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1

Review the Sales Order

Customer sales order information is available through the Support

Connect system and through the WWOMS (World-Wide Order

Management System). Carefully review the sales order information to

assess:

• the number of integrated systems ordered

• the number of peripheral cabinets ordered

• the number and type of PDUs

• special configuration requirements

•deliverydates

2

3

Plan the Site Visit

After a careful review of the sales order, a Hewlett-Packard Site

Preparation Specialist will make arrangements for a preliminary on-site

meeting. The purpose of this meeting will be to discuss the site planning

and preparation needs including electrical, mechanical, and physical

system requirements.

Ideally, this meeting should be scheduled at least 60 days prior to the

solution delivery date for the equipment (see Develop the Schedule). If

that is not feasible, it should be planned for the earliest possible date.

Key contact information for both the Hewlett-Packard Site Preparation

Specialist and the customer should be recorded and kept for reference:

The Hewlett-Packard Site Preparation Specialist and the customer

contact should discuss and agree as to any other participants included in

Table 1

Customer information

Name: Phone No:

Street: City

or

Town:

State or Province: Country

Zip or postal code:

Primary customer contact: Phone No.:

Secondary customer contact: Phone No.:

Traffic coordinator: Phone No.:

Hewlett-Packard information

Sales representative Order No:

Representative making survey Date:

Scheduled delivery date

4

the Site Planning Team (see Review Customer Responsibilities).

5

Visit the Site

During the preliminary site visit, it is important that the

Hewlett-Packard Site Preparation Specialist and the customer

representative accomplish the following major tasks:

6

7

Verify system complicity with regulatory

standards

The following checklist should be filled out during the preliminary site

visit to ensure regulatory standards are met and that any site

deficiencies are identified:

Table 2

Computer room

No. Area or condition Yes No

1. Is there a copy of the completed floor plan?

2. Is there adequate space for maintenance needs?

3. Is access to the site or computer room restricted?

4. Is the computer room structurally complete?

5. Is a raised floor installed?

6. Is the raised floor adequate for equipment loading?

7. Are there channels or cutouts for cable routing?

8. Is there a remote console telephone line available with an RJ11

jack?

9. Are telephone lines for remote support available?

10. Are customer supplied peripheral cables available?

12. Is a lift tool available if required?

Power and lighting

No. Area or condition Yes No

13. Are lighting levels adequate for maintenance?

14. Are there ac outlets available for servicing needs?

8

15. Does the input voltage correspond to equipment specifications?

16 Does the input frequency correspond to equipment

specifications?

17. Are lightning arrestors installed?

18. Is power conditioning equipment installed?

No. Area or condition Yes No

19. Is there a dedicated branch circuit for equipment?

20. Is the dedicated branch circuit less than 250 feet (72.5 meters)?

21. Are the input circuit breakers adequate for equipment loads?

Safety

No. Area or condition Yes No

22. Is there an emergency power shut-off switch?

23. Is there a telephone available for emergency purposes?

24. Is there a fire protection system in the computer room?

25. Is antistatic flooring installed?

26. Are there any equipment servicing hazards?

27. Are the proper tools and installation equipment available?

Cooling

No. Area or condition Yes No

28. Can cooling be maintained between 54°and 86°F

(20°and 30°C)?

29. Can temperature changes be held to less than 10°C per hour?

30. Can humidity level be maintained between 40% and 60%?

31. Are air conditioning filters installed?

Table 2

9

Storage

No. Area or condition Yes No

32. Are cabinets available for tape and disc media?

33. Is shelving available for documentation?

Training

No. Area or condition Yes No

33. Are personnel enrolled in the System Administrator’s Course?

34. Is on-site training needed?

Table 2

10