TROUBLESHOOTING 7
T
ROUBLESHOOTING
This chapter provides troubleshooting guidelines and explains some common problems you
may encounter.
Follow the procedures in
Getting Started
for connecting the Splash RPX-ii, installing Splash
RPX-ii server software, and configuring network settings. Perform these tasks in the order
in which they appear in
Getting Started
.
If you follow these procedures in the correct order and still encounter problems, see the
following sections.
Splash RPX-ii Macintosh computer
The following table lists some of the problems you may encounter with the computer on
which the Splash RPX-ii server software is installed.
If this happens Try this
The Splash RPX-ii is installed
and connected, but does not
start when the power button
is pressed.
•Properly connect the Splash RPX-ii power cables to live, grounded AC outlets.
• Consult other Macintosh documentation or contact your Apple service/support center.
The Splash RPX-ii starts with
the start-up tone, but no
image appears on
the monitor.
• Connect the monitor power cable to a live, grounded AC outlet.
• Connect both ends of the monitor cable.
•Turn on the monitor.
•Adjust the brightness and contrast settings.
• The monitor may be faulty. If a different Mac OS-compatible monitor is available, substitute it.
The Splash RPX-ii starts, but
the keyboard and/or mouse
do not work.
•Connect the keyboard and secure all cable connections. If a different Mac OS-compatible keyboard
and cable are available, substitute them if securing the connections does not resolve the problem.
• Connect the mouse to the keyboard. If a different Mac OS-compatible mouse is available,
substitute it for the mouse.
The optical drive is not
responding.
•If a disk is in the drive, wait one minute to make sure that the drive is not busy reading the disk.
•Press the Eject button on the keyboard.
•If the problem persists, navigate to Applications > Utilities > Disk Utility, select the disk icon,
and then click the Eject button near the top of the Disk Utility window.
• Check the cable connections to the drive.
