Nortel 1000 Con?guration guide Manuale del proprietario

Nortel Communication Server 1000

Features and Services

Fundamentals — Book 2 of

6 (C)

NN43001-106

Document status: Standard

Document version: 02.04

Document date: 9 May 2008

Sourced in Canada

LEGAL NOTICE

While the information in this document is believed to be accurate and reliable, except as otherwise expressly agreed

to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY

KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are subject

to change without notice

Nortel, the Nortel Logo, the Globemark, SL-1, Meridian 1, and Succession are trademarks of Nortel Networks.

All other trademarks are the property of their respective owners.

Revision History

May 2008

Standard 01.06. This document is up-issued to update the current behavior

of CLID with HOLD/RETRIEVE functionality for ISDN interfaces (CR

Q01809278-01).

Standard 01.05. This document is up-issued to add information on

CDP/UDP Calls to the Call Forward to Trunk Restriction chapter in Book 2.

July 2007

Standard 01.04. This document is up-issued to revise the 500 Telephone

Features and Bandwidth Management Support for Network Wide Virtual

Ofﬁce chapters in Book 1 and revise the Conference Warning Tone

Enhancement chapter in Book 2.

June 2007

Standard 01.03. This document is up-issued to revise the Software

Licenses chapter in Book 6.

June 2007

Standard 01.02. This document is up-issued to revise the Network Music

feature implementation in Book 5.

May 2007

Standard 01.01. This document is up-issued to support Communication

Server 1000 Release 5.0. This document is renamed Features and

Services Fundamentals (NN43001-106) and contains information previously

contained in the following legacy documents, now retired:

•Features and Services: Book 1 of 3 (A to C) (553-3001-306B1)

•Features and Services: Book 2 of 3 (D to M) (553-3001-306B2)

•Features and Services: Book 3 of 3 (N to Z) (553-3001-306B3)

Nortel Communication Server 1000

Features and Services Fundamentals — Book 2 of 6 (C)

NN43001-106 02.04 Standard

Release 5.5 9 May 2008

4Revision History

This document also includes the following updates:

•Corrections to Trunk Route Optimization - Before Answer on page 534

(Book 5) and to Trunk Route Optimization - Before Answer on page 540

(Book 5) to address CR Q01527854.

•Updated the description of EXTT prompt in LD 15 on page 338 (Book 6)

to address CR Q01272661.

July 2006

Standard 17.00. This document is up-issued to reﬂect the following changes:

•Addition of M3900 Full Icon Support feature on pages 797 to 800 (Book

2).

•Addition of M3900 Set-to-Set Messaging feature on pages 801 to 806

(Book 2).

•Addition of M3900 series digital telephone feature reference on pages

341, 342 of the Personal Directory chapter (Book 3).

April 2006

Standard 16.00. This document is up-issued to reﬂect the following

changes:

•Addition of keycode commands for CP PIV on pages 595 to 610 (Book

2).

•Addition of IPMG on CS1000E to the following: operating parameters on

page 364 (Book 3); and LD 97 on page 379 (Book 3).

•Additions to the following: Call Redirection by Day on page 848 (Book1);

the CRDAY prompt on page 852 (Book 1); and Call Redirection by Time

of Day on page 858 (Book 1).

•Addition of Flexible Feature Codes to list on pages 371 to 376 of Flexible

Feature Codes chapter (Book 2).

•Correction to Message Intercept for Set Status Lockout on pages

982-983 (Book 2).

•Correction to SECA001 alarm message on page 402 (Book 1).

January 2006

Standard 15.00. This document is up-issued to reﬂect the following changes

in content:

•Addition of Converged Ofﬁce feature on page 1247 (Book 1); changes

to interactions with Call Forward All Calls on pages 647, 648, 721, 725

(Book 1), and 521 (Book 2).

•Addition of IP Phones to supported sets referenced in Selectable

Conferee Display and Disconnect on pages 667 to 700 (Book 3).

Nortel Communication Server 1000

Features and Services Fundamentals — Book 2 of 6 (C)

NN43001-106 02.04 Standard

Release 5.5 9 May 2008

Revision History 5

August 2005

Standard 14.00. This document is up-issued to support Communication

Server 1000 Release 4.5.

September 2004

Standard 13.00. This document is up-issued for Communication Server

1000 Release 4.0.

October 2003

Standard 12.00. This document is issued to support Succession 3.0.

