Boca Systems Online Express 14.4 Manuale utente
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On-Line EXPRESS
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Before You Begin your Installation
The product you have purchased is designed to be
easily installed into most IBM PC or compatible
systems. Many products have large, easy-to-read
legends to allow for the easy configuring of the
product. This installation manual contains detailed
instructions. Most included software has automatic
installation programs to place the software correctly onto your computer.
However, as all computers are configured differently, you may be
required to perform some basic DOS or Windows tasks. If you are not
familiar with basic DOS commands such as DIR, CD, or EDIT, you
should check your DOS manual, or seek assistance from you local
computer dealer to install the product.
How to get Technical Assistance
The dealer that you purchased this product or your computer from is the
first place you should go for technical assistance. The dealer is usually
the most qualified source of help, and is most
familiar with your system and how this product
should be installed. Many dealers have
customer service and technical support
programs, with varying levels of support offered, depending on your
needs and computer knowledge. Please contact the dealer first
whenever a problem occurs.
If your Dealer Can’t Assist you
If you can’t get assistance from your dealer, the manufacturer provides
varying levels of technical assistance as summarized on the following
page.
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On-Line EXPRESS
On-Line Support!
CompuServe: GO BOCA
Internet:
email: [email protected]
on the World-wide WEB:
http://www.boca.org
Standard Free
Technical Support
407-241-8088
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Technical
Support Fax
407-997-0918
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79
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Automated Fax Retrieval System
407-995-9456
Priority Service
900-555-4900
($2 per minute)
Boca BBS
407-241-1601
The Standard Free Technical
Support number is for quick
answers to specific inquiries on
product features and technical
questions (call 407-241-8088; M-F,
8 am to 6:30 pm EST). Direct
access to technical support
representatives is provided on a
limited basis. If you require
immediate attention or in-depth
help with the installation of the
product, please call our 900-
priority support number for service. This number gives you immediate
access to senior-level technicians. The number is 900-555-4900. You will be
charged $2.00 per minute. The charges will appear on your next phone
bill.
Damaged or Missing Items
We use many world-class quality assurance programs to ensure the
product you purchased is of the highest caliber. Sometimes, however, a
component may be missing from the box, or is damaged or corrupt in
some way. If this happens, immediately return the entire package to your
place of purchase so you may exchange it for a new one. Your dealer
should be able to provide you with an exchange far more quickly than by
contacting us directly. If for some reason you are unable to return the
product directly to its place of purchase, refer to the “Servicing Your
Product” and “Warranty” sections in this manual for instructions.
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Copyright
©1995. Boca Research, Inc. All rights reserved. No reproduction of this document in
any form is allowed without permission in writing from Boca Research, Inc. Boca
research, Inc. is not liable for any damage resulting from technical or editorial
errors or omissions contained in this document. The information in this manual is
subject to change without notice. Revisions to the product(s) in this manual may
occur at any time without notice.
Trademarks
All Boca Research products are trademarks of Boca Research, Inc. All other
references to computer systems, software, and peripherals use trademarks owned
by their respective manufacturers.
Publication Date: November, 1995
Printed in the U.S.A. M144AI.PM5
Contents
Section One: EXPRESS Install.............................................. 6
Section Two: Product Overview......................................... 16
Section Three: Troubleshooting......................................... 17
Appendix A: Technical Specifications............................. 20
Appendix B: Compliance Information............................. 22
Appendix C: AT Command Reference............................. 25
Basic AT Commands ........................................................ 25
Extended AT Commands ................................................ 27
MNP Operation ................................................................. 29
AT Commands for V.42/V.42bis ................................... 29
S-Registers........................................................................... 30
Result Codes....................................................................... 32
Appendix D: Manual Driver Installation ....................... 33
Appendix E: Running OLESET.......................................... 34
Appendix F: Servicing Your Boca Product...................... 36
Appendix G: Warranty Information ................................. 38
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On-Line EXPRESS
EXPRESS Install
Congratulations on the purchase of your On-Line EXPRESS
14.4 (M144AI) from Boca Research, Inc., a leader in high-tech
computer enhancement products. Get started with the
streamlined EXPRESS Install provided here. The balance of
the manual contains a product overview, troubleshooting,
technical specifications, and a comprehensive AT command
reference.
Package Contents
Make sure you have received the following items:
If any items are missing or appear damaged, contact your
dealer for assistance. See adjacent page for installation
overview; for more detailed installation instructions, refer to
pages 9-15.
COMMUNICATIONS
SOFTWARE &
MANUAL
On-Line
EXPRESS
Modem
INSTALLATION
MANUAL AND M144AI
DRIVER DISKETTE
WINDOWS 95
DRIVERS
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123
RJ-11 CABLE
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EXPRESS Install
RUN COMCHECK;
INSTALL M144AI
SOFTWARE DRIVER.
CHANGE JUMPERS
(ifnecessary).
INSTALL CARD in 8-
or 16-BIT SLOT.
CONNECT SUPPLIED RJ-11
CABLE BETWEEN LINE JACK
AND WALL JACK.
CONNECT EXISTING PHONE
CABLE BETWEEN PHONE
JACK AND PHONE
(OPTIONAL).
Installation Overview for Windows 3.x Users
RUN COMCHECK
AGAIN TO
CONTINUE.
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On-Line EXPRESS
Installation Overview for Windows 95 Users
INSTALL CARD in 8- or 16-BIT SLOT.
CONNECT EXISTING PHONE
CABLE BETWEEN PHONE
JACK AND PHONE
(OPTIONAL).
CONNECT SUPPLIED
RJ-11 CABLE
BETWEEN LINE JACK
AND WALL JACK.
RUN WIN 95
DRIVERS.
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ç
Installing the On-Line EXPRESS Modem
1. Before installing the modem in your computer, Windows
3.x users should run COMCHECK (Windows 95 users go
to page 12). Insert the M144AI driver diskette. From the
DOS prompt, type: A:\COMCHECK or B:\COMCHECK.
2. Select “I have not yet installed the M144AI”.
3. Remove the modem from its anti-static bag, handling it by
its edges and its retaining bracket. Be careful not to touch
the edge connector or any components on the card. Set the
jumpers on the modem as instructed by COMCHECK.
4. Power off your computer and
disconnect any attached
devices and power cords.
5. Remove the computer’s
cover and locate an
available 8- or 16-bit
expansion slot. Remove that
expansion slot cover and save
the screw..
6. Carefully insert the modem into
the expansion slot you selected,
applying pressure to the upper metal
edge until it snaps into place.
EXPRESS Install
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On-Line EXPRESS
7. Secure the modem into place by aligning its metal
retaining bracket with the hole in the top edge of the
system’s rear panel. Fasten the metal bracket with the
screw removed in step 5.
8. Replace the system cover, reconnect any detached devices
and power cords, and power up your computer.
Windows 3.x Users
(If you are a Windows 95 user, continue with Connecting the
Phone Line below)
Run COMCHECK again and this time select “I have
installed the M144AI and wish to continue”. COMCHECK
then starts Microsoft Windows and launches the setup
program for you. Follow all on-screen instructions.
NOTE: If you do not have Microsoft Windows installed on
your computer, COMCHECK starts the installation program
for DOS.
If you need to install drivers manually, go to Appendix
D. If you need to change configuration settings for DOS, go to
Appendix E.
Connecting the Phone Line
1. If you are in Windows, exit and turn off your computer.
2. Plug either end of the supplied RJ-11 telephone cable into
the LINE jack on the modem. The LINE jack is the
topmost jack on the modem.
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