Blu Stream ACM500 Manuale utente

Blustream Multicast

ACM500 - Advanced Control Module

For use with IP500UHD Systems

User Manual

MULTICAST

RevA0_ACM500_Manual_220202

ACM500 USER MANUAL

www.blustream.com.au |www.blustream-us.com |www.blustream.co.uk02

Surge protection device

recommended

This product contains sensitive electrical

components that may be damaged

by electrical spikes, surges, electric

shock, lightning strikes, etc. Use of

surge protection systems are highly

recommended in order to protect and

extend the life of your equipment.

Safety and performance notice

Do not substitute or use any other power

supply other than approved PoE network

products or approved Blustream power

supplies.

Do not disassemble the ACM500 unit

for any reason. Doing so will void the

manufacturer’s warranty.

Contents

Thank you for purchasing

this Blustream product

For optimum performance and safety,

please read these instructions carefully

before connecting, operating or adjusting

this product. Please keep this manual for

future reference.

Introduction 03

Features 03

Panel Descriptions - ACM500 04

ACM500 Control Ports 05

ACM500 Control Ports - IR Control 06

ACM500 Network Connection - Schematic Diagram 07

Web-GUI - Sign In / Log In 08

Web-GUI - New Project Set-up Wizard 09 - 13

Web-GUI - Menu Overview 14

Web-GUI - Drag & Drop Control 15

Web-GUI - Video Wall Control 16

Web-GUI - Preview 17

Web-GUI - Project Summary 18

Web-GUI - Transmitters 19 - 21

Web-GUI - Receivers 22 - 23

Web-GUI - Fixed Signal Routing 24 - 26

Web-GUI - Video Wall Configuration 27 - 32

Web-GUI - Users 33 - 34

Web-GUI - Settings 35 - 36

Web-GUI - Update Firmware 37 - 39

Web-GUI - Update Admin Password 39

RS-232 Serial Routing 40

Specifications, Package Contents & Maintenance 41

Blustream IR, RS-232 & Telnet Commands 42 - 48

Troubleshooting 49

Computer Settings - enabling TFTP & Telnet 50 - 53

Contact: support@blustream.com.au |support@blustream-us.com |support@blustream.co.uk 03

ACM500 USER MANUAL

Introduction

Impotant Note:

The Blustream Multicast system distributes HDMI video over Layer 3 managed network hardware. It is advised that

Blustream Multicast products are connected on an independent network switch to prevent unnecessary interference,

or reduction in signal performance due to other network products bandwidth requirements.

Please read and understand the instructions in this manual and ensure that the network switch is configured correctly

prior to connecting any Blustream Multicast products. Failure to do so will result in problems with configuration of the

system and video performance.

• Web interface module for configuration and control of the Blustream SDVoE 10GbE Multicast system

• Intuitive ‘drag & drop’ source selection with video preview feature for active monitoring of system status

• Advanced signal management for independent routing of IR, RS-232, CEC, USB/KVM, audio and video

• Auto system configuration

• 2 x RJ45 LAN connections to bridge existing network to Multicast video distribution network, resulting in:

- Better system performance as network traic is separated

- No advanced network setup required

- Independent IP address per LAN connection

- Allows simplified TCP / IP control of Multicast system

• Dual RS-232 ports for control of the Multicast system or pass-through of control to remote third party devices

• 5V / 12V IR integration for control of Multicast system

• PoE (Power over Ethernet) to power Blustream product from PoE switch

• Local 12V power supply (optional) should Ethernet switch not support PoE

• Support for iOS and Android App control (coming soon)

• 3rd party drivers available for all major control brands

Our UHD SDVoE Multicast platform allows distribution of the highest quality, uncompromised 4K with zero latency

Audio/Video over copper or optical fibre 10GbE networks.

The ACM500 Control Module features advanced third party integration of the SDVoE 10GbE Multicast system using TCP/

IP, RS-232 and IR. The ACM500 includes a web interface module for control and configuration of the Multicast system

and features ‘drag and drop’ source selection with video preview and independent routing of IR, RS-232, USB / KVM,

Audio and Video. Pre-built Blustream product drivers simplify Multicast product installation and negate the need for an

understanding of complex network infrastructures.

Features

ACM500 USER MANUAL

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Panel Description - ACM500 Advanced Control Module

1Power Connection (optional) - use 12V 1A DC power supply where the video LAN switch does not provide PoE

2Video LAN (PoE) - connect to the network switch that the Blustream Multicast components are connected to

3Control LAN Port - connect to existing network that a third party control system resides on. The Control LAN port is

used for Telnet/IP control of the Multicast system. Not PoE.

