Evolis A5405 Manuale utente
User’s Guide
Printer for
Plastic Cards
Quantum User’s Guide. Part Number : A5405. Rev. 1.1
September 2003 © Evolis Card Printer
DECLARATION OF CONFORMITY
CONCERNING SAFETY AND
ELECTROMAGNETIC COMPATIBILITY
Name of the manufacturer: Evolis Card Printer
Address: 29, avenue de la Fontaine
Z.I. Angers Beaucouzé
49070 Beaucouzé
France
Material designation: Quantum printer
I, the undersigned,
Mr. Serge Olivier, Technical Manager
Declare that I have rec eived the assumption of the above material, used and instal-
led in accordance with the notice, with the essential requirements of Directives
73/23/CEE and 86/336/CEE, modified by 92/31/CEE and 93/68/CEE by the application
of the following regulations:
EN 60950 of January 1993 + A1 / A2 / A3 / A4
EN 55022 Class A of 1998
EN 55024 of 1998
EN 61000-3-2 of 1995
EN 61000-3-3 of 1995
Supplementary Information
(1) This equipment complies with a Class A digital device. In a residential environment, this equi pment may
cause harmful interferences. In this case, the user will be required to take appropriate measures.
(2) This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interferen-
ce when the equipment is operated in a commercial environment. This equipment generates, uses, and can radia-
te radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference in which case the user will be required to correct the interference at his own expense.
Beaucouzé, April 2003
Table of contents
Introduction
Chapter 1 • Setting out
1. Choice of a location 5
2. Unpacking the printer 5
3. Description of the printer and its functions 6
4. Installation of the interface and the supply cable 7
5. Installation of the ribbon 8
6. Card management 9
a) Configuration 9
b) Loading the cards 10
c) Removal of printed cards 12
d) Reject Card Boxes 12
7. Other stages of installation 13
Chapter 2 • Printing
1. Driver installation 14
2. Configuration of the printing parameters 16
3. Printing 18
Chapter 3 • Cleaning
1. Cleaning the interior of the printer 21
2. Cleaning the print head 24
3. Cleaning of the cleaning roller 25
Chapter 4 • Assistancee
1. Interpretation of the printer control panel 27
2. Printing and interpreting a test card 30
3. Printing quality problems 31
4. Resolving card jamming 33
5. Changing a print head 34
6. Customer assistance 36
Chapter 5 • Technical specifications
38
Chapter 6 • Evolis Guarantee
40
Chapter 7 • Supplies
42
Appendix A Magnetic encoding
44
Appendix B Smart Card Contact Station
47
3
Introduction
We congratulate you for choosing a Quantum printer!
The Quantum printer is the ideal solution for printing your plastic cards in areas such
as Office Services, identification, access control and all other applications required
large volume card printing …
This product is accompanied by a wide range of assistance services from the company
Evolis and its partners, specially chosen to help you effectively and professionally.
4
Chap.1
Setting
1. Choice of a location
The Quantum printer must be set up on a strong, flat surface, capable of suppor-
ting the whole weight of the printer and its loaded supports (cards and ribbon).
The printer must be accessible from all sides for installation and use.
WARNING !
The printer weighs 25 kg (55lbs) without the consumables installed. It is there-
fore wise to be helped by another person when lifting and moving it.
2. Unpacking the printer
To unpack the printer, proceed as follows :
1. Remove the upper protective foams.
2. With another person, lift the printer out of its cardboard and place it in the
selected location.
3. Remove any adhesive from the outside of the printer.
NOTE !
It is best to keep all the packing materials in case the printer has to be moved or
returned for any reason.
The following elements are provided with your Quantum printer :
■Two weights
■One supply and one supply cable
■One printer interface cable
■One user’s guide (this guide)
■A Quantum CD (Drivers & Documents)
■A cleaning kit
If any of these elements are missing from your set, please contact your Evolis reseller.
5
3. Description of the printer and its
functions
We invite you to see the different components of your printer marked on the fol-
lowing drawings, which we refer to in this manual.
AFeeders 1 & 2 Receives the card for printing
BFlip Over Module Rotate the card 180°
CReject Boxes 1 & 2 Collect the faulty cards
DOutput Hoppers 1 & 2 Collect the cards leaving the printer
EThermal print head Enables the cards to be printed.
FControl panel Indicates the activity of the printer.
