QMS 2060 Manuale di istruzioni
1800448-001B
QMS 2060
Print System
Operation
®
Trademarks
The following are trademarks or registered trademarks of their respective owners. Other
product names mentioned in this manual may also be trademarks or registered
trademarks of their respective owners. Registered trademarks are registered in the
United States Patent and Trademark Office; some trademarks may also be registered in
other countries. QMS and the QMS logo are registered trademarks of QMS, Inc., and
Crown, the Crown seal, QUIC, CrownNet, ImageServer, and PS Executive Series are
trademarks of QMS, Inc. PostScript is a trademark of Adobe Systems Incorporated for a
page description language and may be registered in certain jurisdictions. Throughout
this manual, “PostScript Level 2” is used to refer to a set of capabilities defined by
Adobe Systems for its PostScript Level 2 page description language. These capabilities,
among others, are implemented in this product through a QMS-developed emulation
that is compatible with Adobe's PostScript Level 2 language. Adobe, Adobe PhotoShop,
Adobe PageMaker/Adobe Systems Incorporated. Intellifont/Agfa Division, Miles, Inc. 3
Com, 3+Open/3Com Corporation. Aldus, PrePrint/Aldus Corporation. Apple,
AppleShare, AppleTalk, EtherTalk, LaserWriter, LaserPrep, LocalTalk, Macintosh,
TrueType/Apple Computer, Inc. Banyan, VINES/Banyan. Centronics/Centronics Data
Computer Corporation. CompuServe /H & R Block. DEC, DECnet, LN03, VMS/Digital
Equipment Corporation. PhoneNET/Farallon Computing, Inc. Hewlett-Packard, HP,
PCL, HP-GL, LaserJet/Hewlett-Packard Co. IBM PC, Token-Ring/International Business
Machines Corporation. Intel/Intel Corporation. Aldus FreeHand/Macromedia, Microsoft,
MS-DOS, Windows/Microsoft Corporation. Gothic Medium BBB and Ryumin Lgiht KL/
Morisawa and Company, Ltd. NEC/NEC Corporation. Novell and NetWare/Novell, Inc.
QuarkXPress/Quark, Inc. TOPS/Sun Microsystems, Inc. TypeBank/TypeBank, Ltd. The
ENERGY STAR logo/United States Environmental Protection Agency. The ENERGY
STAR emblem does not represent EPA endorsement of any product or service. UNIX/
UNIX Systems Laboratories. Ethernet/Xerox Corporation.
Proprietary Statement
The digitally encoded software included with your QMS 4060 Print System is
Copyrighted © 1998 by QMS, Inc. All Rights Reserved. This software may not be
reproduced, modified, displayed, transferred, or copied in any form or in any manner or
on any media, in whole or in part, without the express written permission of QMS, Inc.
Copyright Notice
This manual is Copyrighted © 1998 by QMS, Inc., One Magnum Pass, Mobile, AL
36618. All Rights Reserved. This manual may not be copied in whole or in part, nor
transferred to any other media or language, without the express written permission of
QMS, Inc.
ContentsContents
1 Introduction
Introduction ........................................................................1-2
About This Manual .............................................................1-2
Typographic Conventions 1-4
2 Consumables
Introduction ........................................................................2-2
Feeding Media ....................................................................2-2
Automatic 2-2
Manual Feed 2-2
Preventing Media Jams .....................................................2-3
QMS 2060 Print System Operationiv
Loading the Media Cassette .............................................2-4
Prepare the Paper 2-5
Loading the 500-sheet Cassette 2-5
Load the 250-Sheet Cassette 2-9
Loading the Multipurpose Tray ......................................2-12
Envelopes: Special Considerations 2-15
Labels: Special Considerations 2-18
Letterhead and Memo Media: Special
Considerations 2-19
Odd-size Media: Special Considerations 2-21
Transparencies: Special Considerations 2-21
Postcards 2-22
Using Toner Cartridges ...................................................2-22
Toner Cartridge Life 2-23
Extending Toner Cartridge Life 2-23
Toner Cartridge Handling 2-24
Toner Cartridge Storage 2-24
Refilled Toner Cartridges 2-24
Replacing a Toner Cartridge ...........................................2-25
Removing an Empty Toner Cartridge 2-25
Installing a New Toner Cartridge 2-26
3 Advanced Printing Features
Introduction ........................................................................3-2
High-Resolution Printing ...................................................3-2
Setting the Resolution 3-3
Smoothing 3-4
How Much Memory Do You Need? 3-4
Contents v
Printing Duplex ..................................................................3-7
Automatic via a Cassette 3-8
Manual Feed via the Multipurpose Tray 3-9
High-Resolution and Duplex Printing 3-9
Duplex Printing Tips 3-10
Cassette Chaining ............................................................3-10
Using the Configuration Menu 3-11
Collating Output ...............................................................3-12
Chunk Collation 3-13
Advantages of Collation 3-14
Working with Status Pages .............................................3-14
Identifying a Status Page Type 3-14
Printing a Status Page 3-15