4RS-232 1 Control Port – connect to a third party control device for control of the Multicast system using RS-232

5RS-232 2 Control Port – connect to a third party control device for control or serial control pass-through of the Multi-

cast system using RS-232

6GPIO Connections - 6-pin Phoenix connect for input / output triggers (reserved for future use)

7GPIO Voltage Level Switch (reserved for future use)

8IR Ctrl (IR Input) – 3.5mm stereo jack. Connect to third party control system if using IR as the chosen method of

controlling the Multicast system. When using the included 3.5mm stereo to mono cable, ensure the cable direction

is correct

9IR Voltage Selection - adjust IR voltage level between 5V or 12V input for IR CTRL connection

1 2 3 4 5 6 7 8 9

Contact: support@blustream.com.au |support@blustream-us.com |support@blustream.co.uk 05

ACM500 USER MANUAL

The ACM500 communication ports are located on rear of the unit and include the following connections:

Connections:

A. TCP/IP – for full Multicast system control (RJ45 connector)

B. RS-232 – for full Multicast system control / RS-232 guest mode (3-pin Phoenix)

C. Infrared (IR) Input - 3.5mm stereo jack - for Multicast switching control only

Please note: the ACM500 can be used with both 5V and 12V IR line systems. Please ensure that the switch (adjacent to

the IR port) is correctly selected to the specification of the IR line input.

TCP/IP:

The Blustream ACM500 can be controlled via TCP/IP.

For the full list of protocols please see ‘RS-232 & Telnet Commands’ located towards the rear of this manual.

A ‘straight-through’ RJ45 patch lead should be used when connected to a network switch.

Control Port: 23

Default IP: 192.168.0.225

Default Username: blustream

Default Password: 1 2 3 4

RS-232:

The Blustream ACM500 can be controlled via serial using the serial 3-pin Phoenix connector. Default settings below:

For the full list of command protocols please see ‘RS-232 & Telnet Commands’ located at towards rear of this manual.

Baud Rate: 57600

Data Bit: 8-bit

Parity: None

Stop Bit: 1-bit

Flow Control: None

The Baudrate for the ACM500 can be adjusted using the ACM500 built-in web-GUI, or by issuing the following

command via RS-232 or Telnet:

RSB x : Set RS-232 Baud Rate to Xbps

Where X= 0 : 115200

1 : 57600

2 : 38400

3 : 19200

4 : 9600

ACM500 Control Ports

A B C

ACM500 USER MANUAL

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The Multicast system can be controlled using local IR control from a third party control system. Source selection is the

only feature available when using local IR control - advanced features of the ACM500 such as video wall mode, audio

embedding etc. can only be achieved using RS-232 or TCP/IP control.

Blustream have created 16x input & 16x output IR commands allowing source selection of up to 16x IP500UHD-TZ's in

Transmitter mode on up to 16x IP500UHD-TZ's in Receiver mode. For systems larger than 16x inputs or outputs, RS-232

or TCP/IP control will be required.

ACM500 Control Ports - IR Control

Link

RXTX CH Select

IR IR

Rx Tx Gnd

RS-232 CH

IP100UHD-RXMULTICAST UHD

1 2 3 4

41 42 43 44

45 46 47 48

49 50 51 52

53 54 55 56

57 58 59 60

61 62 63 64

65 66 67 68

69 70 71 72

73 74 75 76

77 78 79 80

5 6 7 8

9 10 11 12

13 14 15 16

17 18 19 20

21 22 23 24

25 26 27 28

29 30 31 32

33 34 35 36

37 38 39 40

MULTICAST

The ACM500 is compatible with both 5V and 12V IR equipment. When the ACM500 is being used to receive an IR input

into the IR CTRL port, the adjacent switch must be toggled correctly to suit the IR voltage line of the chosen control

system before connection.

Please note: Blustream IR cabling is all 5V

Third Party Control System

(source selection only)

IR Emitter - IER1 & IRE2 (IRE2 sold separately)

Blustream 5V IR Emitter designed for discrete IR control

of hardware

IR Receiver - IRR

Blustream 5V IR receiver to receive IR signal and

distribute through Blustream products

IR Control Cable - IRCAB (sold separately)

Blustream IR Control cable 3.5mm Mono to 3.5mm

Stereo for linking third party control solutions to

Blustream products.

Compatible with 12V IR third party products.

Please note: cable is directional as indicated

Infrared 3.5mm Pin-Out

IR Emitter - Mono 3.5mm

IR Receiver - Stereo 3.5mm

Signal

Ground

Signal

Ground

Contact: support@blustream.com.au |support@blustream-us.com |support@blustream.co.uk 07

ACM500 USER MANUAL

ACM500 Network Connection

The ACM500 acts as a bridge between the control network and video network to ensure that the data travelling

between the two networks are not mixed. The ACM500 must be connected via CAT cable up to 100m in length in

accordance with typical networking requirements.

