Raven FlexGate 47800A-FLXG Manuale utente
Last Updated on December 21, 2021
Rev 36
FlexGate User Guide
Copyright © 2021 RAVEN ELECTRONICS CORPORATION 4655 Longley Lane Reno #106, Nevada 89502
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Table of Contents
1Initial Setup............................................................................................................................................................3
1.1 Package Contents ........................................................................................................................................3
1.2 Connecting the FlexGate Enterprise System................................................................................................3
2Creating Interfaces................................................................................................................................................6
2.1 How to add a new interface..........................................................................................................................6
2.2 Properties Common to all Interfaces.............................................................................................................7
2.3 The Action Plan Interface .............................................................................................................................8
2.4 The CAP Alert Handler Interface ..................................................................................................................9
2.5 The FXO (PSTN) Interface.........................................................................................................................10
2.6 The FXS (Phone/Station) Interface.............................................................................................................11
2.7 The HQi Client Interface.............................................................................................................................12
2.8 The IP Camera Interface ............................................................................................................................13
2.9 The IO Module Interface.............................................................................................................................14
2.10 The M4x Blade Audio Channel Interface....................................................................................................15
2.11 The NEXEDGE TRS Interface....................................................................................................................16
2.12 The Relay Module Interface........................................................................................................................17
2.13 The SIP Endpoint .......................................................................................................................................18
2.14 The SIP Conference Channel Interface......................................................................................................19
2.15 The RTP Unicast Interface .........................................................................................................................20
2.16 The Voter Interface.....................................................................................................................................21
2.17 The Zello Interface......................................................................................................................................22
3Creating Communication Patches.......................................................................................................................23
4Configuring ESChat.............................................................................................................................................24
5Using HQi............................................................................................................................................................25
5.1 HQi Introduction..........................................................................................................................................25
5.2 The User Interface......................................................................................................................................25
5.2.1 Interfaces ...............................................................................................................................................26
5.2.2 Patches and Multiselects........................................................................................................................26
5.2.3 SIP Controls...........................................................................................................................................27
5.2.4 The Lower Display Panel .......................................................................................................................27
5.2.5 The Options Menu..................................................................................................................................30
5.2.6 HQi System Settings Tab.......................................................................................................................31
5.3 SIP Functionality.........................................................................................................................................32
5.3.1 Making Operator to Operator SIP Calls..................................................................................................32
5.3.2 SIP Paging .............................................................................................................................................33
5.3.3 Controlling Interfaces with SIP Accounts................................................................................................33
6Creating and Using Action Plans.........................................................................................................................34
6.1 What are Action Plans?..............................................................................................................................34
6.2 Creating an Action Plan..............................................................................................................................34
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6.2.1 Adding Action Items ...............................................................................................................................34
6.2.2 The Text-To-Speech action item............................................................................................................35
6.2.3 The IO action item..................................................................................................................................35
7Troubleshooting...................................................................................................................................................36
7.1 On the website, all of my interfaces are showing 0/0..................................................................................36
7.2 My HQi Client interface isn’t displaying any interfaces or patches..............................................................36
7.3 I created a new interface, but it isn’t displaying on my HQi Operator’s screen. ..........................................36
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1 Initial Setup
1.1 Package Contents
•One FlexGate Enterprise System (47800A-FLXG)
•One Power Cable and Power Adapter
•Two Flanges and Mounting Screws
1.2 Connecting the FlexGate Enterprise System
To configure the FlexGate system for first use, access the FlexGate using a PC and the supplied Ethernet cable. This
direct-connection procedure only needs to be done once. After this procedure, accessing the FlexGate will be done
through the network and over any network port.
Figure 1-1: FlexGate Back Plane Diagram
1. Refer to Figure 1-1 to connect the power jack to the rear DC 12V power port and plug-in the FlexGate.
2. Press the power button on the front of the FlexGate to start the unit. Wait at least three minutes to ensure
the machine has completed booting.
3. Connect a CAT 5 Ethernet cable to the NIC0 port. Connect the other end to a Windows PC. When plugged
into NIC0, there should be a solid green LED and a blinking yellow LED.
4. On the PC used to configure to the FlexGate system, navigate to Control Panel > Network and Internet >
Network Connections. Choose the Ethernet adapter that you plugged into the machine and go to
Properties > Internet Protocol Version 4 (TCP/IPv4) > Properties.
5. Configure your network adapter with the following parameters. Please take note of your current settings
so that you can revert them after FlexGate provisioning is finished.
IPv4 Address: 192.168.100.10
Subnet mask: 255.255.255.0
Default Gateway: [Leave Blank]
Preferred DNS server: [Leave Blank]
Secondary DNS server: [Leave Blank]
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6. Open a web browser and type http://192.168.100.1 in the Address bar to access the FlexGate Web
Configuration.
Note: If you are unable to access the web page, verify that the Ethernet cable is plugged into
the NIC0 port on the FlexGate and/or attempt to access the FlexGate at address
http://192.168.100.2
7. Figure 1- shows the log in screen for the FlexGate Configuration webpage. Use the default username Admin
and password 123456 to login.
8. Click the Network link at the top right of the page.
Note: It is possible to reconfigure the default login credentials. You can do so by clicking on the
admin tab shown in the top right of the web interface after login.
