Digital Equipment AlphaServer 800 Manuale utente

AlphaServer 800

User’s Guide

Order Number: EK–ASV80–UG. B01

This manual is intended for the user of the DIGITAL AlphaServer

800 server system. It describes the operation of the system, explains

the use of the SRM and the AlphaBIOS consoles, gives procedures

for component replacements, and discusses troubleshooting.

Digital Equipment Corporation

Maynard, Massachusetts

Second Printing, November 1997. Revised.

Digital Equipment Corporation makes no representations that the use of its products in the

manner described in this publication will not infringe on existing or future patent rights, nor

do the descriptions contained in this publication imply the granting of licenses to make, use, or

sell equipment or software in accordance with the description.

The information in this document is subject to change without notice and should not be

construed as a commitment by Digital Equipment Corporation. Digital Equipment Corporation

assumes no responsibility for any errors that may appear in this document.

The software, if any, described in this document is furnished under a license and may be used

or copied only in accordance with the terms of such license. No responsibility is assumed for

the use or reliability of software or equipment that is not supplied by Digital Equipment

Corporation or its affiliated companies.

The following are trademarks of Digital Equipment Corporation: AlphaServer, OpenVMS,

StorageWorks, VAX, and the DIGITAL logo.

The following are third-party trademarks: Lifestyle 28.8 DATA/FAX Modem is a trademark

of Motorola, Inc. UNIX is a registered trademark in the U.S. and other countries, licensed

exclusively through X/Open Company Ltd. U.S. Robotics and Sportster are registered

trademarks of U.S. Robotics. Windows NT is a trademark of Microsoft, Inc. All other

trademarks and registered trademarks are the property of their respective holders.

FCC Notice: This equipment has been tested and found to comply with the limits for a Class

B digital device, pursuant to Part 15 of FCC rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio and

television reception, which can be determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and receiver

• Connect the equipment into an outlet on a circuit different from that to which the receiver

is connected

• Consult the dealer or an experienced radio/TV technician for help

This device complies with Part 15 of the FCC rules. Operation is subject to the following two

conditions: (1) this device may not cause harmful interference, and, (2) this device must

accept any interference received, including interference that may cause undesired operation.

Any changes or modifications made to this equipment may void the user’s authority to operate

this equipment.

If shielded cables have been supplied or specified, they must be used on the system in order to

maintain international regulatory compliance.

This Class B digital apparatus meets all the requirements of the Canadian Interference-

Causing Equipment Regulations.

Cet appareil numérique de la classe B respecte toutes les exigences du Réglement sur le

matériel broilleur du Canada.

——————————————————————————————————————

Contents

Preface............................................................................................................ xiii