GTwo cleaning rollers Remove all possible dust before the card is printed.
H. Identification label Indicates the model and serial number of the printer.
IConnection
Connector Enables the printer to be connected to its supply source.
Switch Turns on and off.
Parallel port Enables data to be received "from" and sent
"to" the computer.
USB port Enables data to be received "from" and sent "
to" the computer.
DB-9 connector Enables a coupler for chip cards to be connected
JCover lever Enables the printer cover to be opened and closed.
6
A
B
C
C
H
i
D
F
G
E
J
Printer control panel
A control panel is available on the upper top of the printer.
Four LED’s are associated with symbols indicating the current activity of the printer.
These LED’s indicate :
Push button
Cleaning signal
Lack of cards in the feeders of output hoppers full
End of ribbon
Switch on, data reception
NOTE !
Refer to section 4 of this manual for further information on the interpretation
of the messages of the control panel.
4. Installation of the interface and
supply cables
WARNING !
Make sure that the printer switch is at 0 (OFF).
7
1. Connect the interface cable supplied with your printer as shown above
2. Connect the other end of the cable to the corresponding port of your computer
3. Connect the supply cable to the supply and then connect the connector of the sup-
ply cable to the printer
4. Then connect the end of the supply cable to an earthed mains socket
5. Turn on the printer as follows :
The green LED’s from the control panel lights and the print head rises and falls,
indicating that the mechanical operation of the printer is correct.
If the green LED’s fails to light, this means that the installation has not been carried
out correctly or even that the operation of the printer is faulty. Check the installation.
IMPORTANT !
This product is turned off by disconnecting it from the mains, which
must remain accessible.
This product must be connected to an electrical installation that is correctly pro-
tected and earthed.
FI: "Laite on liitettävä suojamaadoitus koskettimilla varustettuun pistorasiaan"
NO: "Apparatet må tilkoples jordet stikkontakt"
SE: "Apparaten skall anslutas till jordat uttag"
5. Installing the ribbon
1. Open the printer cover by pressing the cover lever, then pivoting it.
8
2. Install the ribbon in the printer as indi-
cated and then close the printer cover.
IMPORTANT !
The ribbon must be correctly installed for the printer to work. Only use Evolis
ribbons. Evolis declines all responsibility if the printer or the print head is dama-
ged through the use of an unapproved ribbon.
The ribbon is set automatically when the cover is closed.
6. Card management
a. Configuration
The Quantum printer has two card feeders and two card output hoppers which
may all work independently of the others. To this effect, there are four ways to
manage the loading and reception of the cards. The different modes may be set
from the properties of the Quantum printer driver (see chapter 2 for more infor-
mation on the configuration of the printer driver).
Configuration of the feeders
• Automatic selection
The cards are taken alternately from feeder 1 then from feeder 2 until there
are none left.
When an error is detected in one of the feeders, the cards are taken automa-
tically from the other feeder.
• Alternating mode
The cards are taken alternately from feeder 1 then from feeder 2 until there
are none left.
When an error is detected in one of the feeders, the printer stops and a prin-
ter internal error is displayed on the printer control panel.
• Feeder 1
The cards are only taken from feeder 1 until it is empty.
• Feeder 2
The cards are only taken from feeder 2 until it is empty.
Configuration of the output hoppers
• Automatic selection
The cards are received alternately in hopper 1 and then hopper 2.
When an error is detected in one of the hoppers, the cards are received in the
other hopper.
• Alternating mode
The cards are received alternately in hopper 1 and then hopper 2.
When an error is detected in one of the hoppers, the printer stops and a prin-
9
ter internal error is displayed on the printer control panel.
• Output Hopper 1
Hopper 1 receives the cards from the feeder pre-defined in the feeder confi-
guration in the driver.
• Output Hopper 2
Hopper 2 receives the cards from the feeder pre-defined in the feeder configura-
tion in the driver.
b. Loading the cards
The Quantum printer has two
feeders that can contain a maximum
500 cards each (0.76 mm – 30 mil.).
A label placed inside each feeder
enables them to be identified :
Feeder 1 and Feeder 2.
NOTE !
The configuration of the feeders may be set from the properties of
the printing driver. See point 2 of chapter 2 of this manual for further
information on their use.
1. Open the door of the feeder as
indicated and insert 500 cards
max. (0.76 mm – 30 thou.).
Note the position of the
pre-printed cards.
10
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