Example Schematic

ACM500

Reserved for future update

Control Processor

Optional 12V PSU

where no PoE is available

10 GbE Multicast UHD

Network Switch

IP500UHD-TZ

10GbE Managed Network Switch

Customer Home / Business

Network Switch

RS-232

LAN

SFP+ Fibre Connection

10 GBase - T LAN

ACM500 USER MANUAL

www.blustream.com.au |www.blustream-us.com |www.blustream.co.uk08

Web-GUI Guide

The web-GUI of the ACM500 allows for full configuration of a new system, as well as on-going maintenance and

control of an existing system through a web portal. The ACM500 can be accessed on any network connected device

including: tablets, smart phones and laptops that are on the same network.

Before logging in to the ACM500, ensure that the control device (i.e. laptop / tablet) is connected to the same network

as the ACM500's Control Port. There are instructions of how to amend the static IP address of a PC at the rear of this

manual.

To log in, open a web browser (i.e. Firefox, Internet Explorer etc.) and navigate to the default static IP address of the

ACM500 which is:

192.168.0.225

Please note: the ACM500 is shipped with a static IP address, and is not DHCP.

The sign in page is presented on connection to the ACM500. Once Users have been created within the system, this

screen will be populated with the Users previously configured for future log ins. The default admin PIN is:

1 2 3 4

Please note: The firs time you log in to the device you will be asked to update the password. Please record this

password as it is non-recoverable and you may need to factory reset the device in case of a lost password.

Contact: support@blustream.com.au |support@blustream-us.com |support@blustream.co.uk 09

ACM500 USER MANUAL

On first log in of the ACM500, a Set-up Wizard for configuring all components of the Multicast system will be presented.

This has been designed to speed up new system configuration as all default / new Multicast Transmitters & Receivers

can be connected to the network switch at the same time, whilst not resulting in an IP conflict during the system

configuration. This results in a system in which all components are automatically and sequentially assigned a name

and IP address ready for basic system use.

New Project Set-up Wizard

The ACM500 Set-up Wizard can be cancelled by clicking 'Close'. Please be aware that the system will not be configured

at this point, but can be continued by visiting the 'Project' menu (see page 18). If a project file is already available (i.e.

replacing an ACM500 on an existing site), this can be imported by using the .json file by clicking 'Import Project'.

Click 'Next' to continue set-up:

If at this point the Network Switch is not configured for use with the Blustream Multicast system, click on the hyperlink

'network switch setup guides' to navigate to a centralised webpage containing common Network Switch Guides.

An example schematic diagram for the connections of the ACM500 can be accessed by clicking the hyperlink marked

'diagram'. This will ensure the ACM500 is connected correctly to the wider Multicast system before the Set-up Wizard

begins. Once the connections of the ACM500, are confirmed click 'Next'. The connections diagram is included on page

07 of this guide.

ACM500 USER MANUAL

www.blustream.com.au |www.blustream-us.com |www.blustream.co.uk10

New Project Set-up Wizard - continued...

The IP500UHD-TZ is shipped as standard in Encoder (Transmitter) mode. Where the unit is required to be a Decoder

(Receiver), please change the units mode by pressing and holding the Mode button on the front of the unit before

searching for the unit in the ACM500 GUI.

There are two methods for adding new Multicast Transmitter and Receiver devices to a system, please choose one

before clicking 'Start Scan':

Method 1: connect ALL Blustream Multicast Transmitter and Receiver units to the network switch with their factory

default IP addresses (169.254.100.254). This method will quickly configure all devices with their own individual IP

addresses based on the following:

Transmitters:

The first Transmitter will be given the IP address of 169.254.3.1. The next Transmitter will be assigned an IP

address of 169.254.3.2 and so on....

Once the IP range of 169.254.3.x is filled (254 units), the soware will auto assign an IP address of 169.254.4.1

and so on...

Once the IP range of 169.254.4.x is filled the soware will auto assign an IP address of 169.254.5.1 and so on

until 169.254.4.254

Receivers:

The first Receiver will be given the IP address of 169.254.6.1. The next Receiver will be assigned an IP address

of 169.254.6.2 and so on....

Once the IP range of 169.254.6.x is filled (254 units) the soware will auto assign an IP address of 169.254.7.1

and so on...

Once the IP range of 169.254.7.x is filled the soware will auto assign an IP address of 169.254.8.1 and so on

until 169.254.8.254

Once complete, devices will need to be identified manually - this method will auto-assign product IP addresses and

ID's to each device connected to the network switch randomly (not by switch port).

Method 2: connect each Blustream Multicast Transmitter and Receiver to the network one-by-one. The Set-up

Wizard will configure the units sequentially as they are connected / found. This method allows for the control of

the sequential assigning of IP addresses and ID's of each product - the Transmitter / Receiver units can therefore be

labelled accordingly.

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