Chapter 1 Overview

1.1 System Architecture .................................................................................1-2

1.2 System Features .......................................................................................1-4

1.3 System Parts.............................................................................................1-6

1.4 Control Panel ...........................................................................................1-8

1.5 Rear Panel Connections..........................................................................1-11

1.6 Storage Device LEDs .............................................................................1-13

1.7 Console..................................................................................................1-15

1.8 System Options ......................................................................................1-16

1.9 System Specifications.............................................................................1-18

1.10 Acoustical Data......................................................................................1-21

Chapter 2 Installing a System into a Cabinet

2.1 Shipment Box...........................................................................................2-2

2.2 Preparing the System................................................................................2-4

2.3 Marking the Installation Area in the Cabinet ............................................2-6

2.4 Preparing the Cabinet...............................................................................2-8

2.5 Installing the System ..............................................................................2-10

2.6 Installing the Cable Management Bracket ..............................................2-12

2.7 Installing the Interlock Mechanism.........................................................2-14

2.8 Connecting the Cables............................................................................2-16

Chapter 3 Installing the System

3.1 System Setup Overview............................................................................3-1

3.2 Selecting a System Location.....................................................................3-1

3.2.1 Environmental Conditions .................................................................3-2

3.2.2 Power Requirements..........................................................................3-3

3.3 Identifying Accessories ............................................................................3-4

3.4 Connecting the System.............................................................................3-5

3.5 Connecting to Network Hardware ............................................................3-6

3.6 Locking Your System...............................................................................3-7

Chapter 4 Operating the System

4.1 Powering Up the System ..........................................................................4-2

4.4 Booting Windows NT.............................................................................4-10

4.5 Booting the Operating System for the First Time ....................................4-12

4.6 Powering Off the System........................................................................4-15

Chapter 5 Reconfiguring the System

5.1 AlphaBIOS Console Configuration Options .............................................5-2

5.2 SRM Console Configuration Commands ..................................................5-4

5.3 Memory Configuration.............................................................................5-8

5.4 Network Configuration.............................................................................5-9

5.5 EISA and ISA Options ...........................................................................5-11

5.6 EISA Configuration Utility (ECU) .........................................................5-13

5.7 Configuring EISA and ISA Options........................................................5-14

5.7.1 Running ECU..................................................................................5-15

5.7.2 Checking Required Environment Variable Settings .........................5-16

5.7.3 Verifying the System Configuration ................................................5-17

5.8 PCI Option Cards ...................................................................................5-18

5.9 Determining SCSI Storage Device IDs ...................................................5-19

5.10 Updating Firmware ................................................................................5-21

5.10.1 Updating Firmware Using the CD-ROM Drive................................5-22

5.10.2 Updating Firmware Using the Network ...........................................5-23

5.10.3 Updating Firmware Using the Diskette Drive ..................................5-23

Chapter 6 Using the SRM Console

6.1 Invoking the SRM Console.......................................................................6-1

6.2 SRM Console Tasks.................................................................................6-2

6.2.1 Displaying the System Configuration ................................................6-3

6.2.2 Booting the Operating System ...........................................................6-8

6.2.3 Testing the System ..........................................................................6-10

6.2.4 Forcing a System Crash Dump ........................................................6-12

vii

6.2.5 Changing Environment Variables ....................................................6-13

6.2.6 Depositing and Examining Data ......................................................6-16

6.2.7 Reading a File .................................................................................6-19

6.2.8 Initializing the System .....................................................................6-20

6.2.9 Finding Help ...................................................................................6-22

6.2.10 Switching from SRM to the AlphaBIOS Console.............................6-23

6.3 SRM Console Security Features .............................................................6-24

6.3.1 The Set Secure Command ...............................................................6-24

6.3.2 The Set Password Command ...........................................................6-24

6.3.3 The Login Command.......................................................................6-25

6.3.4 The Clear Password Command........................................................6-25

6.4 SRM Commands....................................................................................6-26

6.5 Environment Variables...........................................................................6-31

Chapter 7 Using the AlphaBIOS Console

7.1 Starting AlphaBIOS .................................................................................7-2

7.2 Keyboard Conventions and Help ..............................................................7-4

7.3 Displaying the System Configuration .......................................................7-6

7.3.1 System Board Configuration..............................................................7-8

7.3.2 Hard Disk Configuration .................................................................7-10

7.3.3 PCI Configuration ...........................................................................7-12

7.3.4 EISA Configuration.........................................................................7-15

7.3.5 SCSI Configuration .........................................................................7-16

7.3.6 Memory Configuration ....................................................................7-18

7.3.7 Integrated Peripherals......................................................................7-19

7.4 Updating Firmware ................................................................................7-20

7.5 Setting Up the Hard Disk........................................................................7-22

7.5.1 Manually Creating and Deleting Partitions ......................................7-26

7.5.2 Formatting a FAT Partition..............................................................7-28

7.6 Performing Setup Tasks..........................................................................7-30

7.7 Installing Windows NT ..........................................................................7-34

7.8 Running a Configuration Utility .............................................................7-36

7.9 Selecting the Version of Windows NT....................................................7-38

7.9.1 Designating a Primary Operating System.........................................7-40

7.9.2 Primary Operating System and the Auto Start Option ......................7-42

7.10 Switching from AlphaBIOS to the SRM Console ...................................7-46

7.11 Setting Up Password Protection..............................................................7-48

7.12 Running AlphaBIOS from a Serial Terminal ..........................................7-50

Chapter 8 Server Management

8.1 Operating the System Remotely ...............................................................8-2

8.2 RMC Functions........................................................................................8-3

8.3 First Time Setup.......................................................................................8-5

viii

8.4 Resetting the RMC to Factory Defaults ....................................................8-9

8.5 Remote Management Console Commands..............................................8-10

8.6 RMC Troubleshooting Tips....................................................................8-21

Chapter 9 Using the Hard Disks

9.1 SCSI Bus Controller.................................................................................9-1

9.2 Configuration...........................................................................................9-1

9.3 External SCSI Expansion .........................................................................9-4

Chapter 10 Installing Components

10.1 Preparing to Install or Remove Components ...........................................10-2

10.2 Removing and Installing Memory DIMMs .............................................10-6

10.3 Removing and Installing Option Cards ...................................................10-9

10.3.1 Installing and Removing an Option Card .......................................10-10

10.3.2 Testing an Option Card Installation ...............................................10-13

10.4 Installing Storage Devices ....................................................................10-15

10.4.1 Installing and Removing a Hard Drive...........................................10-16

10.4.2 Installing a 5.25-Inch Device .........................................................10-18

10.4.3 Installing SCSI Controller Options ................................................10-21

10.5 Removing/Replacing Other Options .....................................................10-26

Chapter 11 Troubleshooting

11.1 Troubleshooting Overview .....................................................................11-2

11.2 System Diagnostics ................................................................................11-4

11.2.1 Interpreting Error Beep Codes .........................................................11-4

11.2.2 Reading the Console Event Log.......................................................11-6

11.2.3 The test Command ..........................................................................11-6

11.2.4 The show_status Command .............................................................11-7

11.3 Power Problems .....................................................................................11-8

11.4 Console Problems...................................................................................11-9

11.5 Boot Problems......................................................................................11-10

11.6 Problems Detected by the Operating System ........................................11-12

11.7 Storage Problems .................................................................................11-13

11.8 Option Card Problems ..........................................................................11-15

11.9 Monitor and Terminal Problems ...........................................................11-18

11.10 Keyboard and Mouse Problems ............................................................11-20

11.11 Printer Problems...................................................................................11-22

11.12 Overheating Problems ..........................................................................11-22

11.13 Using the Fail-Safe Loader...................................................................11-23

11.14 Hard Disk Troubleshooting Suggestions...............................................11-25

Examples

4–1 DIGITAL UNIX and OpenVMS Power-Up Display.................................4-3

