Boca Systems WinStorm M56HI Manuale utente
Boca WinStormBoca WinStorm
56K PCI Modem56K PCI Modem
Fax/Data
Fax/Data/Voice
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Boca WinStorm 56K
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Before You Begin your Installation
The product you have purchased is designed to be
easily installed into most IBM PC or compatible
systems. Many products have large, easy-to-read
legends to allow for the easy configuring of the
product. This installation manual contains detailed
instructions. Most included software has automatic
installation programs to place the software correctly onto your computer.
However, as all computers are configured differently, you may be
required to perform some basic MS-DOS or Windows tasks. If you are
not familiar with basic MS-DOS commands such as DIR, CD, or EDIT,
you should check your MS-DOS manual, or seek assistance from you
local computer dealer to install the product.
How to get Technical Assistance
The dealer that you purchased this product or your computer from is the
first place you should go for technical assistance. The dealer is usually
the most qualified source of help, and is most
familiar with your system and how this product
should be installed. Many dealers have
customer service and technical support
programs, with varying levels of support
offered, depending on your needs and computer knowledge. Please
contact the dealer first whenever a problem occurs. International
customers will find that contacting the place of purchase for assistance
will be much more efficient than contacting Boca Research directly.
If your Dealer Can’t Assist you
If you can’t get assistance from your dealer, the manufacturer provides
varying levels of technical assistance as summarized on the following
page. All phone numbers are based in the United States.
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The Standard Free Technical
Support number is for quick
answers to specific inquiries on
product features and technical
questions (call 561-241-8088; M-F,
8 am to 6:30 pm EST). Direct
access to technical support
representatives is provided on a
limited basis. If you require
immediate attention or in-depth help with the installation of the product,
please call our 900-priority support number for service. This number
gives you immediate access to senior-level technicians. The number is
900-555-4900. You will be charged $2.00 per minute. The charges will
appear on your next phone bill.
Damaged or Missing Items
We use many world-class quality assurance programs to ensure the
product you purchased is of the highest caliber. Sometimes, however, a
component may be missing from the box, or is damaged or corrupt in
some way. If this happens, immediately return the entire package to your
place of purchase so you may exchange it for a new one. Your dealer
should be able to provide you with an exchange far more quickly than by
contacting us directly. If for some reason you are unable to return the
product directly to its place of purchase, refer to the “Servicing Your
Product” and “Warranty” sections in this manual for instructions.
Boca BBS
561-241-1601
Automated
Fax Retrieval
System
561-995-9456
On-Line Support!
CompuServe: GO BOCA
Internet:
email:
on the World-wide WEB:
http://www.bocaresearch.com
Technical
Support Fax
561-997-2163
Priority Service
900-555-4900
($2 per minute)
Standard Free
Technical Support
561-241-8088
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Using this manual...
This manual provides installation and operating instructions for your modem. The
manual assumes the user has basic computer skills and is familiar with personal
computers. Its primary purpose is to provide physical installation instructions and
basic troubleshooting. All sections should be read carefully before beginning any
installation procedures. Customer support experience has shown that many costly
and time-consuming calls to technical support staff can be avoided with closer
attention to the information provided here. In addition to following the
instructions provided in this manual, you will also need to consult the
documentation supplied with your communications software.
IMPORTANT NOTICE
FCC Requirements
The Federal Communications Commission (FCC) restricts the way you can use
modems. Read the FCC compliance statement found in Appendix B of this manual.
Connecting the Modem
You can connect the modem to various types of telephone jacks. The acceptable
phone jack types are RJ-11, RJ-12, RJ-13, RJ-41S, and RJ-45S. Most homes and
businesses use one of these jacks. If your phone system does not have a modular
jack, you can purchase an adapter to convert your jack into an RJ-11C jack.
Adapters may be purchased from any local phone or electronics store.
Copyright
©1998. Boca Research, Inc. All rights reserved. No reproduction of this document in any form
is allowed without permission in writing from the vendor. Boca Research is not liable for any
damage resulting from technical or editorial errors or omissions contained in this document.
The information in this manual is subject to change without notice. Revisions to the product(s)
in this manual may occur at any time without notice.
Trademarks
All Boca Research products are trademarks of Boca Research, Inc. All other references to
computer systems, software, and peripherals use trademarks owned by their respective
manufacturers.