November 2002

Standard 11.00. This document is up-issued to support Meridian 1 Release

25.40 and Succession Communication Server for Enterprise (CSE) 1000,

Release 2.0. This is book 1 of a 3 book set.

January 2002

Standard 10.00. Up-issued to include content for Meridian 1 Release 25.40

and Succession Communication Server for Enterprise 1000, Release 1.1.

April 2000

Standard 9.00. This is a global document and is up-issued for Release

25.0x. Document changes include removal of: redundant content;

references to equipment types except Options 11C, 51C, 61C, and 81C; and

references to previous software releases.

June 1999

Issue 8.00 released as Standard for Generic Release 24.2x.

October 1997

Issue 7.00. This is the Release 23.0x standard version of this document.

Certain application-speciﬁc features have been removed from this document

and have been placed in their appropriate Nortel Networks technical

publications (technical documents). Automatic Call Distribution features can

be found in Automatic Call Distribution Feature description 553-2671-110;

Call Detail Recording features can be found in Call Detail Recording

Description and formats 553-2631-100; Primary Rate Interface features can

be found in International ISDN PRI Feature description and administration

553-2901-301; R2MFC and MFC features can be found in Multifrequency

Compelled Signaling 553-2861-100; and DPNSS1 features can be found in

DPNSS1 Features and Services 553-3921-300.

August 1996

Issue 6.00. This is the Release 22.0x standard version of this document.

The features Automatic Number Identiﬁcation, Automatic Trunk

Maintenance, Multi Tenant Service, Radio Paging and X08/11 Gateway

have been incorporated into this document. Accordingly, the following

Nortel Communication Server 1000

Features and Services Fundamentals — Book 2 of 6 (C)

NN43001-106 02.04 Standard

Release 5.5 9 May 2008

6Revision History

Nortel Networks technical publications have been retired to reﬂect this

change: 553-2611-200, 553-2751-104, 553-2831-100, 553-2721-111 and

553-2941-100.

December 1995

Issue 5.00. This is the Release 21.1x standard version of this document.

July 1995

Issue 4.00. This is the Release 21 standard version of this document.

October 1994

Issue 2.0. This is the Release 20.1x soak version of the document.

July 1994

Issue 1.0. This is the Release 20.0x standard version of this document.

Nortel Communication Server 1000

Features and Services Fundamentals — Book 2 of 6 (C)

NN43001-106 02.04 Standard

Release 5.5 9 May 2008

Contents

New in this release 45

Other 45

Revision History 45

How to get help 49

Getting help from the Nortel web site 49

Getting help over the telephone from a Nortel Solutions Center 49

Getting help from a specialist by using an Express Routing Code 49

Getting help through a Nortel distributor or reseller 50

Features and Software options 51

Call Forward All Calls 89

Contents 89

Feature description 89

Operating parameters 90

Feature interactions 91

Advice of Charge for EuroISDN 91

Attendant Alternative Answering 91

Attendant Blocking of Directory Number 91

Attendant Break-In 91

Attendant Break-In to Inquiry Calls 91

Attendant Busy Verify 91

Attendant Overﬂow Position 92

Call Detail Recording on Redirected Incoming Calls 92

Call Forward and Busy Status 92

Call Forward by Call Type 92

Call Forward Destination Deactivation 92

Call Forward External Deny 92

Call Forward/Hunt Override Via Flexible Feature Code 92

Call Forward, Internal Calls 93

Call Forward No Answer 93

Call Forward No Answer, Second Level 93

Call Forward Save on SYSLOAD 93

Call Page Network Wide 93

Call Redirection by Time of Day 93

Nortel Communication Server 1000

Features and Services Fundamentals — Book 2 of 6 (C)

