KVH Industries TracNet 3.0 Manuale utente
Satellite Broadband
KVH®TracNet™3.0
user’s guide
TracNet 3.0
54-0272 & 54-0272-01 Addendum to Rev. A
TracNet™3.0 Manual
Addendum
(ECO # 7504)
The following information applies to Revision A of the
TracNet 3.0 Installation Manual (KVH Part Number 54-0272) and
TracNet 3.0 User’s Guide (KVH Part Number 54-0272-01).
Server Front Panel Redesign
The front panel of the TracNet server has been redesigned to
modernize its appearance. This change does not affect the
functionality of the server in any way. The power button and
hard drive activity light function as before, and no changes were
made to the rear panel connections.
The figure below shows the new front panel of the TracNet
server.
Figure 1
New Server Front Panel
1
Hard Drive Activity Light
(Entire bar illuminates blue)
Power Button
(Illuminates blue)
Welcome to TracNet 3.0
User’s Guide
This manual provides detailed instructions on the proper
operation and troubleshooting of the KVH TracNet 3.0 system.
For installation and configuration instructions, refer to the
Installation Manual.
Please direct questions, comments, or suggestions to:
KVH Industries, Inc. KVH Europe A/S
50 Enterprise Center Kokkedal Industripark 2B
Middletown, RI 02842-5279 USA 2980 Kokkedal, Denmark
Tel: +1 401 847-3327 Tel: +45 45 160 180
Fax: +1 401 849-0045 Fax: +45 45 160 181
Internet: www.kvh.com Internet: www.kvh.com
If you have any comments regarding this manual, please e-mail
KVH Part # 54-0272-01 Rev. A
© 2005, KVH Industries, Inc., All rights reserved.
TracNet Server Serial Number
This serial number will be required
for all troubleshooting or service
calls made regarding this product.
TracNet 3.0
Broadband Satellite
This system is configured for the
following broadband satellite:
HOTBIRDWB
THOR
TracNet™ is a trademark of KVH Industries, Inc.
TracVision®, Tracphone®, and KVH®are registered trademarks
of KVH Industries, Inc.
DVB®(Digital Video Broadcasting) is a registered trademark of the DVB Project.
Linksys®is a registered trademark of Linksys.
54-0272-01 i
Table of Contents
Table of Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
1.1 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
1.2 System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
1.3 How the System Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
1.4 How to Use this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
1.5 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
2 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
2.1 Receiving Satellite Downloads . . . . . . . . . . . . . . . . . . . . . . . .11
2.2 Turning On the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
2.3 Using the TracNet Interface . . . . . . . . . . . . . . . . . . . . . . . . . .13
2.4 Checking System Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
2.5 Connecting to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . .16
2.6 Surfing the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
2.7 Sending/Receiving E-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
2.8 Disconnecting from the Internet . . . . . . . . . . . . . . . . . . . . . . .20
2.9 Switching Between Satellites . . . . . . . . . . . . . . . . . . . . . . . . .23
2.10 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
2.11 Restarting/Shutting Down the TracNet Server . . . . . . . . . . . .25
2.12 Using Velocity™Acceleration . . . . . . . . . . . . . . . . . . . . . . . . . .26
3 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
3.1 Troubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
3.2 Causes and Remedies for Common
Operational Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
3.3 Enabling Remote Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . .48
3.4 Accessing Server Diagnostics via the Console Port . . . . . . .49
3.5 Upgrading the TracNet Software . . . . . . . . . . . . . . . . . . . . . . .52
3.6 Server Recovery Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
54-0272-01
ii
TracNet 3.0 User’s Guide
Appendices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
A Advanced Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
B Broadband Coverage Maps . . . . . . . . . . . . . . . . . . . . . . . . . .63
Introduction
54-0272-01 1
1 – Introduction
This section provides a basic overview of the TracNet system. It
explains how the TracNet system works and describes the function of
each component.
Contents
1.1 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
1.2 System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
1.3 How the System Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
1.4 How to Use this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
1.5 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Introduction
54-0272-01 3
1.1 System Overview
With the TracNet 3.0 server interfaced with your onboard
computer network (LAN), DVB®-compatible TracVision®antenna,
and your Tracphone®Fleet antenna and/or GPRS modem, you
will enjoy two-way Internet access on your vessel, allowing you
to easily surf the web and communicate via e-mail and instant
messaging, even while on the move!
The diagram below shows a typical TracNet 3.0 system
configuration. For detailed wiring information, refer to the
TracNet 3.0 Installation Manual.
Figure 1-1
Basic TracNet System Diagram
IRD TV
PCs
TracVision Antenna
TracNet Server
Purchased Separately
Switch
Switchplate,
ADCU, or MCU
BDU
Tracphone Antenna
GPRS Modem
54-0272-01
4
TracNet 3.0 User’s Guide
1.2 System Components
A typical TracNet 3.0 system includes the following components:
TracNet Server (Supplied)
The server is a powerful computer at the heart of the TracNet
system. Like a router used with a cable modem or digital
subscriber line (DSL) at home, the TracNet server is a network
router that links your computers to an Internet service. The
server also includes a DVB modem and all required software for
enabling the service.
TracVision Antenna (Sold Separately)
The TracVision antenna system provides the downlink path for
receiving high-speed Internet data via the broadband satellite. It
also receives satellite TV signals and maintains a lock on the
satellite while the vessel is docked or underway.
Tracphone F33, F55, or F77 (Sold Separately)
The Tracphone Fleet antenna system provides a return link to the
Internet service provider (ISP) via Inmarsat’s Fleet Mobile Packet
Data Service (MPDS). The system also provides comprehensive
voice, fax, and data communications.
GPRS Modem (Sold Separately)
The GPRS modem allows you to use the cost-effective terrestrial
GSM mobile telephone networks for the TracNet return link
when you are berthed in a marina or cruising in waters within
the GSM coverage area.
Switch (Supplied)
When connected to the server, the five-port switch (manufactured
by Linksys®) provides wired Ethernet access to your local
network. Up to four computers, each having a 10/100BaseT
Ethernet LAN port, can link to the system via RJ45 cables
(network interface cards not supplied).
1.3 How the System Works
The TracNet 3.0 system offers two different methods of receiving
Internet data: broadband service and narrowband service.
Broadband Service
• Internet data received by: TracVision antenna
• TracVision antenna tracks: Broadband satellite
How Broadband Service Works:
1. When you visit a web site, download a file, or e-mail a
message, the TracNet server relays your request to the
satellite broadband network operations center using
the Tracphone MPDS or the GPRS modem connection.
2. The requested web page or file is retrieved from the
Internet and is broadcast via the broadband satellite.
3. Your TracVision antenna receives this satellite
downlink and delivers the web page or file to the
TracNet server, which then relays the data to your
networked computer.
Figure 1-2
How Broadband Service Works
Note that while you are using the broadband service, the
TracVision antenna is tracking the broadband satellite. Therefore,
unless the broadband satellite is also the satellite you use to
receive television signals, you will not be able to watch TV while
you’re online using the broadband service.
Introduction
54-0272-01 5
Maps showing the coverage areas
of the broadband satellites can be
found in
Appendix B on page 63
.
TracVision
Antenna
Broadband Satellite
Internet
TracNet Server Satellite TV SystemNetworked Computer
Only if broadband satellite
is the same satellite
used to watch TV.
GPRS Modem or
Tracphone Antenna
Indice
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