Oki COLOR 59296702 Manuale di servizio
Handy
Reference
59296702
OKI is a registered trademarks/marques déposées/marcas
registradas, and OKICOLOR and OKIcare are trademarks of
Oki Electric Industry Company, Ltd.
Adobe, Acrobat, Acrobat Reader, Illustrator, PageMaker,
Photoshop, PostScript and Type Manager are trademarks of
Adobe Systems Inc., which may be registered in certain
jurisdictions. CorelDRAW is a registered trademark of Corel
Corporation. ENERGY STAR is a registered trademark of the
United States Environmental Protection Agency. HP and PCL
are registered trademarks of Hewlett-Packard. Macintosh is a
trademark of Apple Computer, Inc., registered in the U.S. and
other countries. Macromedia and FreeHand are registered
trademarks of Macromedia, Inc. The PANTONE trademark is
the property of Pantone, Inc. QuarkXPress is a registered
trademark of Quark, Inc. and all applicable affiliated
companies. Windows is either a registered trademark or a
trademark of Microsoft Corporation in the United States and/
or other countries.
Every effort has been made to ensure that the information in
this document is complete, accurate, and up-to-date. Oki Data
assumes no responsibility for the results of errors beyond its
control. Oki Data also cannot guarantee that changes in
software and equipment made by other manufacturers and
referred to in this guide will not affect the applicability of the
information in it. Mention of software products manufactured
by other companies does not necessarily constitute
endorsement by Oki Data.
Copyright 1999 Oki Data Americas, Inc. All rights reserved.
Second edition December, 1999.
Written and produced by the Oki Data Training &
Publications Department. Please address any comments on
this publication
• by mail to:
Training & Publications Department
Oki Data Americas, Inc.
2000 Bishops Gate Blvd.
Mt. Laurel, NJ 08054-4620
We welcome you to visit our web site:
http://www.okidata.com
Registered Trademark ®, Heidelberger Druckmaschinen AG,
used under license. All rights reserved and unauthorised use
or reproduction is prohibited.
®
Overview
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Handy Reference 3
Contents
Control Panel .............................................................17
Left Side .............................................................................17
Right Side...........................................................................17
Printing the Menu Settings.................................................18
Accessing the Quick Access Menus...................................19
Printer Maintenance..................................................20
Purchasing Supplies ...........................................................20
Ways to Purchase ...............................................................20
Supply Order Numbers ......................................................21
Replacing a Toner Cartridge ..............................................21
Replacing an Image Drum .................................................24
Replacing the Waste Toner Box .........................................28
Replacing the Oil Roller ....................................................28
Replacing the Transfer Belt ...............................................29
Replacing the Fuser............................................................29
Setting the Color Registration
Windows 95 / 98 / NT 4.0................................................30
Windows 3.1x ..................................................................32
Macintosh ........................................................................34
Setting the Color Balance ..................................................36
Obtaining Service ........................................................6
Oki Data Online ...................................................................6
Your Dealer ..........................................................................6
The Oki Data Customer Support Center ..............................7
Oki Data Customer Support Representatives ......................7
Warranty Service: U.S. and Canada.....................................8
Warranty Service: LatinAmerica .........................................8
Oki Data Authorized Dealers
and Service Centers ............................................................9
Shipping Your Printer.........................................................10
Print Media ................................................................ 11
Usable Media: Paper Tray(s).............................................. 11
Usable Media: Front Tray ..................................................12
Loading Paper Trays ..........................................................12
Printing on Special Media..................................................14
Using the Front Tray with Multiple Sheets ........................15
4OKICOLOR 8
|
Paper Jams .................................................................38
Print Quality Problems .............................................45
Display Messages .......................................................49
Normal Operation ..............................................................49
Maintenance .......................................................................50
Problems.............................................................................51
Call for Service ..................................................................53
Setting Power Saving Mode ......................................54
Power Saving Selections ....................................................55
Uninstalling The Printer Software ...........................56
Emergency First Aid Procedures for Toner ............58
Notices.........................................................................59
Year 2000 Compliance .......................................................59
Energy Star.........................................................................59
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Handy Reference 5
Companion Documentation and Software on the CD
• User’s Guide
– Print Media
– Service & Support
– Maintenance
– Printer Control
– Specifications
• PANTONE®“Importing Color Palettes Into Desktop Publishing Applications”
– Adobe®Illustrator®
– Adobe PhotoShop®
– Adobe PageMaker®
– Corel Draw®
– Quark XPress®
– Macromedia®FreeHand®
– etc.
• Adobe Type Manager Software
• PostScript®Screen Fonts
• Adobe Acrobat Reader
Overview
6OKICOLOR 8
|
Obtaining Service
Your Dealer
Consult the store where you purchased your printer, or call
for the location of the nearest authorized Oki Data service
dealer:
• In the U.S. and Canada, call 1-800-OKI-DATA
(1-800-654-3282). Have your ZIP code ready.
