AJAX Hub 2 Plus Manuale utente
Hub 2 Plus User Manual
Updated July 23, 2020
Hub 2 Plus is a central device in the Ajax security system, which controls the
operation of all connected devices and interacts with the user and the security
company.
The hub reports the opening of doors, breaking of windows, threat of re or
ood, and automates routine actions using scenarios. If outsiders enter the
secure room, Hub 2 Plus will send photos from motion detectors
and notify a security company patrol.
Hub 2 Plus central unit must be installed indoors only.
Hub 2 Plus needs Internet access to connect to the Ajax Cloud service. The
central unit is connected to the Internet via Ethernet, Wi-Fi, and two SIM cards
(2G/3G/4G).
MotionCam
Connecting to Ajax Cloud is necessary for conguring and managing the system
through Ajax apps, transmitting notications about alarms and events, as well
as for updating . All data on Ajax Cloud is stored under multilevel
protection, information is exchanged with the hub via an encrypted channel.
Connect all communication channels to ensure a more reliable connection with Ajax
Cloud and to secure against interruptions in the work of telecom operators.
You can manage the security system and quickly respond to alarms and
notications through for iOS, Android, macOS, and Windows. The system
allows you to choose of what events and how to notify the user: by push
notications, SMS, or calls.
If the system is connected to a security company, events and alarms will be
transmitted to the monitoring station — .
Functional elements
OS Malevich
apps
How to set up push notications on iOS
How to set up push notications on Android
directly and/or through Ajax Cloud
Buy Hub 2 Plus central unit
1. Ajax logo featuring LED indicator
2. SmartBracket mounting panel. Slide it down with force to open
Perforated part is required for actuating the tamper in case of any attempt to
Operating principle
The hub monitors the security system operation by communicating with
connected devices via the . The communication
range is up to 2000 m without obstacles (for example, walls, doors, inter-oor
constructions). If the detector is triggered, the system raises the alarm in 0.15
seconds, activates the sirens, and noties the central monitoring station of the
security organization and the users.
If there is interference at the operating frequencies or when jamming is
attempted, Ajax switches to a free radio frequency and sends notications to
the central monitoring station of the security organization and to system users.
Hub 2 Plus supports up to 200 Ajax devices connected, which protect against
intrusion, re, and ooding, as well as control electrical appliances automatically
according to scenarios or manually from an app.
To send photos from motion detector, a separate Wings radio
protocol and a dedicated antenna are used. This ensures the delivery of visual
alarm verication even with an unstable signal level and interruptions in
communication.
dismantle the hub. Do not break it off!
3. Power cable socket
4. Ethernet cable socket
5. Slot for micro SIM 2
6. Slot for micro SIM 1
7. QR Code
8. Tamper button
9. Power button
Jeweller encrypted protocol
What jamming of a wireless security system is and how to resist it
MotionCam
Hub 2 Plus is running under a real-time operating system OS Malevich. Similar
OS control spacecraft systems, ballistic missiles, and car brakes. OS Malevich
expands the capabilities of the security system, by air
without user intervention.
to automate the security system and decrease the number of
routine actions. Set up the security schedule, program actions of automation
devices ( , , or ) in response to an alarm, pressing of the
or by schedule. A scenario can be created remotely in the Ajax app.
LED indication
The Ajax logo on the hub front lights up red, white, or green depending on the
status of the power supply and Internet connection.
Event LED indicator
At least two communication channels — Wi-Fi,
Ethernet, or SIM card — are connected Lights up white
A single communication channel is connected Lights up green
The hub is not connected to the Internet or there Lights up red
All Ajax devices
automatically updating
Use scenarios
Relay WallSwitch Socket
Button
How to create and congure a scenario in the Ajax security system
is no connection with the Ajax Cloud server
No power
Lights up for 3 minutes, then blinks every 20
seconds. The color of the indicator depends on
the number of the connected communication
channels
Ajax account
The security system is congured and controlled through . Ajax
applications are available to professionals and users on iOS, Android, macOS,
and Windows.
The settings of Ajax security system users and the parameters of connected
devices are stored locally on the hub and are inextricably linked with it. Changing
the hub administrator does not reset the settings of the connected devices.
