Qlogic 3000 Series Manuale utente

59060-07 D

Reference Guide

Fibre Channel Event Message

QLogic 3000/5000/9000 Series Fibre Channel Switch

QLogic Intelligent Pass-thru Module for IBM BladeCenter

QLogic 20-Port SAN Switch Module for IBM BladeCenter

QLogic Virtual Fabric Extension Module for IBM BladeCenter

Firmware Version 7.x, 8.x, 9.x

ii 59060-07 D

Reference Guide Fibre Channel Event Message

QLogic 3000/5000/9000 Series Fibre Channel Switch

Information furnished in this manual is believed to be accurate and reliable. However, QLogic Corporation assumes no

responsibility for its use, nor for any infringements of patents or other rights of third parties which may result from its

use. QLogic Corporation reserves the right to change product specifications at any time without notice. Applications

described in this document for any of these products are for illustrative purposes only. QLogic Corporation makes no

representation nor warranty that such applications are suitable for the specified use without further testing or

modification. QLogic Corporation assumes no responsibility for any errors that may appear in this document.

Document Revision History

Revision A, August 2008

Revision B, October 2008

Revision C, October 2009

Revision D, November 2011

Firmware version 7.x, 8.x, 9.x

Changes Pages Affected

Updated to support firmware version 8.0 2-32, 2-34, 2-69, 2-75, 2-76

Updated document format and branding Throughout

59060-07 D iii

Table of Contents

Preface

Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Related Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Documentation Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Contact Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Knowledge Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

1 Events and Event Logging

Understanding Severity Levels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Displaying Events using the Event Browser. . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Displaying the Events Using the Command Line Interface . . . . . . . . . . . . . 1-2

Configuring the Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Archiving and Downloading the Event Log. . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Configuring Port Alarm Thresholds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

2 Event Messages

Fault Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Alarm Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Critical Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-53

Warning Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-67

Informative Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-72

iv 59060-07 D

Reference Guide Fibre Channel Event Message

QLogic 3000/5000/9000 Series Fibre Channel Switch

59060-07 D v

Preface

This manual describes the alarm messages for QLogic Fibre Channel switches.

This manual is organized as follows:

This preface describes the intended audience, related materials, and

technical support.

Section 1 describes event logging concepts, including definitions of severity

levels, how to configure the event log, how to display the event log, and how

to download the event log from the switch.

Section 2 describes the message format and lists the messages.

Intended Audience

This manual is for Storage Area Network (SAN) administrators to provide a

reference for switch alarm messages, their meanings, and follow up actions.

Related Materials

The Fibre Channel Standards are available from:

Global Engineering Documents

15 Inverness Way East

Englewood, CO 80112-5776

Phone: (800) 854-7179 or (303) 397-7956

Fax: (303) 397-2740

Documentation Conventions

This guide uses the following documentation conventions:

NOTE: provides additional information.

CAUTION! indicates the presence of a hazard that has the potential of

causing damage to data or equipment.

WARNING!! indicates the presence of a hazard that has the potential of

causing personal injury.

Preface

Documentation Conventions

vi 59060-07 D

Text in blue font indicates a hyperlink (jump) to a figure, table, or section in

this guide, and links to Web sites are shown in underlined blue. For

example:

Table 9-2 lists problems related to the user interface and remote agent.

See “Installation Checklist” on page 3-6.

For more information, visit www.qlogic.com.

Text in bold font indicates user interface elements such as a menu items,

buttons, check boxes, or column headings. For example:

Click the Start button, point to Programs, point to Accessories, and

then click Command Prompt.

Under Notification Options, select the Warning Alarms check box.

Text in Courier font indicates a file name, directory path, or command line

text. For example:

To return to the root directory from anywhere in the file structure:

Type cd /root and press ENTER.

Enter the following command: sh ./install.bin

Key names and key strokes are indicated with UPPERCASE:

Press CTRL+P.

Press the UP ARROW key.

Text in italics indicates terms, emphasis, variables, or document titles. For

example:

For a complete listing of license agreements, refer to the QLogic

Software End User License Agreement.

What are shortcut keys?

To enter the date type mm/dd/yyyy (where mm is the month, dd is the

day, and yyyy is the year).

Topic titles between quotation marks identify related topics either within this

manual or in the online help, which is also referred to as the help system

throughout this document.

Preface

Technical Support

59060-07 D vii

Technical Support

Customers should contact their authorized maintenance provider for technical

support of their QLogic products. QLogic-direct customers may contact QLogic

Technical Support; others will be redirected to their authorized maintenance

provider. Visit the QLogic support Web site listed in Contact Information for the

latest firmware and software updates.

