Nokia E66 Manuale utente

Nokia Mail for Exchange 2.4

User Guide

N452132003

Issue 1 EN

Reproduction, transfer, distribution or storage of part or all of the contents in this

document in any form without the prior written permission of Nokia is prohibited.

Nokia and Nokia Connecting People are registered trademarks of Nokia

Corporation. Other product and company names mentioned herein may be

trademarks or trade names of their respective owners.

Nokia operates a policy of ongoing development. Nokia reserves the right to make

changes and improvements to any of the products described in this document

without prior notice.

Under no circumstances shall Nokia be responsible for any loss of data or income

or any special, incidental, consequential or indirect damages howsoever caused.

The contents of this document are provided “as is”. Except as required by

applicable law, no warranties of any kind, either express or implied, including, but

not limited to, the implied warranties of merchantability and fitness for a

particular purpose, are made in relation to the accuracy, reliability or contents of

this document. Nokia reserves the right to revise this document or withdraw it at

any time without prior notice.

Reverse engineering of any software in the Nokia device is prohibited to the extent

permitted by applicable law.

Insofar as the Nokia device user guide contains any limitations on Nokia's

representations, warranties, damages and liabilities, such limitations shall likewise

limit any representations, warranties, damages and liabilities of Nokia's licensors

Use of the Mail for Exchange is limited to over-the-air synchronization of PIM

information between the Nokia device and the authorized Microsoft Exchange

server.

N452132003 / Issue 1 EN

Contents

What is Mail for Exchange?.....................5

What is synchronization?.................................................... 5

How do I use Mail for Exchange?..................................... 5

Installing Mail for Exchange ....................7

Installing from Internet ....................................................... 7

Installing from CD or other media.................................... 7

Installing for other languages ........................................... 8

Upgrading Mail for Exchange............................................ 8

Starting and exiting from Mail for

Exchange ....................................................9

Starting Mail for Exchange ................................................9

Exiting from Mail for Exchange ........................................9

Working with a profile........................... 10

Connection settings............................................................10

Credentials settings ............................................................11

Sync content settings.........................................................11

Sync schedule settings.......................................................11

Calendar settings.................................................................12

Contacts settings ................................................................12

Tasks settings .......................................................................13

Email settings.......................................................................13

Editing a profile...................................................................13

Deleting a profile.................................................................14

Creating a Company Directory profile ..........................14

Synchronizing your account ...................16

Synchronizing the first time ............................................16

Getting information about the last sync......................16

Working with email.................................17

Working with email attachments...................................18

Working with meeting requests......................................20

Working with Search..........................................................20

How email is synchronized...............................................20

Working with calendar, contacts, and

tasks..........................................................21

Working with calendar......................................................21

Working with contacts......................................................21

Working with tasks.............................................................22

Additional information ...........................23

Getting online help............................................................. 23

Device security features.................................................... 23

Troubleshooting .......................................25

Error messages..................................................................... 25

Resynchronizing content .................................................. 26

Troubleshooting logs.......................................................... 26

Improving battery life ........................................................ 26

What is Mail for Exchange?

With Mail for Exchange, you can access the email,

calendar, contacts (address book), and tasks of your

Microsoft® Exchange account on your mobile device.

Keeping the entries on your mobile device updated with

the entries on your Exchange account is possible through

the process of synchronization.

You need an Exchange email account and your Exchange

administrator must have enabled your account for

synchronization. Contact your administrator or email

account provider for details.

Note: You can also install the standalone Company

Directory application instead of Mail for Exchange. With

Company Directory, you can search for contacts within the

company directory. The same search function is included in

Mail for Exchange as well. You cannot send Mail for

Exchange email with the standalone Company Directory.

What is synchronization?

Synchronization updates the email, calendar, contacts, and

tasks content on your mobile device with the content of

your Microsoft Exchange account. You can customize the

way you synchronize by setting up a profile in which you

can:

• Select the content you want to synchronize—email,

calendar, contacts, tasks, or any combination of the

four.

• Set up a schedule by which Mail for Exchange

automatically synchronizes. (You can also synchronize

manually at any time.)

• Resolve content conflicts during synchronization by

specifying whether the content of your account on the

Microsoft®Exchange server or your mobile device

prevails when a conflict occurs.

• Select Secure Sockets Layer (SSL) to increase the

security between your mobile device and the Exchange

server.

• Select how you want to be alerted when you receive an

email.

How do I use Mail for Exchange?

The basic steps in using Mail for Exchange are:

1Install and start Mail for Exchange on your mobile

device.

2Create a synchronization profile that controls what

and when you synchronize.

What is Mail for Exchange?

3Synchronize to get your email, calendar, contact, and

task entries on your mobile device from your account

on the Exchange server.

4Start to use your email, calendar, contacts, and tasks

on your mobile device.

Installing Mail for Exchange

Note that you should not use any other method, such as

Nokia PC Suite, to sync email, contacts, calendar entries, or

tasks after installing and using Mail for Exchange on your

device.

