VMware VCLOUD REQUEST MANAGER 1.0.0 Manuale utente

Request Manager User's Guide

vCloud Request Manager 1.0.0

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EN-000474-00

Request Manager User's Guide

2 VMware, Inc.

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Contents

About This Book 5

1About Request Manager 7

2The Request Manager User Portal 9

Request Manager User Portal System Requirements 9

Access the Request Manager User Portal 9

Request Manager Contents 10

View the Status of Your Requests 10

3Provisioning Virtual Applications from Existing Templates 13

Provision a Virtual Application 14

4Creating Cloud Partitions 17

Create a Cloud Partition 18

Index 21

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Request Manager User's Guide

4 VMware, Inc.

About This Book

This manual, the VMware vCloud Request Manager User's Guide, provides guidance on how to use the Request

Manager User Portal, including provisioning new applications and requesting new clouds.

Intended Audience

This manual is intended for anyone who needs to provision new applications or create and manage cloud

partitions using vCloud Request Manager.

Document Feedback

VMware welcomes your suggestions for improving our documentation. If you have comments, send your

feedback to [email protected].

Technical Support and Education Resources

The following technical support resources are available to you. To access the current version of this book and

other books, go to http://www.vmware.com/support/pubs.

Online and Telephone

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and contract information, and register your products, go to

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contracts should use telephone support for the fastest response on priority 1

issues. Go to http://www.vmware.com/support/phone_support.html.

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go to http://www.vmware.com/support/services.

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Services

VMware Education Services courses offer extensive hands-on labs, case study

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Services provides offerings to help you assess, plan, build, and manage your

virtual environment. To access information about education classes,

certification programs, and consulting services, go to

http://www.vmware.com/services.

VMware, Inc. 5

Request Manager User's Guide

6 VMware, Inc.

About Request Manager 1

Request Manager is an application used to enhance the governance and control of private clouds that are

managed by vCloud Director. Request Manager can assist you with the management of your vCloud Director

virtual applications, software licenses, and cloud partitions. The major management features are described

below.

VMware vCloud Request Manager is an application that connects to VMware vCloud Director and enables

you to:

nProvision virtual applications. Request a new virtual application based on an existing template from a

vCloud Director catalog. See “Provision a Virtual Application,” on page 14.

nTrack software licenses. Automatically track software license usage in the cloud. Software licenses can

be associated with each virtual application template that is published. See the vCloud Request Manager

Installation and Configuration Guide for administration tasks related to software license management.

nCreate cloud partitions. Request a cloud partition based on an existing cloud blueprint to allocate

resources for your personal use or for your team. This simplifies the creation process because the cloud is

based on pre-defined policies that are configured by vCloud Administrator. See “Create a Cloud

Partition,” on page 18.

Users

The Request Manager User Portal is used by cloud consumers, specifically:

nEngineers who need to provision new virtual applications. Users can include QA Engineers, pre-sales

engineers, developers, trainers, etc., who need to create individual virtual machines and virtual

appliances.

nCloud owners who want to create and manage cloud partitions. Users can include development managers,

QA managers, pre-sales managers, and training managers who need to create private cloud partitions,

monitor the usage of the partition, and approve requests to start new virtual machines within a partition.

Other Request Manager users can include the following.

nThe Virtual Infrastructure vCloud Administrators who define the available cloud templates and controls

access to them.

nThe asset managers who are responsible for registering the available software licenses.

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Terminology for This Guide

The following terms are used frequently in this guide.

Application/Virtual

Application/vApp

One or more virtual machines that communicate over networks and use

resources and services.

Cloud/Cloud

Partition/Organization

A completely isolated and secure area within a private cloud that includes

applications, users and groups, organization virtual datacenters, and catalogs.

Blueprint A named set of configuration options used to base the creation of cloud

partitions.

Catalog A container for vApp templates.

Request Manager User's Guide

8 VMware, Inc.

The Request Manager User Portal 2

vCloud Request Manger is A Web-based application that connects to an instance of vCloud Director and

identifies the clouds and vApp templates managed by vCloud Director.

The Request Manager User Portal provides the interface that allows users to view clouds and vApp templates

that are managed by vCloud Director. LDAP-imported users exist and operate within the environment.

This chapter includes the following topics:

n“Request Manager User Portal System Requirements,” on page 9

n“Access the Request Manager User Portal,” on page 9

n“Request Manager Contents,” on page 10

n“View the Status of Your Requests,” on page 10

Request Manager User Portal System Requirements

The Request Manager User Portal is compatible with many versions of the Firefox, Internet Explorer, and Safari

Web browsers. Browsers must have JavaScript enabled to use the Request Manager User Portal.

Requirements

Request Manager is compatible with the following operating systems and supported Web browsers.

Table 2-1. Request Manager Web Client Support

Operating System Browsers

Windows XP Internet Explorer 7 and above, Mozilla Firefox 3 and above,

and Chrome 4.0 and above

Windows 7 Internet Explorer 7 and above, Mozilla Firefox 3 and above,

and Chrome 4.0 and above

Mac OS 10 Safari 4.0 and above

iPad Safari 4.0 and above

Access the Request Manager User Portal

You can use the URL that is provided by the system administrator to log in and access the portal.

Prerequisites

You have a Request Manager user account.

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Make sure that you have a compatible Web browser. See “Request Manager User Portal System Requirements,”

on page 9 for a list of supported Web browsers.

Procedure

1 Start your Web browser.

2 Enter the Request Manager URL. http://<hostname>/portal/

NOTE A certificate warning appears and you are prompted to reject or accept the certificate. View the

certificate properties and accept the certificate.

3 In the Login window, enter your Request Manager user name and password and click Login.

The Request Manager application displays the contents of a single cloud partition and lists the applications

that are deployed within it.

What to do next

If you have access to multiple clouds (For example, if you are a member of multiple development teams or

projects), you can switch between clouds using the cloud drop down menu. You can switch between different

filtered views of these applications using the filtering options on the toolbar.

Request Manager Contents

After you log in to vCloud Request Manager, the contents of a single organization or cloud displays.

Contents and Tasks

Request Manager displays the contents of a single organization or cloud and lists the applications deployed

in the cloud.

nMy Applications lists the applications deployed in the current cloud. If you have access to multiple clouds,

you can switch between them by selecting a cloud from the Cloud pull-down menu. For real time status

information, click an application to dynamically update its current status.

nAll Applications lists the applications that are available for deployment.

nMy Requests lists your virtual application and cloud partition requests and the current status of the

requests. See “View the Status of Your Requests,” on page 10.

From the Request Manager User Portal, you can complete the following tasks:

nAdd an application. See “Provision a Virtual Application,” on page 14.

nAdd a cloud. See “Create a Cloud Partition,” on page 18.

View the Status of Your Requests

Use the Request Manager User Portal to view the current status of your requests.

You can view the current status of your requests from the My Requests page in the portal. A request may be

waiting approval or in the process of being provisioned, depending on the stage of the workflow.

Prerequisites

You must have submitted a request for a cloud partition or virtual application.

Request Manager User's Guide

10 VMware, Inc.

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