For details about available service plans, or for information about renewing and

extending your service, visit the Service Program web page at

http://www.qlogic.com/services.

Training QLogic offers training for technical professionals for all iSCSI, InfiniBand, and

Fibre Channel products. From the main QLogic web page at www.qlogic.com,

click the Support tab at the top, and then click Training and Certification on the

left. The QLogic Global Training portal offers online courses, certification exams,

and scheduling of in-person training.

Technical Certification courses include installation, maintenance and

troubleshooting QLogic products. Upon demonstrating knowledge using live

equipment, QLogic awards a certificate identifying the student as a certified

professional. You can reach the training professionals at QLogic by e-mail at

[email protected].

Contact Information

QLogic Technical Support for products under warranty is available during local

standard working hours excluding QLogic Observed Holidays. For customers with

extended service, consult your plan for available hours. For Support phone

numbers, see the Contact Support link at support.qlogic.com.

Support Headquarters QLogic Corporation

4601 Dean Lakes Blvd.

Shakopee, MN 55379 USA

QLogic Web Site www.qlogic.com

Technical Support Web Site http://support.qlogic.com

Technical Support E-mail [email protected]

Technical Training E-mail [email protected]

Preface

Technical Support

viii 59060-07 D

Knowledge Base

The QLogic knowledge base is an extensive collection of QLogic product

information that you can search for specific solutions. We are constantly adding to

the collection of information in our knowledge base to provide answers to your

most urgent questions. Access the knowledge base from the QLogic Support

Center: http://support.qlogic.com.

59060-07 D 1-1

1Events and Event Logging

Messages originate from the switch, from Enterprise Fabric Suite, or from the

QuickTools web applet in response to events that occur in the fabric. This chapter

describes the following topics:

Understanding Severity Levels

Displaying Events using the Event Browser

Displaying the Events Using the Command Line Interface

Configuring the Event Log

Archiving and Downloading the Event Log

Configuring Port Alarm Thresholds

Understanding Severity Levels

Events are classified by the following severity levels:

Table 1-1. Event Severity Levels

Severity Level Description

Fault Describes events that may require assistance from your autho-

rized maintenance provider. Each fault event has a corresponding

alarm message.

Alarm Describes events that are disruptive to the administration or oper-

ation of a fabric and require administrator intervention. Alarms are

always logged and always displayed on the screen. Alarm thresh-

olds can be defined for certain port errors, allowing you to custom-

ize the point at which an alarm will be generated.

Critical Describes events that are generally disruptive to the administra-

tion or operation of the fabric, but require no action.

Warning Describes events that are generally not disruptive to the adminis-

tration or operation of the fabric, but are more important than the

informative level events.

Informative Describes routine events associated with a normal fabric.

1–Events and Event Logging

Displaying Events using the Event Browser

1-2 59060-07 D

Displaying Events using the Event Browser

Both Enterprise Fabric Suite and QuickTools have an event browser that displays

a list of events generated by the switches in the fabric and by the applications

themselves. Event browser messages are permanently discarded when you close

an Enterprise Fabric Suite or QuickTools session; however, you can save these

events to a file on the workstation before you close the session and read the file

later with a text editor or browser.

The information in the event browsers is presented in the following order: severity,

time, source, type, and description of the event. The maximum number of entries

allowed on a switch is 1,200. Both the Enterprise Fabric Suite and QuickTools

event browser can contain a maximum of 10,000 event messages. Once the

maximum is reached, the event list wraps, and the oldest events in the event list

are deleted.

Event browser entries from the switch use the switch time stamp. Event browser

entries from Enterprise Fabric Suite and QuickTools use the management station

and workstation time stamps, respectively. You can filter and sort the contents of

both event browsers.

The Event Browser begins recording when enabled and Enterprise Fabric Suite or

QuickTools is running. If the Event Browser is enabled using the Preferences

dialog, the next time Enterprise Fabric Suite or QuickTools is started, all events

from the switch log will be displayed. If the Event Browser is disabled when

Enterprise Fabric Suite or QuickTools is started and later enabled, only those

events from the time the Event Browser was enabled and forward will be

displayed.

Displaying the Events Using the Command Line

Interface

When you log into a switch through Telnet, the command line interface

automatically displays the alarm history. You can use the Show Alarm or

Show Log command to display the alarm history at any time. New alarm

messages are displayed in the command stream as they occur.

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