4–2 Booting DIGITAL UNIX from a Local Device ........................................4-6

4–3 Booting OpenVMS...................................................................................4-8

5–1 System Configuration Display..................................................................5-2

5–2 Show Config Command ...........................................................................5-4

5–3 Show Device Command ...........................................................................5-6

5–4 Show Memory Command.........................................................................5-6

5–5 Set and Show Commands .........................................................................5-7

5–6 Determining Device IDs.........................................................................5-20

6–1 Show Config Command ...........................................................................6-3

6–2 Show Device Command ...........................................................................6-4

6–3 Show Memory Command.........................................................................6-6

6–4 Show PAL Command...............................................................................6-7

6–5 Show Version Command..........................................................................6-7

6–6 Boot Command ........................................................................................6-8

6–7 Test Command.......................................................................................6-10

6–8 Crash Command.....................................................................................6-12

6–9 Set envar and Show envar Commands....................................................6-13

6–10 Edit Command .......................................................................................6-15

6–11 Deposit Command..................................................................................6-16

6–12 Examine Command................................................................................6-16

6–13 More Command .....................................................................................6-19

6–14 Initialize Command................................................................................6-20

6–15 Help (or Man) Command ......................................................................6-22

6–16 Switching to the AlphaBIOS Console.....................................................6-23

10-1 The show config Command Display .....................................................10-14

11–1 Test Command.......................................................................................11-7

Figures

1-1 Block Diagram of the AlphaServer 800 Server System .............................1-2

1-2 AlphaServer 800 System Parts..................................................................1-6

1-3 Control Panel ...........................................................................................1-8

1-4 Rear Panel Connections..........................................................................1-11

1-5 Hard Disk Drive LEDs ...........................................................................1-13

1-6 Floppy Drive Activity LED ....................................................................1-14

1-7 CD-ROM Drive Activity LED................................................................1-14

2-1 Unpacking the Rackmount System ...........................................................2-2

2-2 Preparing the System for Rackmount........................................................2-4

2-3 Rackmount Installation Area ....................................................................2-6

2-4 Preparing the Cabinet for Rackmount .......................................................2-8

2-5 Installing the System ..............................................................................2-10

2-6 Installing the Cable Management Bracket ..............................................2-12

2-7 Installing the Interlock Mechanism.........................................................2-14

2-8 Cable Loop at the Rear of the System .....................................................2-16

3-1 System Dimensions and Service Area.......................................................3-2

3-2 Power Supply Requirements.....................................................................3-3

3-3 System Accessories..................................................................................3-4

3-4 System Connections .................................................................................3-5

3-5 Network Connections...............................................................................3-6

3-6 System Lock and Key...............................................................................3-7

4-1 Windows NT Power-Up Display ..............................................................4-2

4-2 AlphaBIOS Boot Screen.........................................................................4-10

5-1 Memory Banks.........................................................................................5-8

5-2 Network Connections...............................................................................5-9

5-3 EISA and ISA Cards...............................................................................5-11

5-4 EISA, ISA, and PCI Option Slots ...........................................................5-12

5-5 Run ECU from Floppy Dialog Box.........................................................5-15

5-6 PCI Option Card.....................................................................................5-18

6-1 Device Naming Convention .....................................................................6-5

7–1 Boot Screen..............................................................................................7-2

7–2 AlphaBIOS Setup Screen .........................................................................7-3

7–3 Typical First-Level Help Screen ...............................................................7-4

7–4 Second-Level Help Screen .......................................................................7-5

7–5 Display System Configuration Screen ......................................................7-6

7–6 System Board Configuration ....................................................................7-8

7–7 Hard Disk Configuration ........................................................................7-10

7–8 PCI Configuration ..................................................................................7-12

7–9 Advanced PCI Information.....................................................................7-14

7–10 EISA Configuration................................................................................7-15

7–11 SCSI Configuration................................................................................7-16

7–12 Memory Configuration...........................................................................7-18

7–13 Integrated Peripherals.............................................................................7-19

7–14 Updating Firmware ................................................................................7-20

7–15 Hard Disk Setup Screen..........................................................................7-22

7–16 Create New Partition Dialog Box ...........................................................7-26

7–17 Delete Partition Dialog Box ...................................................................7-27

7–18 Formatting a FAT Partition ....................................................................7-28

7–19 Standard Formatting...............................................................................7-29

7–20 Standard CMOS Setup Screen ................................................................7-30

7–21 Advanced CMOS Setup Screen ..............................................................7-32

7–22 Installing Windows NT ..........................................................................7-34

7–23 Run Maintenance Program Dialog Box ..................................................7-36

7-24 Execute Run Maintenance Program ........................................................7-37

7–25 Operating System Selections ..................................................................7-38

7–26 Primary Operating System......................................................................7-40

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