Nortel Meridian 1 PC Console Interface Unit Manuale operativo

Printed in the United States of America

Northern Telecom reserves the right to make changes in equipment, design, or components as progress in

engineering or manufacturing may warrant.

Meridian 1 and SL-1 are trademarks of Northern Telecom. UNIX is a trademark of AT&T. Motorola is a

trademark of the Motorola Corporation. MVME products are trademarked by the Motorola Corporation.

LaserJet is a trademark of Hewlett-Packard. Reflection is a trademark of Walker Richer & Quinn.

Meridian 1

Application Module and

Intelligent Peripheral Equipment Module

Diagnostic and Maintenance Guide

Publication number: 553-3211-510

Product release: Meridian Link Release 5C/CCR Release 3C

Document status: Standard 1.0

Date: October 1998

553-3211-510 Standard 1.0 October 1998

iii

Meridian Link Release 5C/CCR Release 3C Diagnostic and Maintenance Guide

Publication history

October 1998

Standard 1.0

iv Publication history

553-3211-510 Standard 1.0 October 1998

Meridian Link Release 5C/CCR Release 3C Diagnostic and Maintenance Guide

Contents

About this guide xi

References xi

Chapter 1: Overview 1

Application Module and IPE Module 1

Customer Controlled Routing 2

Meridian Link 2

Meridian 1 utilities 2

Application Module hardware components 4

IPE Module hardware components 11

SMM167 11

IPE Module faceplate 11

Tape drive 13

Disk drive 13

I/O connectors 13

Application Module and IPE Module utilities 14

Logging in 14

The ccrusr function 15

The maint function 15

The mlusr function 15

The trmcnfg function 16

Advanced maintenance 16

vi Contents

553-3211-510 Standard 1.0 October 1998

Chapter 2: Application Module commands 17

adminÑenter a link-related session 20

applconfigÑdisplay/modify application configuration 20

applexitÑexit software applications 21

applstartÑstart software applications 21

backconfigÑschedule unattended backup 22

backdataÑback up data files 27

backfilesÑback up selected data files 31

bootconfigÑdisplay and modify boot configuration 34

ccrexitÑshut down the CCR application 35

ccrmidnightÑrun midnight routines on system 36

ccrstartÑstart up the CCR application 37

ccrtrafficÑmaintain script statistics 37

ccrusrÑenter a CCR user session 43

chgpasswdÑchange user passwords 44

conshareÑMeridian 1 console session 45

diskuseÑdisplay disk usage statistics 47

editvoiceÑcreate/edit voice prompts 47

exitÑlog out 48

filedeleteÑdelete a file 49

fileverifÑverify system files 50

helpÑlist all commands 51

installÑload software tape onto the hard disk 52

lanconfigÑchange the system's ethernet configuration 55

langconfigÑconfigue CCR logon screen languages 58

mlexit 59

mlstart 59

mlusrÑenter a link-related user session 59

portconfigÑconfigure terminals and printers 60

powerdownÑsafely power down or reboot the module 62

printconfigÑconfigure printers 66

quitÑlog out 70

resetmodemÑreset the modem on the Application

Module 70

restartÑstop and start the link processes 71

rootpasswdÑchange the root password 72

rstdataÑrestore data from backup tape 73

rstfilesÑrestore a set of files 76

scriptinfoÑdisplay a summary of script information 77

Contents vii

Meridian Link Release 5C/CCR Release 3C Diagnostic and Maintenance Guide

showidÑdisplay Meridian 1 information 78

startNSEÑactivate Ethernet LAN support 79

stopNSEÑde-activate Ethernet LAN support 79

tapeinfoÑdisplay information on a system tape 80

versionÑdisplay Application Module or IPE Module

software version 81

viewÑdisplay SysLog and link-related files 84

viewlogÑdisplay SysLog file 86

Chapter 3: Link maintenance commands 87

Using link maintenance commands 88

Command format 88

Link control commands 93

enable link 93

disable link 93

Link status commands 94

status link 94

get links 94

Link configuration commands 96

display linkctl 96

change linkctl 97

read linkctl 100

save linkctl 101

display link 102

change link 104

save link 114

read link 115

Link statistics command 116

Meridian Link messages 119

Message types 119

Message names 119

Specifying message types in commands 119

Association services commands 120

get associations 120

get directory numbers 121

