XONTEL Plus PBX Manuale utente

XonTel Plus PBX

User Manual

User Manual V2.1

Preface

Welcome

Thanks for choosing the XonTel Plus PBX. We hope you will make full use of this rich-feature PBX. Contact us if

you need any technical support.

About This Manual

This manual provides information about the introduction of the XonTel Plus PBX, and about how to install, configure

or use the PBX. Please read this document carefully before install the PBX.

Intended Audience

This manual is aimed primarily at the following people:

Users

Engineers who install, configure and maintain the PBX.

Conventions

PBX or device mentioned in this document refers to the XonTel Plus PBX. Those words in blue are the contents that

users need to pay attention to.

 
 
 Contents 
1Product Introduction.....................................................................................................................7 
1 Overview..........................................................................................................................................................7 
2 Application Scenario.......................................................................................................................................7 
3 Product Appearance..........................................................................................................................................8 
4 Description of Indicators................................................................................................................................8 
5 Features & Functions ......................................................................................................................................9 
5.1 Key Features...........................................................................................................................................9 
5.2 Physical Interfaces.................................................................................................................................9 
5.3 Voice Capabilities ...................................................................................................................................9 
5.4 FXO........................................................................................................................................................10 
5.5 Software Features..................................................................................................................................10 
5.6 Supplementary Services........................................................................................................................10 
5.7 Environmental....................................................................................................................................... 11 
5.8 Maintenance..........................................................................................................................................11 
2Quick Installation........................................................................................................................12 
1 Installation Attentions ....................................................................................................................................12 
2 Installation Steps............................................................................................................................................12 
3 Network Connection ......................................................................................................................................12 
3.1 Network Connection Diagram under Route Mode................................................................................13 
3.2 Network Connection Diagram under Bridge Mode ..............................................................................13 
4 Connect PBX to Network...............................................................................................................................14 
4.1 Connect PBX to Network via Network Port.........................................................................................14 
4.2 Preparations for Login ..........................................................................................................................14 
4.3 Login to Web Interface..........................................................................................................................14 
3Basic Operation ...........................................................................................................................15 
1 Methods to Number Dialing...........................................................................................................................15 
2 Call Holding...................................................................................................................................................15 
3 Call Waiting....................................................................................................................................................15 
4 Call Transfer...................................................................................................................................................15 
4.1 Blind Transfer .......................................................................................................................................15 
4.2 Attended Transfer..................................................................................................................................16 
5 Three-way Conference ...................................................................................................................................16 
6 Switching Between Two Calls........................................................................................................................17 

 
 
7 Send or Receive Fax.......................................................................................................................................17 
7.1 Fax Mode Supported.............................................................................................................................17 
7.2 Explanation of T.38 and Pass-through ..................................................................................................18 
8 Function of RST Button.................................................................................................................................18 
9 Query IP Address and Restore Default Setting...............................................................................................20 
4Configuration Wizard.................................................................................................................21 
1 Configuration Wizard.....................................................................................................................................21 
1.1 XonTel Plus Regarded as Terminal and Registered to SIP Server ........................................................21 
1.2 Other SIP Clients registered to XonTel Plus.........................................................................................22 
1.3 XonTel Plus Connected to PBX through Trunking...............................................................................22 
1.4 XonTel Plus Serving as VPN Client......................................................................................................22 
5Configurations on Web Interface...............................................................................................23 
1 Introduction to Web Interface.........................................................................................................................23 
2 Status..............................................................................................................................................................24 
2.1 Overview...............................................................................................................................................24 
2.2 SIP.........................................................................................................................................................25 
2.3 PSTN.....................................................................................................................................................26 
2.4 DHCP Client List..................................................................................................................................26 
2.5 Fail2ban ................................................................................................................................................27 
2.6 VPN ......................................................................................................................................................27 
2.7 Current Call...........................................................................................................................................28 
2.8 Call Queue ............................................................................................................................................28 
2.9 Parking Lot............................................................................................................................................28 
2.10 CDRs...................................................................................................................................................29 
2.11 Service.................................................................................................................................................29 
2.12 Performance........................................................................................................................................30 
2.13 About...................................................................................................................................................30 
3 System............................................................................................................................................................31 
3.1 Setting...................................................................................................................................................31 
3.2 User Manager........................................................................................................................................33 
3.3 Provision...............................................................................................................................................34 
3.4 Operation Log.......................................................................................................................................35 
3.5 Service Log...........................................................................................................................................36 
3.6 Config Changes Log .............................................................................................................................36 
3.7 Backup/Restore/Upgrade ......................................................................................................................36 
3.8 Voice .....................................................................................................................................................38 

 
 
