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“Repacking Consumables” on page C-2
“Inserting Shipping Restraints” on page C-17
“Repacking the Options” on page C-27
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In some cases, because of mechanical problems or other circum-
stances you may have to repack your printer to ship it back to QMS.
Use this chapter as a guide to help you repack your printer.
▲Caution:
Only use the original packing materials to repack your
printer. Follow all guidelines in this chapter to prevent damage to your
printer. If you need replacement packaging, in the US call QMS
National Service at 1 (334)633-4300 X 2530. If you need to return the
printer for service, in the US call QMS Customer Service at 1(334)
633-1072 for an RMA (Return Merchandixe Authorization) number
before shipping the printer. In other countries, refer to appendix A,
“QMS Customer Support,” for information.
If your printer has optional units attached, you must remove them and
use their original packing materials to repack them. See “Repacking
the Options” on page C-27 for information. Turn the power off and
unplug the power cord and all interface cables before beginning.
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You must remove all consumables from the printer before repacking
and shipping it.
▲Caution:
Failure to remove consumables before repacking and
shipping will result in damage to the printer.
The consumables that must be removed are
Paper Transfer Assembly
Developer Drum Unit
Toner Fuser
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The toner in the printer should be as low as possible before repacking
and shipping the printer. If possible, run the printer with a waste toner
bottle in place and toner recycling disabled. Try to run it until you get
the TONER OUT message on the display.
Follow these procedures for removing and repacking consumables.
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1 Open each tray and remove all paper.
2 Reinstall the shipping restraints for each tray.
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3 Close each tray.
4 Use nylon reinforced tape and apply some to each tray to
secure for shipping.
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1 Turn on the printer.
2 Press the Online button to access the Administration/Con-
sumables/Developer menu.
The message window should display
3 Press the Select button to tell the printer you are ready to
empty the developer.
The message window displays
Offline Menu Select Previous Next
LETTER
LETTER
LEGAL
CONSUMABLES
DEVELOPER
Offline Menu Select Previous Next
LETTER
LETTER
LEGAL
WASTE BOTTLE IN?
SELECT WHEN DONE
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4 Open the right cover and check that the developer waste bot-
tle is in place.
»Note:
Make sure the developer waste bottle is in place. The
printer will not perform the next step until the bottle is properly
set.
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5 Close the right door and press the Select button to confirm
that the developer waste bottle is in place.
After you check that the developer waste bottle is in place and
press the Select button the message window displays
You should hear the developer purging and after about 30 sec-
onds the message window displays
6 Open the right door of the printer.
Offline Menu Select Previous Next
LETTER
LETTER
LEGAL
PURGING
DEVELOPER . . .
Offline Menu Select Previous Next
LETTER
LETTER
LEGAL
OPEN UPPER RIGHT
DOOR
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7 Remove the developer waste bottle and move the cap to the
sealed position.
8 Store the developer waste bottle for later use.
▲Caution:
Do not repack the developer waste bottle. It will spill
during shipment. Keep it until the printer is shipped back to you.
9 Turn off the printer.
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1 Before repacking the printer you should ensure the toner
hopper is as low as possible.
2 Remove the toner waste bottle and store for later use.
▲Caution:
Do not repack the waste toner bottle. It will spill during
shipment. Keep it until the printer is shipped back to you.
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3 Move the toner recycling shutter to the closed position
(towards the back of the printer).
4 Open the toner fill lid and use a toner vacuum to remove as
much toner as possible from the toner hopper.
▲Caution:
Use only a vacuum cleaner designed for toner. Normal
vacuum cleaners will only discharge toner into the air.
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5 Use the vacuum to clean up as much toner as possible
around the toner and developer areas.
6 Use nylon reinforced tape and apply some to the toner fill lid
and the developer fill lid to secure for shipping.
7 Open the front door of the printer.
8 Turn lever b1 to the right to unlock the internal components.
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9 Reinstall the plastic protective cover you removed when you
unpacked the printer to the developer/toner hopper.
10 Turn lever b1 to the left to lock the plastic protective cover in
place.
11 Close the right door of the printer and secure with nylon
reinforced tape for shipping.
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1 If necessary, open the front door of the printer.
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