Simultaneous use of other methods may cause data loss,

duplication, or corruption.

Installing from Internet

You may have received an installation package on a CD or

other media, but you can get the most up to date version

from the following location:

http://businesssoftware.nokia.com/mail_for_exchange

Use your device's browser to go to the web page and fill in

the requested information. You can then download Mail

for Exchange. After the download, installation will start

automatically.

Installing from CD or other media

You may receive the installation file on a CD or other

media included with the device you purchased, or it may

be downloaded via browser or your PC.

You need an installation file named

MailForExchange_x.y.z.sis(x). The name of the file may

vary. For example, the version number (x.y.z) or the

extension (.sisx) may be different.

To install Mail for Exchange on your device you must:

1Copy the installation file onto your mobile device, for

example:

•If you downloaded the installation file to your

computer: Copy the installation file from your

computer onto your mobile device or memory card

by using a USB cable, Bluetooth, Nokia PC Suite, or

infrared file transfer. For information about where

the installation file is saved, see your mobile device’s

user guide.

•If the installation file came on a CD: Transfer the

installation file from the CD onto your desktop

computer. Then copy the installation file from your

computer onto your mobile device by using a USB

cable, Bluetooth, Nokia PC Suite, or infrared file

transfer. For information about where the

installation file is saved, see your mobile device’s

user guide.

•If the installation file came on a memory card:

Insert the card into your mobile device’s memory

Installing Mail for Exchange

card slot. For information about using a memory

card, see your mobile device’s user guide.

2Navigate to the installation file on your device and

open it to install Mail for Exchange.

Installing for other languages

The language used for Mail for Exchange menus and

settings is determined when Mail for Exchange is

installed. If you install Mail for Exchange and then change

the language of the device, Mail for Exchange still appears

in the originally installed language. If you want to make

the Mail for Exchange language match the language of

the device, you can re-install Mail for Exchange.

Upgrading Mail for Exchange

To upgrade to a newer version of Mail for Exchange,

acquire a new installation file and install it on your mobile

device. Doing so overwrites your current Mail for

Exchange installation while retaining your existing profile

and personal information.

Starting and exiting from Mail for Exchange

Starting Mail for Exchange

To start Mail for Exchange, go to the MfE folder on your

mobile device where Mail for Exchange is installed. Select

the Mail for Exchange icon:

When you start Mail for Exchange for the first time, you

are prompted to create a profile. A profile lets you

customize how you want Mail for Exchange to work. Select

Yes to this prompt because to use Mail for Exchange, you

will need to enter some information in the profile.

A menu appears that lists categories of settings you can

set to create a profile, as shown:

•Connection. Enter information that lets Mail for

Exchange communicate with the Microsoft Exchange

server that hosts your account.

•Credentials.Enter information that identifies you to

the Exchange server.

•Sync content. Specify whether you want to

synchronize email, contacts, calendar, tasks, or any

combination of the four.

•Sync schedule. Specify when you want

synchronization to occur.

•Calendar. Specify how you want to synchronize your

calendar.

•Tasks. Specify how you want to synchronize your tasks.

•Contacts. Specify how you want to synchronize your

contacts. Specify how you want email to behave on

your device.

•Email. Specify how you want email to behave on your

device

If you want to create a profile at a later date, you can

select Options > Create Profile to access this menu again.

Exiting from Mail for Exchange

To exit from Mail for Exchange, select Exit from any Mail

for Exchange menu. Synchronization continues in the

background according to the schedule you have defined in

your profile. For more information, see “Sync schedule

settings” on page 11.

Working with a profile

In the profile menu, select a category to display the

settings in that category. Mail for Exchange provides

default profile settings. However, you must provide a

value for all settings marked by an asterisk (*) in this user

guide.

Connection settings

In the Connection tab, you must specify at least the name

of the Microsoft Exchange server your account uses and

the Internet access point.

The Connection settings are:

•Exchange server*. The Exchange server with which

your mobile device connects. For the name of your

Exchange server, contact your system administrator or

email account provider.

•Secure connection. Note that this setting must match

the SSL setting for the server.

•Access point*. Enter the Internet access point your

mobile device will use to connect with the Microsoft

Exchange server. You must select an access point. For

information about your access point, contact your

wireless carrier.

•Sync while roaming. Synchronization while roaming

may be more expensive than synchronization at other

times. You can control the synchronization schedule

while you are roaming by selecting one of the

following:

•No. Synchronization does not occur while roaming,

unless you use steps to manually synchronize.

•Yes, on peak only. Synchronization occurs only

during the peak hours you have defined in the off-

peak hours while roaming.

•Yes, always. This is the default. Automatic

synchronization occurs according to the

synchronization schedule even while roaming.

•Use default port. Use the server default connection

port. If you select No, then you must specify a port in

the port number field that appears. To obtain the port

settings, contact your system administrator or email

account provider.

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