10 PCI Modem Installation Guide
computer communicates internally with the faxmodem.
2Click the Diagnostics tab. Highlight the port next to the
entry for your new faxmodem and click More info or
Query Modem.
Note the Port and Interrupt entries under Port Informa-
tion and write the information in the Reference Informa-
tion table on page 35.
This step tests the modem by querying it with AT com-
mands. A list of responses means that your new modem
is properly connected.
IMPORTANT: If you already have a modem installed in your com-
puter, you’ll need to redirect your application software so that it rec-
ognizes your new modem. Please turn to page 16 for instructions.
Otherwise, continue with Installing the Communications Software
below.
Tip: If you determine that your faxmodem is not working, first try
turning off your computer and restarting it. Sometimes this
will help Windows identify and activate the correct drivers. If
restarting your computer doesn’t work, please consult the
Troubleshooting section on page 16.
Installing the Communications Software
The modem’s CD describes the communications software package
and online service included with your modem and provides easy
point-and-click installation. If necessary, consult the CD’s online help.
Please run the modem’s CD now. You should not install the drivers
again, but you should install any application software you like.
If you have a V.92 modem, after you’ve installed the CD software,
you should read the Important Information for Owners of V.92
Modems section of this manual on page 11. If you don’t have a V.92
modem, you’re done! Enjoy your modem.