Cancelling/Ending Print Jobs .........................................3-15
Cancelling a Print Job 3-16
Cancelling all Print Jobs 3-16
4 Printer Care
Introduction ........................................................................4-2
Handling the Printer ...........................................................4-2
Cleaning the Printer ...........................................................4-4
Cleaning Guidelines 4-4
Cleaning the Outside of the Printer 4-5
Cleaning the Inside of the Printer 4-6
5 Print Quality
Introduction ........................................................................5-2
About Halftones .................................................................5-2
QMS 2060 Print System Operationvi
About Print Density ...........................................................5-3
About Print Resolution ......................................................5-3
6 Troubleshooting Printer
Problems
Introduction ........................................................................6-2
Status Messages ................................................................6-2
Service Messages ..............................................................6-9
HP-GL and PCL Error Codes ..........................................6-11
Testing PC-Printer Communication ...............................6-12
Creating the Test File 6-12
Sending the Test File 6-12
Printer Problem Checklist ...............................................6-17
Media Jams .......................................................................6-19
Automatic Jam Recovery 6-19
Locating Print Media Jams 6-19
Clearing a Media Jam Inside the Printer 6-20
Clearing Cassette Area Jams 6-24
Clearing Multipurpose Tray Area Jams 6-25
Clearing a Duplexer Media Jam 6-29
Clearing CrownCopy ADF Paper Jams 6-30
Troubleshooting CrownCopy .........................................6-31
Understanding the LEDs 6-31
Solving Other Problems 6-32
Contents vii
Control Panel Problems ..................................................6-34
Data Indicator Stays Lit 6-34
No Advanced Status Page’ 6-34
No Start-up Page 6-34
Paper Jam Message Stays On 6-35
Printer Resets 6-35
PostScript Errors 6-35
Windows Driver Problems ..............................................6-36
Printer Description Files 6-36
CrownNet Problems .........................................................6-36
Output Problems ..............................................................6-37
600x600, 1200x1200 dpi Printing Unavailable 6-37
Blank Pages 6-38
Not All Pages Print 6-38
Printer Will Not Duplex 6-38
Paper Jams Always Occur 6-39
Kanji Option Kit Problems ..............................................6-39
Can't Download Kanji Fonts 6-40
Can't Access Kanji Fonts 6-40
Can'tAccesstheKanjiFileThroughYourApplication
6-41
Print Quality Problems ....................................................6-41
General 6-42
Specific 6-42
Placing a Service Call ......................................................6-48
7 CrownView Printer Web
Page
Introduction ........................................................................7-2
QMS 2060 Print System Operationviii
Setting up the Printer Web Page ......................................7-3
Assigning a Printer Name 7-3
Setting Up Your Browser Software 7-3
Printer Home Page .............................................................7-8
Home 7-9
Operator Control 7-10
General Settings 7-12
Printer Jobs 7-20
Consumable Status 7-21
Accounting 7-22
System Support Page 7-23
QMS, Inc. Page 7-25
Local Online Help Page 7-25
Web Page Help System ...................................................7-26
A QMS Customer Support
Sources of Support ........................................................... A-2
Your QMS Vendor A-2
Your Application Vendor A-2
Q-FAX A-2
The QMS Corporate Bulletin Board System A-3
CompuServe A-3
Internet A-3
QMS Customer Response Center (CRC) A-4
QMS World-wide Offices .................................................. A-5
Index
v
1
Introduction
In This Chapter . . .
n“Introduction” on page 1-2
n“About This Manual” on page 1-2
n“Typographic Conventions” on page 1-4
Introduction
QMS 2060 Print System Operation1-2
Introduction
This manual provides information on installing consumables such as
media and toner cartridges. You’ll also find information on advanced
printing features, printer care, print quality, and troubleshooting. Use
this guide in conjunction with your other QMS 2060 Print System doc-
umentation.
This chapter gives you a brief overview of this manual.
About This Manual
1Introduction Provides an overview of this guide.
2Consumables Describes the media that’s best suited
for your printer; how to load paper,
labels, transparencies, envelopes; and
how to replace the toner cartridge.
3Advanced
Printing Features
Explains how to print duplex, chain
cassettes, collate output, print a status
page, cancel a print job, and end a
print job.
4Printer Care Describes how to handle and clean
the printer.
5Print Quality Gives information on how to improve
print quality through adjustment of
printer resolution.
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