Publication Date: May, 1998
Printed in the U.S.A.
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Contents
Section One: Introduction ...................................................8
Section Two: Installation (Internal Model) ...................13
2.1 Installing the Modem..............................................14
2.2 Modem Setup for Windows 95 Users ..................18
2.3 Testing the Connection...........................................20
Section Three: Troubleshooting .......................................21
Appendix A: Technical Specifications ...........................26
Appendix B: Regulatory Statements ...............................27
Appendix C: Servicing Your Product ..............................34
Appendix D: Warranty Information ................................37
Appendix E: AT Command Reference ............................39
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HOWTHIS MANUAL IS ORGANIZED
Section One: Introduction. An overview of the features of your
modem.
Section Two: Installation. This section provides physical
installation instructions (including how to connect the phone line),
and procedures for testing the connection, and installing drivers
for Windows 95.
Section Three: Troubleshooting. This section provides a
description of the most common problems which may be
encountered during installation and operation along with possible
solutions.
Appendices. These include technical specifications, FCC and
DOC (Canada) compliance information as well as other regulatory
statements, information on obtaining service, as well as your
warranty, and a comprehensive AT command reference*.
* In most cases, your chosen communications software will handle
all modem operation and settings. Working with AT command
settings requires a sound knowledge of their use and should not
undertaken lightly. An incorrect AT command setting may cause
your modem to operate improperly.
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Boca WinStorm 56K
Section One: Introduction
Congratulations on your purchase of the WinStorm 56K
PCI V.90-compliant modem. Boca modems are easy to
install as long as you follow the provided instructions
and safety precautions. If you require more information
than found in the EZ Installation Guide, consult this
manual. Always read through all procedures before you
begin installation. It is also a good idea to refer to your
computer system manual to assure correct and safe
installation.
Your new modem combines high-speed data and fax
capability for the Microsoft Windows 95 operating
system. The modem supports the V.90/K56flex
protocols, as well as V.32bis which provides high-speed
data transmission with V.42bis/MNP5 (data
compression) and V.42/MNP2-4 (error control). For
additional information on features, supported protocols,
and technical specifications, see Appendix A.
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CAUTION: Electronic components are sensitive to static
electricity. To prevent damage, discharge any static electricity
from your body by touching a known grounded metal surface,
such as your computer’s chassis before and during installation
of the component. To prevent damage to your new Boca
modem,avoid contact with any circuitry and only handle the
modem by its edges.
Minimum System Requirements
• IBM-compatible P100 or greater system
• One available PCI expansion slot
• Windows 95
• 8MB system RAM
• Free hard disk space needed (will vary based on included
options/extras)
• 2X CD-ROM drive
Voice Capabilities (speakerphone model)
The speakerphone model features automatic call recognition,
auto-answer, and an embedded voice modem ‘AT’ command set.
The modem, along with its host computer, support answering
machine functions through voice and fax communications
software. You can set up multiple mailboxes. The automated
attendant feature allows dial-in users to check, answer, and leave
messages. It also supports microphone and speaker automatic
gain control, as well as headset.
Introduction
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Boca WinStorm 56K
Fax Capabilities
The modem offers a wide range of fax services. It supports Group
3, class 1 fax send and receive operations. It complies with ITU-
TSS (formerly CCITT) V.17, V.29, V.27ter, and V.21 channel 2
international fax standards. It also implements the EIA T-30
protocol, and Class 1, Group 3.
Data Capabilities
The modem offers the widest possible range of internationally
accepted standard modulation methods and protocols. It provides
data throughput up to 115.2Kbps. The modem complies with ITU-TSS
standards V.90, V.34, V.32bis, V.32, V.23, V.22bis, V.22A/B, and V.21, as
well as Bell 212A and 103. (K56 Flex for models supporting 56Kbps).
The modem implements V.42 error control with LAP-M and MNP 2-4,
as well as data compression with V.42bis and MNP-5.
Ideal for Travelers
Voice features allow for remote call-in with full services to answer,
route, delete, or forward messages. For example, while you are
traveling, faxes are stored on your hard drive. When you call in to
review a voice message, a fax forwarding function allows received
faxes to be forwarded to another fax number at any location.
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