To congure the system, install the Ajax app and . One phone
number and email address may be used to create only one Ajax account! There
is no need to create a new account for each hub — one account can manage
multiple hubs.
Your account can combine two roles: the administrator of one hub and the user of
another hub.
Security requirements
When installing and using Hub 2 Plus, strictly adhere to the general electrical
safety regulations for using electrical appliances, as well as the requirements of
regulatory legal acts on electrical safety.
It is strictly forbidden to disassemble the device under voltage! Also, do not use
the device with a damaged power cable.
Connecting to the network
Ajax apps
create an account
1. Remove the SmartBracket mounting panel by sliding it down with force.
Avoid damaging the perforated part — it’s essential for the tamper activation
in case of hub dismantling!
2. Connect the power supply and Ethernet cables to the appropriate sockets,
install SIM cards.
1 — Power socket
2 — Ethernet socket
3, 4 — Slots for installing micro-SIM cards
3. Press and hold the power button for 3 seconds until the Ajax logo lights up.
It takes about 2 minutes for the hub to upgrade to the latest rmware and
Adding a hub to the Ajax app
After adding a hub to your account, you become the administrator of the device.
Administrators can invite other users to the security system and determine their
rights. Hub 2 Plus central unit can have up to 200 users.
Changing or removing the administrator does not reset the settings of the hub
or connected devices.
connect to the Internet. The green or white logo color indicates that the hub
is running and connected to Ajax Cloud.
If the Ethernet connection is not established automatically, disable proxy and MAC
address ltration and activate DHCP in the router settings. The hub will
automatically receive an IP address. After that, you will be able to set up a static IP
address of the hub in the Ajax app.
4. To connect to the cellular network, you need a micro SIM card with a
disabled PIN code request (you can disable it using a mobile phone) and a
sucient amount on your account to pay for the services at your operator’s
rates. If the hub does not connect to the cellular network, use Ethernet to
congure the network parameters: roaming, APN access point, username,
and password. Contact your telecom operator for support to nd out these
options.
1. Turn on the hub and wait until the logo lights up green or white.
2. Open the Ajax app. Give access to the requested system functions to fully use the capabilities of
the Ajax app and not to miss alerts about alarms or events.
How to set up notications on iOS
How to set up notications on Android
3. Open the Add hub menu Select the way of registering: manually or step-by-step guidance. If you
are setting the system up for the rst time, use step-by-step guidance.
4. Specify the name of the hub and scan the QR code located under the SmartBracket mounting
panel or enter it manually.
5. Wait until the hub is added. The linked hub will be displayed in the Devices tab .
Hub statuses
Icons
Icons display some of Hub 2 Plus statuses. You can see them in the Ajax app, in
the Devices menu .
Icons Meaning
2G connected
3G connected
LTE connected
SIM card is not installed
The SIM-card is defective or has a PIN-code on it
Hub 2 Plus battery charge level. Displayed in 5% increments
Hub 2 Plus malfunction is detected. The list is available in hub states list
The hub is directly connected to the central monitoring station of the security
organization
The hub have lost connection with the central monitoring station of the security
organization via direct connection
Ajax security system user rights
The eld appears only if a malfunction is
detected
Cellular signal strength
Shows the signal strength of the mobile
network for the active SIM card. We
recommend installing the hub in places with the
signal strength of 2-3 bars. If the signal strength
is weak, the hub will not be able to dial-up or
send an SMS about an event or alarm
Battery charge Battery charge level. Displayed in 5%
increments
Lid
Status of the tamper that responds to hub
dismantling:
External power
External power supply connection status:
Connection
Connection status between the hub and Ajax
Cloud:
Cellular data The hub connection status to the mobile
Internet:
If the hub has enough funds on the account or
has bonus SMS/calls, it will be able to make
calls and send SMS messages even if the Not
connected status is displayed in this eld
Closed — the hub lid is closed
Opened — the hub removed from SmartBracket
holder
What is a tamper?
Connected — the hub is connected to external
power supply
Disconnected — no external power supply
Online — the hub is connected to Ajax Cloud
Oine — the hub is not connected to Ajax Cloud
Connected — the hub is connected to Ajax
Cloud via mobile Internet
Disconnected — the hub is not connected to
Ajax Cloud via mobile Internet
Altri manuali per Hub 2 Plus
5
Indice