3.9 Command Line......................................................................................................................................38 
3.10 Cloud Service......................................................................................................................................39 
3.11 API ......................................................................................................................................................41 
3.12 Event Report .......................................................................................................................................41 
3.13 Schedule Task .....................................................................................................................................42 
3.14 Email...................................................................................................................................................45 
3.15 FTP Server ..........................................................................................................................................46 
3.16 Disk Manager......................................................................................................................................47 
3.17 Reboot.................................................................................................................................................47 
4 Network..........................................................................................................................................................48 
4.1 Setting...................................................................................................................................................48 
4.2 Access Control ......................................................................................................................................52 
4.3 Firewall.................................................................................................................................................53 
4.4 DHCP Server.........................................................................................................................................55 
4.5 Port Mapping ........................................................................................................................................56 
4.6 DMZ Setting .........................................................................................................................................57 
4.7 Diagnostics............................................................................................................................................57 
4.8 DDNS....................................................................................................................................................59 
4.9 VPN ......................................................................................................................................................59 
4.10 Static Route.........................................................................................................................................68 
4.11 Hosts ...................................................................................................................................................69 
4.12 Fail2ban ..............................................................................................................................................70 
5 Profile.............................................................................................................................................................72 
5.1 SIP.........................................................................................................................................................72 
5.2 FXO ......................................................................................................................................................75 
5.3 Codec....................................................................................................................................................78 
5.4 Number .................................................................................................................................................79 
5.5 Time ......................................................................................................................................................81 
5.6 Manipulation.........................................................................................................................................82 
5.7 Speed Dial.............................................................................................................................................83 
5.8 AutoCLIP..............................................................................................................................................84 
5.9 Recording..............................................................................................................................................86 
5.10 Voicemail ............................................................................................................................................89 
6 Extension........................................................................................................................................................91 
6.1 SIP.........................................................................................................................................................91 
6.2 Ring Group............................................................................................................................................95 
6.3 Paging Group ........................................................................................................................................97 

 
 
6.4 Call Queue ............................................................................................................................................98 
7 Trunk............................................................................................................................................................100 
7.1 SIP.......................................................................................................................................................100 
7.2 FXO ....................................................................................................................................................103
8 Call Control..................................................................................................................................................106
8.1 Setting.................................................................................................................................................106
8.2 Route Group........................................................................................................................................108
8.3 Route...................................................................................................................................................109
8.4 Feature Codes...................................................................................................................................... 111 
8.5 IVR...................................................................................................................................................... 115
8.6 Diagnostics.......................................................................................................................................... 117
6Glossary......................................................................................................................................118 
 
 
 

1 Product Introduction

1.1 Overview

The XonTel Plus PBX is a multi-functional and all-in-one PBX, which integrates voice service which is VoIP and

PSTN. It provides FXO interfaces, offering seamless connectivity to VoIP Network and PSTN.

XonTel Plus is ideally suitable for personal use. Meanwhile, it is perfect for small and micro enterprises, offering

high-speed internet access and good voice service.

1.2 Application Scenario

The application scenario of XonTel Plus PBX is shown as follows:

1.3 Product Appearance

Front View:

Back View:

1.4 Description of Indicators

Indicator

Definition

Status

Description

PWR

Power Indicator

Off

There is no power supply or power supply is

abnormal.

The XonTel Plus device is powered on.

RUN

Running Indicator

Slow

Flashing

The device is initialized successfully and is

running normally

The device is being initialized.

Off

The device is not running normally.

FXO

FXO In-use

Indicator

Fast

Flashing

The FXO port is connected with PSTN line and

is in idle status

Slow

Flashing

The FXO port has yet to be connected with

PSTN line, but is in normal status.

The FXO port is currently occupied by a call.

Off

The FXO port is faulty.

WAN/LAN

Network Connection

Indicator

Off

Network does not work or network cable is not

connected to the WAN/LAN port.

Fast

Flashing

Network is successfully connected.

1.5 Features & Functions

1.5.1 Key Features

FXO interface on a single PBX.

Send/receive calls from PSTN/PLMN via FXO.

Flexible dial plan and routing strategies based on time, number and source IP etc.

IVR Customization.

Support high-speed NAT forwarding.

Serve as VPN client.

Support voicemail and call recording.

Built-in SIP server, support up to 60 SIP extensions and 15 concurrent calls.

User-friendly web interface, multiple management ways.

1.5.2 Physical Interfaces

FXO Ports: 2

USB port: 1

SD Slot: 1

Network Port：1 WAN Port & 1 LAN Ports（10/100 Base-T RJ45）

1.5.3 Voice Capabilities

VoIP Protocols: SIP over UDP/TCP/TLS, SDP, RTP/SRTP

Codecs: G.711a/μ law, G.723.1, G.729A/B, G722

Silence Suppression

Comfort Noise Generator (CNG)

VoiceActivity Detection (VAD)

Echo Cancellation: G.168 with up to 128ms

Dynamic Jitter Buffer

Adjustable Gain Control

Automatic Gain Control（AGC）

Call Progress Tones: Dial Tone, Ring Back Tone, Busy Tone

FAX: T.38 and Pass-through

NAT Traversal: STUN/UPnP

DTMF: RFC2833/Signal/Inband

1.5.4 FXO

FXO Connector: RJ11

Caller ID: FSK and DTMF

Polarity Reversal

Answer Delay

Busy Tone Detection

No Current Detection

1.5.5 Software Features

Ring Group

Routing Groups

Caller/Called Number Manipulation

Routing Based on Time Period

Routing Based on Caller/Called Number Prefix

Routing Based on Source Trunks

Dial Rules

Failover Routing

FXO Impedance Auto Match

IVR Customization

AutoAttendant Function

CDRs

1.5.6 Supplementary Services

Call Forwarding（Unconditional/Busy/No Reply）

Call Waiting and Call Holding

Call Transfer (Blind & Attended)

Call Queuing

Intra-group Pick-up

Auto-answer

Hotline

No Disturbing

Voicemail

Three-way Conversation

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