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SMARTBoard® M600ix3

interactive whiteboard systems

CONFIGURATION AND USER’S GUIDE

FOR MODELS M680ix3 AND M685ix3

smarttech.com/kb/170910

FCC warning

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and

can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause harmful interference to radio

communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the

interference at his own expense.

Trademark notice

SMARTBoard, SMARTNotebook, SMARTMeetingPro, DViT, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of

SMARTTechnologiesULC in the U.S. and/or other countries. Microsoft, Windows and InternetExplorer are either registered trademarks or trademarks of

Microsoft Corporation in the U.S. and/or other countries. All other third-party product and company names may be trademarks of their respective owners.

or translated into any language in any form by any means without the prior written consent of SMARTTechnologiesULC. Information in this manual is subject to

change without notice and does not represent a commitment on the part of SMART.

This product and/or use thereof covered by one or more of the following U.S. patents: smarttech.com/patents.

05/2015

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Important information

Before you install and use the SMARTBoard® interactive whiteboard system, read and understand

the safety warnings and precautions in this user’s guide and the included important information

document. These safety warnings and precautions describe the safe and correct operation of the

interactive whiteboard system and its accessories, helping you prevent injuries and equipment

damage. Ensure that the interactive whiteboard system is always used correctly.

In this document, “interactive whiteboard system” refers to the following:

lSMARTBoard M685 series interactive whiteboard

lSMARTU100 or SMARTU100w projector

lAccessories and optional equipment

The projector included with the system is designed to work only with certain SMARTBoard

interactive whiteboard models. Contact your authorized SMART reseller (smarttech.com/where) for

more information.

Safety warnings, cautions and important

information

Installation

WARNING

lFailure to follow the installation instructions shipped with the SMART product could result in

injury and damage to the product.

lTo reduce the risk of fire or electric shock, do not expose the SMART product to rain or

moisture.

lTwo people are required to mount your SMART product because it may be too heavy for

one person to safely maneuver.

When you lift the interactive whiteboard, you and your assistant should stand on either side

of the screen, supporting its weight at the bottom while balancing the top with your other

hand.

IMPORTANT INFORMATION

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lWhen mounting the projector boom on a framed or hollow wall, attach the mounting bracket

to a stud to safely support the projector’s weight. If you use only drywall anchors, the drywall

can fail, resulting in possible injury and damage to the product which may not be covered

by the warranty.

lDo not leave cables on the floor where they can be a tripping hazard. If you must run a cable

over the floor, lay it in a flat, straight line and secure it to the floor with tape or a cable

management strip of a contrasting color. Handle cables carefully and avoid excessive

bending.

CAUTION

lDo not operate this unit immediately after moving it from a cold location to a warm location.

When the unit is exposed to such a change in temperature, moisture can condense on the

lens and crucial internal parts. Allow the system to reach room temperature before

operation to prevent possible damage to the unit.

lDo not place the unit in hot locations, such as near heating equipment. Doing so could cause

a malfunction and shorten the life of the projector.

lAvoid setting up and using the SMART product in an area with excessive levels of dust,

humidity and smoke.

lDo not place your SMART product in direct sunlight or near any appliance that generates a

strong magnetic field.

lYou must connect the USB cable that came with your SMARTBoard interactive whiteboard

to a computer that has a USB compliant interface and that bears the USB logo. In addition,

the USB source computer must be compliant with CSA/UL/EN 60950 and bear the CE mark

and CSA and/or UL Mark(s) for CSA/UL 60950. This is for operating safety and to avoid

damage to the SMARTBoard interactive whiteboard.

IMPORTANT

lUse the

SMARTBoard M600ix3 interactive whiteboard system installation guide

(smarttech.com/kb/170886) to install the interactive whiteboard and projector.

lMake sure an electrical socket is near the SMART product and remains easily accessible

during use.

lUsing the SMART product near a TV or radio could cause interference to the images or

sound. If this happens, move the TV or radio away from the projector.

IMPORTANT INFORMATION

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Operation

WARNING

lIf you are using an external audio system, use only the power supply included with that

product. Using the wrong power supply might create a safety hazard or damage the

equipment. If in doubt, refer to the specification sheet for your product to verify the power

supply type.

lDo not climb (or allow children to climb) on a wall- or stand-mounted SMARTBoard

interactive whiteboard.

Do not climb on, hang from or suspend objects from the projector boom.

Climbing on the interactive whiteboard or projector boom could result in injury or

product damage.

lRefer to the safety warnings and precautions published by the projector

manufacturer. Do not stare (or allow children to stare) directly into the projector’s beam of

light.

lDo not touch (or allow children to touch) your projector because it can become extremely

hot during normal operation.

lDo not stand (or allow children to stand) on a chair to touch the surface of the SMARTBoard

product. Instead, safely fix the product at the appropriate height on a wall or use a SMART

height-adjustable floor stand.

lTo prevent injury or product and property damage, use only the mounting hardware

supplied with the SMARTBoard M600 series interactive whiteboard when you install the

product on drywall. The mounting hardware provided with other interactive whiteboards

may not be strong enough to support the weight of SMARTBoard M600 series interactive

whiteboards.

CAUTION

lDo not block the projector’s ventilation slots and openings.

IMPORTANT

lKeep the remote control in a safe place because there is no other way to access menu

options.

lDisconnect the product from its power source when it’s not used for a long period.

IMPORTANT INFORMATION

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Other precautions

If you’re using a SMARTproduct other than a SMARTBoard interactive whiteboard system, refer to

the product’s installation manual for relevant warnings and maintenance instructions.