• In Brazil, call Oki Data do Brasil at 55-11-5011-1518
• In Mexico and Latin America, call Oki Data de Mexico at
(525) 661-6860
!Proof of purchase is required for warranty work. Be
sure to retain your purchase documents.
!Prices and minimum charges may vary.
If you can’t solve your printer problem after reading this
manual, contact these sources for service or support.
Oki Data On-line
Visit the Oki Data Web Site at
http://www.okidata.com
for the latest information on:
• Software drivers
• Product guides
• Customer support
• Corporate information
• Dealers
• Documentation
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Handy Reference 7
The Oki Data Customer Support
Center
!This information is valid for the United States and
Canada only.
For customer support, call 1-800-OKI-DATA
(1-800-654-3282). The Oki Data Information System
Automated Attendant is available 24 hours a day, 7 days a
week.
The system can provide immediate assistance with:
• Basic printer operating procedures
• Sales and service referrals
• Parts and consumable referrals
• Product information
Oki Data Customer Support
Representatives
!This information is valid for the United States and
Canada only.
Agents are available 24 hours a day, 7 days a week. Please be
sure that you are calling from a telephone close to your
printer, so you can describe your problem accurately. Our
customer service representatives are trained on all current Oki
products They can answer your questions regarding:
• Installation of your printer
• Determination of printer issues that require
service
• Consumer relations
• Interface information
• Availability and installation of printer drivers.
(Customer Support Representatives are not trained to
provide assistance with the use of commercial software
packages. Please consult your software user’s manual for
times and availability of their support).
8OKICOLOR 8
|
Warranty Service: U.S. and Canada
Your printer is warranted for one year from date of purchase
except for the printheads (LED imaging arrays), which are
warranted for a period of five years from date of purchase.
If your printer hardware should fail during the warranty
period, Oki Data will repair (or replace at its option) on-site,
at the original purchaser’s facility, within a 50 mile radius of
an authorized service center and without charge, any
defective component(s) of the OKICOLOR 8.
For details, see the Limited Warranty in the “Warranty,
Regulatory Information and Specifications” booklet.
Warranty Service: Latin America
Your printer is warranted for one year from date of purchase
except for the printheads (LED imaging arrays), which are
warranted for a period of five years from date of purchase,
extending to the original purchaser only.
If your printer hardware should fail during the warranty
period, Oki Data will repair (or at its option replace) any
defective component(s). The original purchaser must return
the Oki Data Product to Oki Data or an authorized Oki Data
service center within the country purchased, paying for all
transportation charges to the repair center.
For details, see the Limited Warranty in the “Warranty,
Regulatory Information and Specifications” booklet.
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Handy Reference 9
Oki Data Authorized Dealers
and Service Centers
United States
Oki Data Americas, Inc.
2020 Bishops Gate Blvd.
Mt. Laurel, NJ 08054-4620
Phone: 800-654-3282 (U.S. and Canada)
+856-235-2600 (Latin America)
Fax: 856-222-5247 (U.S. and Canada)
+856-222-5260 (Latin America)
Canada
Oki Data Americas, Inc.
2735 Matheson Blvd. East, Unit 1
Mississauga, Ontario
Canada L4W 4M8
Phone: 800-654-3282
Fax: 905-238-4427
Brazil
Oki Data do Brasil, Ltda.
Av. Leonardo da Vinci, 1178/1182
Jabaquara
Sao Paulo, Brazil
Phone: 55-11-5011-1518
Fax: 55-11-5012-0267
Mexico
Oki Data de Mexico, S.A. de C.V.
Av. Insurgentes 1700 - 7 Piso
Col. Florida 01030
Phone: (525) 661-6860
Fax: (525) 661-5861
For the most comprehensive, up-to-date listing of Oki Data
authorized Service Centers:
• Consult our web site at www.okidata.com
• In the U.S. and Canada, call 1-800-OKIDATA
(1-800-654-3282)
• In Latin America, contact the Latin America Service
Coordinator at Oki Data’s Corporate Headquarters at
+856-222-5276 (Spanish only).
10 OKICOLOR 8
|
Shipping Your Printer
If it is necessary to ship your printer, call us for shipping
instructions and the location of your nearest authorized
service dealer.
• In the U.S. and Canada, call 1-800-OKI-DATA
(1-800-654-3282)
• In Brazil, call Oki Data do Brasil at 55-11-5011-1518
• In Latin America, call Oki Data de Mexico at (525)
661-6860
Caution!
It is important to follow specific repacking procedures to
avoid damage to your OKICOLOR 8 printer.
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