Figure 1-2: Log in Screen
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9. Enter the IP addressing for FlexGate in the form
provided (Figure 1-).
a. IP Address
Enter an IP address for NIC0 and NIC1.
This address is used to access the FlexGate
administrative interface. Once Commit
Changes is clicked,the old address no longer
accessible. Store this address for reference in
the future. Contact Raven Electronics if the IP
Address has been lost (775-858-2400).
b. Subnet Mask
Enter a Subnet address for NIC0 and NIC1. By
default, this address is 255.255.255.0.
c. Default Gateway
Enter a Default Gateway address for NIC0 and
NIC1
d. Primary DNS
Enter a primary DNS address for NIC0 and
NIC1.
e. Secondary DNS
(Optional) Enter a Secondary DNS address for
NIC0 and NIC1.
10. Click the Submit button. Disconnect the FlexGate from
your PC and connect the FlexGate unit to a local switch
or router using the NIC1 port. You should now be able to
access the FlexGate unit from any computer on the same
network by using a browser to navigate to the IP address
you supplied for NIC1.
11. Use another Ethernet cable to connect NIC0 to the
Internet.
12. If you need to access the FlexGate
from outside of a firewall, ensure that
the necessary ports are opened
and/or forwarded to allow the
FlexGate through. Refer to Figure
1- for the list of ports to forward.
Figure 1-3: Network Settings Webpage
Figure 1-4: The ports that must be forwarded to the FlexGate box
for proper functionality.
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2 Creating Interfaces
2.1 How to add a new interface
You will be able to configure a variety of interfaces depending on the license you have purchased. You can see the
interfaces allotted to your system by examining the left-hand panel, as illustrated in Figure 2-1. You can create a new
interface by clicking on the name of it in the left-hand panel. Each interface represents a single endpoint to which audio
can be streamed to and from. Depending on the type of interface, this endpoint could, in turn, relay this audio to and
from numerous device (e.g. a SpectraLinkPtt interface relays to and from a multicast address).
Figure 2-1: Home screen for the FlexGate web configuration tool. The left side displays the different interfaces
that are available. The right side of the screen displays the interfaces that have already been created.
Note: If you don’t have any interfaces listed or they mistakenly show an incorrect number of
interfaces allotted, please refer to the troubleshooting section.
When traversing through interface configuration screens you will be provided with some descriptions of each individual
setup field as you click on them. Once an interface is configured, you will be able to enable or disable it at will from the
home page. Disabling an interface frees up a license for another interface of the same type, but also makes the interface
unable to transmit or receive audio.
The following sections illustrate the process for configuring specific interface types.
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2.2 Properties Common to all Interfaces
Each interface has a set of fields that the user fills in to configure them. There are certain fields that are common to
many interfaces, which will be discussed in this section.
•Name
oThe label assigned to this interface.
•Transmit Gain
oThe amount of gain (volume) in dB to add to the audio that is going to the interface.
oAppropriate values are -20dB to +10dB.
oThe default value is 0.0dB.
•Receive Gain
oThe amount of gain (volume) in dB to add to the audio that is coming from the interface.
oAppropriate values are -20dB to +10dB.
oThe default value is 0.0dB.
•TX Audio Delay
oThe amount of time in milliseconds to buffer before sending the audio to the transmitter. This allows
the radio time to key up before transmitting.
oThe appropriate values are 0ms to 1000ms.
•Talk Group ID
oA numeric value associated to talk group number. If this interface is linked to a NEXEDGE TRS, the
value needs to be the same as the NEXEDGE TRS Interface, otherwise it can be any numeric value
to identify a talk group.
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2.3 The Action Plan Interface
Uses
The Action Plan interface allows FlexGate to
perform various actions when the interface
is triggered by other interfaces, such as the
CAP Alert Handler interface.
Currently supported actions include:
•Generating and transmitting a
synthesized voice message to any
other interface within FlexGate
•Setting a pin on an IO module to
high (5v or 12v), to activate
external devices
For more information on the Action Plan
interface, see Chapter 6: Creating and Using
Action Plans.
Figure 2-1: The configuration screen for the Action Plan interface.
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2.4 The CAP Alert Handler Interface
Uses
The CAP Alert Handler interface listens for traffic from GSS and
processes the Common Alert Protocol (CAP) messages that it
receives. Each box must be manually configured to receive these
messages from GSS—Creating a CAP Alert Handler interface
won’t ensure that the FlexGate receives alerts. Each handler can
be customized to trigger only when certain conditions are met. The
currently implemented handler only handles Earthquake
messages. If a CAP alert is received that matches the conditions
set, the specified Action Plan will be triggered. (See Chapter 6:
Creating and Using Action Plans for more information.)
Depending on the Alert Type selected, different fields will be
provided for the user to specify the conditions for activation.
For Earthquake Alerts, the box’s latitude and longitude must be
entered in the Admin page of the webconfig. These values are
used to determine the expected intensity and time until impact
(see Figure 2-3).
Figure 2-2: The configuration screen for a CAP
Alert Handler interface.
Figure 2-3: The latitude and longitude of the box setting in the admin page.
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