Star Trac E-TRe Manuale utente
Service Menu
STAR TRAC FITNESS 1 of 8 637-1414 Rev: A
TV Setup and Troubleshooting
E-TRe & E-TRxe
The following procedure will guide you through the Channel Scan of the Embedded E-TRe and E-TRxe treadmills.
Step 1 Start on the default screen (Fig. 1).
Fig. 1
Step 2 Press and hold the VOL ‘+’ key and the CH ‘+’ key and the number ‘3’
key on the keyboard at the same time to enter the Service Menu (Fig.
2).
Fig. 2
VOL
CH
Step 3 Press the number ‘5’ key on the keyboard or touch “Calibration And
Setup”.
Service Menu
STAR TRAC FITNESS 2 of 8 637-1414 Rev: A
Step 4 Enter the Password “2 1 8” and press ‘OK’ (Fig. 3).
Fig. 3
Step 5 Press the number ‘6’ key on the keyboard or touch “TV Set Up”
(Fig.4).
Fig. 4
Service Menu
STAR TRAC FITNESS 3 of 8 637-1414 Rev: A
Once in the TV Setup menu, there will be six options (Fig. 5).
Fig. 5
Service Menu
STAR TRAC FITNESS 4 of 8 637-1414 Rev: A
Channel Scan
Channel Scan is used to find channels for a specific standard and frequency range (Fig. 6).
Fig. 6
A. Choose the county’s standard for TV broadcastings.
B. Choose the frequencies to be scanned in that standard.
C. Choose to scan only analog, digital or both types of signals.
D. The number of channels scanned will be displayed here. Once completed, this will show “Channel Scan
Completed” (Fig. 7).
Fig. 7
E. These start or stop the channel scan process. If the scanning process is stopped before completion, it will not
save any channels found thus far.
Note: The channel scan can take between 15 minutes to 1 hour (depending on the number of frequencies
available for scanning.
Service Menu
STAR TRAC FITNESS 5 of 8 637-1414 Rev: A
Channel Maintenance
Channel Maintenance allows you to hide channels, re-number channels and adjust audio gain levels.
Fig. 8
A. Tap on a number to choose a channel.
B. Desired Number allows the current number to be changed to another number.
C. If an undesired show was captured during the channel scan, it can be removed from the lineup by tapping the NO
circle. Tap YES to keep it in the lineup.
D. A preview of the current channel will be displayed here.
E. Sometimes the analog channels may not be as loud as the digital channels or vice-versa. These two sliders allow
adjustment of the gain for both types of audio.
Remove TV Config Files
Remove TV configuration allows you to clear all TV settings in the event the TV configuration becomes corrupted.
Service Menu
STAR TRAC FITNESS 6 of 8 637-1414 Rev: A
Manual Channel Config
Manual Channel Configuration allows you to manually configure the frequency of each channel.
Note: Manual configuration will clear all the settings of previously scanned channels. Also the manual channel
configuration only works for analog TV.
Fig. 9
A. Choose the standard (Norm) for the country that the machine is in.
B. Tap on the frequency column of each channel and key in the desired frequency for that channel.
C. A preview of the current channel will be displayed here.
Export TV Config and Import TV Config
Allows you to export the channel scan information from one TV and import it to another.
1. Connect a USB drive into the port on the center console (Fig. 10).
Fig. 10
Service Menu
STAR TRAC FITNESS 7 of 8 637-1414 Rev: A
2. Wait until the USB source is recognized by the system. The USB icon will come on (Fig. 11).
Fig. 11
3. From the TV Setup screen, select Export TV Config. A prompt will say that the files successfully exported.
4. Remove the USB drive and insert it into the center console of the next unit.
5. Wait until the USB source is recognized by the system.
6. From the TV Setup screen, select Import TV Config. A prompt will say that the files have been successfully
imported.
7. Test TV function.
Troubleshooting
This document contains the follow troubleshooting instructions:
•TV icon is inactive after a channel scan/ no channels found
•No channel scan options
•Cable/Signal Requirement and Issues
Service Menu
STAR TRAC FITNESS 8 of 8 637-1414 Rev: A
Make sure the coax cable is firmly connected
to the wall outlet and the bottom of the unit.
Also check the internal coax cable in the unit.
Make sure it’s firmly attached to both couplers.
Coax is firmly
connected?
Tighten the connections of
the coax cable. Tighten
both the external and
internal coax cable
connections in the unit.
Then perform a channel
scan.
No TV Icon active
and channels
present?
Issue is resolved.
Yes
Bypass the coax
cable in the unit.
Bypassing the
Coax Cable in the
Unit
(637-1413)
Yes
TV Icon is Inactive After a Channel Scan
If available, find a
nearby unit with
with a known good
cable feed.
Is a nearby unit
available? Yes Swap coax cables
between suspect
and good unit.
Use a Known
Good Coax
Cable Source
(637-1412)
Contact Star Trac Technical
Service Screen A = Inactive Icon
Screen B = Active Icon
Result 1
Screen A still has inactive
TV icon and screen B has
an active TV icon.
Yes
Result 2
Screen A has an
active TV icon but
screen B has an
inactive icon.
No
The screen is good.
Replace the coax cable.
It’s possible that the coax
cable from the wall to the
unit is the cause.
Issue is with the
feed** and not the
PVS No
Issue is resolved.
Yes
Find another TV or
screen to test the
feed from the wall.
No
Does 2nd TV
find channels?
** Consult with your facility’s Audio/Visual expert or your cable/ satellite provider.
No
Perform a Channel
Scan
TV Icon active
and channels
present?
Replace the coax
cable inside the unit. Yes
No
Perform a Channel
Scan on both
units.
When the TV icon is inactive (grayed out) after a channel scan, no channels were found and the TV option is disabled. If channels were found the icon is
active. When the icon is touched, the TV will show on the screen.
Perform a Channel
Scan
TV Icon active
and channels
present?
Yes
No
Troubleshooting
STAR TRAC FITNESS 1 of 2 637-1413 Rev: A
Bypass the Coax Cable in the Unit
Embedded Touch Screens
When troubleshooting an Embedded Touch Screen issue such as:
•The TV icon is grayed out (no channels picked up during channel scan)
•Some channels missing after channel scan
Bypassing the coax cable inside the cardio machine may be necessary. This is for troubleshooting purposes only.
This bulletin is used with the flow chart for the symptoms listed above.
1. Remove the back plastic housing of the display (Fig. 1).
Fig.1
2. Disconnect the coax cable going into the screen (Fig. 2) and disconnect the coax cable going into the bottom of
the treadmill (Fig. 3).
Fig. 2
Fig. 3
Troubleshooting
STAR TRAC FITNESS 2 of 2 637-1413 Rev: A
3. Transfer the ‘quick connect’ from the internal cable to the external cable (Fig. 4).
Fig. 4
4. Connect the coax cable from the wall directly into the back of the screen (Fig. 5).
Fig. 5
Return to the flow chart.
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