CyberData InformaCast 011521 Manuale utente

Quick Start Guide 931745A

The IP Endpoint Company

1.0 Out-of-Box and Prior to Final Installation

1.1. Verify that you have received all of the parts listed on the Installation Quick

Reference placemat.

1.2. The ceiling tile is an adapter for the SIP-enabled IP Speaker. Download the

current manual, otherwise known as an Operations Guide, which is available

in the Downloads tab at the following webpage:

https://www.cyberdata.net/products/011521

Note You can also navigate to the Downloads tab by going to

www.CyberData.net and following the steps that are indicated by

the following figures:

2.0 Select Power Source

PoE Switch PoE Injector

Set PoE power type to Class 0 = 15.4W CAT6 cable recommended—

for longer distances

Be sure you are using a non-PoE switch or

port

Make sure port is not in trunk mode

Set port to full duplex/ 100mbps

Spanning Tree Protocol (STP) must be disabled or Portfast enabled

011521 InformaCast Enabled

PRODUCTS

VOIP PRODUCTS

Downloads

INFORMACAST ENABLED

InformaCast Enabled Paging

2x2 Ceiling Tile Drop-In Speaker

InformaCast Enabled 2 x 2 Ceiling Tile Drop-In Speaker

Quick Start Guide

Quick Start Guide 931745A

3.0 Power Test

3.1. Plug the ethernet cable into the RJ45 port on the back of the speaker

enclosure. Monitor the switch port (and PoE injector, if applicable) LED

activity for power and network link status. See the following figure:

3.2. The IP addressing mode is set to DHCP on default. If there is no DHCP

server available on the network, it will try 12 times with a three second delay

between tries and eventually fall back to the programmed static IP address

(by default 10.10.10.10). This process will take approximately 80 seconds.

This concludes the power test. Go to Section 4.0, "InformaCast

Configuration File Retrieval".

Ethernet cable

Quick Start Guide 931745A

4.0 InformaCast Configuration File Retrieval

4.1. DHCP should be enabled. After the speaker initializes, it will send a

broadcast to the DHCP server to ask for the location of its

InformaCastSpeaker.cfg configuration file.

4.2. SLP or TFTP?

•SLP should be enabled on InformaCast version 5.0.4 or higher. SLP is an

InformaCast protocol introduced in InformaCast version 5.0.4. The

speaker will retrieve its configuration file from an InformaCast server

folder specified by SLP. SLP method is preferred.

•TFTP servers may be used instead of SLP. In this alternate scenario,

DHCP option 150 is required to provide the speaker with the address of

the TFTP server. Otherwise, the speaker will be unable to retrieve its

configuration file.

Note The InformaCast Enabled 2 x 2 Ceiling Tile Drop-In Speaker and

InformaCast server should be on the same subnet during the

speaker's initial configuration if it cannot access the VLANs upon

which the InformaCast Server and DHCP servers are located.

5.0 Identification and Testing

5.1. Ensure the InformaCast Server has detected a new speaker.

5.2. Test the newly detected speaker.

5.3. Add the newly detected speaker to the InformaCast Server.

Quick Start Guide 931745A

6.0 Contacting CyberData VoIP Technical Support

You are welcome to call CyberData VoIP Technical Support at 831-373-2601

x333. Business hours are 7:00 AM - 5:00 PM Pacific Time, Monday through

Friday.

We encourage you to access our Technical Support help desk at the following

address:

http://support.cyberdata.net/

Note You can also access the Technical Support help desk by going to

www.CyberData.net and clicking on the SUPPORT menu.

The Technical Support help desk provides the options of accessing

documentation for your CyberData product, browsing the knowledge base, and

submitting a troubleshooting ticket.

Please be advised requests for Returned Materials Authorization (RMA) numbers

require an active VoIP Technical Support ticket number. A product will not be

accepted for return without an approved RMA number.

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