get resource 122

message statistics 123

filter commands 126

record commands 129

viii Contents

553-3211-510 Standard 1.0 October 1998

monitor commands 133

traffic commands 137

Link tracing commands 141

trace link 141

trace main 141

untrace link 142

untrace main 142

Link testing commands 145

continuity test 145

loopback test 146

File viewing commands 150

viewlog 151

Miscellaneous commands 152

exit 152

quit 152

help 152

version 155

Chapter 4: Diagnosing faults 157

Quick reference fault isolation 157

Diagnostic procedure 1: Power fault suspected 158

Diagnostic procedure 2: Power fault suspected 164

Diagnostic procedures 3 and 4: Card fault suspected 167

Reseating a card 169

Advanced diagnostic tests 169

Diagnostic procedure 4: Card fault suspected 176

Diagnostic procedure 5: System console fault suspected 178

Diagnostic procedure 6: System start-up problem 184

Diagnostic procedure 7: Dial-up problem 187

Diagnostic procedure 8: Application terminal problem 190

Diagnostic procedure 9: Printer faults 200

Disk/tape drive unit faults 206

Difficulty logging in as ccrusr 207

Difficulty logging in as maint 208

Difficulty logging in as mlusr 209

Link failure 210

AML (Link 0) will not establish 210

Contents ix

Meridian Link Release 5C/CCR Release 3C Diagnostic and Maintenance Guide

X.25 host computer link (Link 1) will not establish 217

TCP/IP host computer link (Link 1) will not establish 225

Meridian Mail Link (Link 2) will not establish 226

Meridian Link application malfunction 227

Application registration fails 227

Meridian Link call processing functions fail 230

Meridian Link-based applications do not receive expected

messages 233

Chapter 5: Application Module and 237

Messages that appear on the system console 238

System and UNIX messages 238

Application messages 239

maint messages 243

Other messages that appear on the system console 260

Messages that appear in the SysLog file 266

System and UNIX messages 266

Application messages 267

maint messages 280

Bad-event messages 286

Other messages reported in the SysLog file 287

Chapter 6: Link error messages 291

Link maintenance commands fail 291

mlusr error messages 293

Diagnostic tools error messages 298

Stale association 300

Removing a stale mlusr association 300

Chapter 7: CCR log file messages 303

Chapter 8: Recovery/replacement procedures 365

Powerdown and restart procedures 366

Procedure 1: Software powerdown 366

Procedure 2: SBC restart 368

Procedure 3: Hardware powerdown 370

Procedure 4: Power up the Application Module or IPE

Module 370

xContents

553-3211-510 Standard 1.0 October 1998

Hardware replacement procedures 371

Procedure 5: Replace the Application Module power

supply 371

Procedure 6: Replace the Application Module disk/tape

unit 371

Procedure 7: Replace the Application Module

MVME147/167 SBC card 372

Procedure 8: Configure the Application Module MVME147

SBC card 373

Procedure 9: Configure the Application Module MVME167

SBC card or the IPE Module 378

Procedure 10: Replace the Application Module 382

Procedure 11: Replace the MVME332XT or

MVME332XTS ACC card 383

Procedure 12: Replace the NT6D51 transition card 384

Procedure 13: Remove the Application Module 385

Procedure 14: Replace the Application Module 386

Procedure 15: Remove the IPE Module 387

Procedure 16: Replace the IPE Module 387

Procedure 17: Replace the Application Module MVME712

transition card 388

Procedure 18: Replace or reconfigure the Application

Module MVME705B transition card 392

Software reinstallationÑinitializing the system from tape 394

Procedure 19: Load the operating system tape on an

Application Module with an MVME147 card 395

Procedure 20: Load the operating system tape on an IPE

Module or an Application Module with an MVME167

card 412

Procedure 21: Reboot and go through setup 431

Procedure 22: Load the application software from tape 441

Procedure 23: Back up configuration files and data files 454

Procedure 24: Restore configuration files and data files

from the backup tape 456

Procedure 25: Enable or disable Ethernet LAN support 460

List of terms 469

Index 475

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