Environmental requirements

Before you install the SMARTBoard interactive whiteboard system, review the following

environmental requirements.

Environmental

requirement

Parameter

Operating temperature l41°F to 95°F (5°C to 35°C) from 0' to 6000' (0 m to 1800 m)

l41°F to 86°F (5°C to 30°C) from 6000' to 9800' (1800 m to 3000 m)

Operating temperature

(projector)

lStandard speed: 41°F to 95°F (5°C to 35°C) from 0' to 6000' (0 m to

1800 m)

lHigh speed: 41°F to 86°F (5°C to 30°C) from 6000' to 6800' (1800 m

to 2100 m)

Storage temperature -4°F to 122°F (-20°C to 50°C)

Humidity lUp to 85% storage relative humidity, non-condensing

Up to 85% operating relative humidity, non-condensing

Water and fluid

resistance

lIntended for indoor use only. Doesn’t meet any salt-spray or water

ingress requirements.

lDon’t pour or spray liquids directly onto your interactive whiteboard,

the projector or any of its sub-components.

Dust Intended for use in office and classroom environments. Not for

industrial use where heavy dust and pollutants can cause

malfunctions or impaired operation. Periodic cleaning is required in

areas with heavier dust. See

Cleaning the projector

on page28 for

information on cleaning the projector.

Electrostatic discharge

(ESD)

lEN61000-4-2 severity level 4 for direct and indirect ESD

lNo malfunction or damage up to 8kV (both polarities) with a

330ohm, 150 pF probe (air discharge)

lUnmated connectors meet no malfunction or damage up to 4kV

(both polarities) for direct (contact) discharge

Cables All SMARTBoard interactive whiteboard system cables should be

shielded to prevent potential accidents and degraded video and

audio quality.

Conducted and

radiated emissions

EN55022/CISPR 22, Class A

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Contents

Important information i

Safety warnings, cautions and important information i

Environmental requirements iv

Chapter 1: About the interactive whiteboard system 1

SMARTBoard interactive whiteboard system features 2

Included accessories 4

Chapter 2: Installing the interactive whiteboard system 5

Choosing a location 5

Choosing a height 6

Securing the projector to the boom 6

Routing the cables 7

Installing SMART software 7

Chapter 3: Using the interactive whiteboard system 9

Using the projector 9

Using the interactive whiteboard 25

Chapter 4: Maintaining the interactive whiteboard system 27

Maintaining the interactive whiteboard 27

Cleaning the projector 28

Focusing and adjusting the projector image 29

Replacing the projector lamp 29

Chapter 5: Troubleshooting the interactive whiteboard system 37

Before you start 38

Determining the interactive whiteboard system’s status 39

Resolving interactive whiteboard issues 42

Resolving projector errors 42

Resolving image issues 43

Resolving audio issues 47

Resolving network communication issues 48

Accessing the service menu 48

Transporting the interactive whiteboard system 49

Appendix A: Remotely managing the system through a network interface 51

Web page management 51

Simple Network Management Protocol (SNMP) 59

CONTENTS

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Appendix B: Remotely managing the system through an RS-232 serial interface 61

Serial interface settings 62

Projector programming commands 63

Appendix C: Integrating other devices 89

Video format 89

Connecting peripheral sources and outputs 95

Appendix D: Remote control code definitions 97

Appendix E: Hardware environmental compliance 99

Waste Electrical and Electronic Equipment and Battery regulations (WEEE and

BatteryDirectives) 99

Batteries 99

Mercury 99

More information 99

Index 101

Chapter 1

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Chapter 1: About the interactive whiteboard

system

SMARTBoard interactive whiteboard system features 2

SMARTBoard M600 series interactive whiteboard 2

SMARTU100 or SMARTU100w projector 3

Included accessories 4

Remote control 4

Pens 4

Optional accessories 4

The SMARTBoard interactive whiteboard system combines the following components:

lSMARTBoard M600 series interactive whiteboard

lWall-mounted, short-throw SMARTU100 or SMARTU100w projector

lAccessories and optional equipment

This chapter describes the features of the interactive whiteboard and provides information about

product parts and accessories.

CHAPTER 1

ABOUT THE INTERACTIVE WHITEBOARD SYSTEM

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SMARTBoard interactive whiteboard system

features

Your SMARTBoard interactive whiteboard system

uses the short-throw, high-offset SMARTU100 or

SMARTU100w projector. When the projector

displays an image from your computer on the touch-

sensitive interactive whiteboard, you can do

everything that you can do at your computer—open

and close applications, scroll through files,

conference with others, create new documents or

edit existing ones, visit websites, play video clips and

more—by touching the screen. You can use an array

of gestures within applications.

This projector also supports video and audio

connections from a variety of devices, including

DVD/Blu-ray™ players, VCRs, document cameras and digital cameras, and can project media from

these sources onto the interactive screen.

When you use SMART software with your SMARTBoard interactive whiteboard system, you can

write or draw over the projected computer image in digital ink using a pen tray pen or your finger,

and then save these notes to a .notebook file or directly into any Ink Aware application.

SMARTBoard M600 series interactive whiteboard

Your SMARTBoard M600 series interactive whiteboard, featuring SMART’s proprietary DViT®

(DigitalVisionTouch) technology, is the most intuitive touch-sensitive front projection interactive

whiteboard in the world.

The SMARTBoard M600 series interactive whiteboard performs best with the SMARTU100

projector because of its exceptional color performance, aspect ratio, input response and short-

throw image distance.

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