LAN (Management)

• Static IP Address: 192.168.1.1;

• Subnet Mask: 255.255.255.0;

• Default Gateway: blank;

WAN (Internet)

• Empty: Once you have run through ‘ADSL Quick Setup’ you will have a saved WAN

connection;

• Default connection type: PPPoE (most common for Australian ISPs);

• VPI / VCI: 8 / 35;

Modem Access

• Username: admin

• Password: admin

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