NN43001-106 02.04 Standard

Release 5.5 9 May 2008

8Contents

Calling Party Name Display Denied 94

Calling Party Privacy 94

Call Forward Busy

Call Waiting

Call Waiting Redirection

Camp-On

Camp-On, Station 94

China - Attendant Monitor 94

China - Flexible Feature Codes - Customer Call Forward 94

Enhanced Flexible Feature Codes - Customer Call Forward 94

China - Flexible Feature Codes - Outgoing Call Barring 95

Enhanced Flexible Feature - Outgoing Call Barring 95

China - Toll Call Loss Plan 95

Conference 95

Display of Calling Party Denied 95

Do Not Disturb 96

DPNSS1 Diversion 96

Electronic Lock Network Wide/Electronic Lock on Private Lines 96

Flexible Feature Code Boss Secretarial Filtering 96

Flexible Feature Codes 96

Flexible Voice/Data Terminal Number 97

Group Call 97

Group Hunt 97

Hunting 97

ICP Network Screen Activation, Flexible DN, Meridian Mail Interactions 97

Idle Extension Notiﬁcation 97

Incoming Call Indicator Enhancement 98

ISDN QSIG Call Completion 98

ISDN QSIG Name Display 98

Make Set Busy 98

Message Registration 98

Multi-Party Operations 98

Multiple Appearance Directory Number Redirection Prime 98

Network Intercom (Hot Type D and Hot Type 1 Enhancements) 99

Network Individual Do Not Disturb 99

Night Service Enhancements 99

Paging 99

Periodic Pulse Metering 99

Phantom Terminal Numbers (TNs) 99

Recorded Announcement for Calls Diverted to External Trunks 99

Recovery on Misoperation of Attendant Console 99

Ring Again on No Answer 99

Special preﬁx SPRE access codes 100

Total Redirection Count 100

Nortel Communication Server 1000

Features and Services Fundamentals — Book 2 of 6 (C)

NN43001-106 02.04 Standard

Release 5.5 9 May 2008

Contents 9

Trunk Access Codes 100

User Selectable Call Redirection 100

Feature packaging 100

Feature implementation 100

Task summary list 100

Feature operation 103

Call Forward and Busy Status 105

Contents 105

Feature description 105

Busy Status 106

Call Forward Status 106

Operating parameters 106

Feature interactions 107

Attendant and Network-Wide Remote Call Forward 107

Attendant Blocking of Directory Number 107

Autodial 107

Call Forward All Calls 107

Call Forward/Hunt Override Via Flexible Feature Code 107

Call Forward, Remote (Attendant and Network-Wide) 107

Calling Party Privacy 107

Flexible Feature Code Boss Secretarial Filtering 108

Network Intercom 108

Phantom Terminal Numbers (TNs) 108

Feature packaging 108

Feature implementation 108

Task summary list 108

Feature operation 110

Call Forward Status 110

BFS lamp or LCD states 110

Call Forward Busy 113

Contents 113

Feature description 113

Operating parameters 113

Feature interactions 113

Attendant Alternative Answering 113

Attendant Busy Verify 113

Call Detail Recording on Redirected Incoming Calls 114

Call Forward All Calls 114

Calling Party Privacy 114

Call Waiting for Meridian 1 proprietary telephones 114

Call Waiting for analog (500/2500 type) telephones 114

Camp-On, Station 114

China - Attendant Monitor 114

Nortel Communication Server 1000

Features and Services Fundamentals — Book 2 of 6 (C)

NN43001-106 02.04 Standard

Release 5.5 9 May 2008

10 Contents

China - Toll Call Loss Plan 115

Departmental Listed Directory Number 115

Dial Access to Group Calls 115

Call Forward Busy 115

Dial Access to Group Calls

Group Call 115

Flexible Feature Code Boss Secretarial Filtering 115

Flexible Voice/Data Terminal Number 115

Group Hunt 115

Hot Line 115

Hunting 116

ICP Network Screen Activation, Flexible DN, Meridian Mail Interactions 116

Incoming Call Indicator Enhancement 116

Lockout, DID Second Degree Busy, and MFE Signaling Treatments 116

Network Intercom 116

Night Service 116

Recorded Announcement for Call Diverted to External Trunks 116

Recovery on Misoperation of Attendant Console 116

Total Redirection Count 116

Trunk Barring 117

Feature packaging 117

Feature implementation 117

Task summary list 117

Feature operation 118

Call Forward by Call Type 119

Contents 119

Feature description 119

Operating parameters 120

Feature interactions 121

Attendant 121

Attendant Alternative Answering 121

Attendant Break-In to Inquiry Calls 121

Automatic Timed Recall 121

Call Forward All Calls 121

Call Forward No Answer 121

Call Forward No Answer, Second Level 122

Call Forward Save on SYSLOAD 122

Call Forward, Break-In and Hunt Internal/External Network Wide 122

Call Redirection by Time of Day 122

Calling Party Name Display Denied 122

Calling Party Privacy 122

Call Transfer

Network Call Transfer 123

Nortel Communication Server 1000

Features and Services Fundamentals — Book 2 of 6 (C)

NN43001-106 02.04 Standard

Release 5.5 9 May 2008

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