Symantec ALTIRIS CLIENT MANAGEMENT SUITE 7.0 SP2 -... Manuale utente

Altiris Inventory Solution™

from Symantec User Guide

Version 7.0 SP2

Altiris Inventory Solution™from Symantec User Guide

The software described in this book is furnished under a license agreement and may be used

only in accordance with the terms of the agreement.

Documentation version 7.0 SP2

Legal Notice

Symantec, the Symantec Logo, Altiris, and any Altiris or Symantec trademarks used in the

product are trademarks or registered trademarks of Symantec Corporation or its affiliates

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The product described in this document is distributed under licenses restricting its use,

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PERFORMANCE, OR USE OF THIS DOCUMENTATION. THE INFORMATION CONTAINED

IN THIS DOCUMENTATION IS SUBJECT TO CHANGE WITHOUT NOTICE.

The Licensed Software and Documentation are deemed to be commercial computer software

as defined in FAR 12.212 and subject to restricted rights as defined in FAR Section 52.227-19

"Commercial Computer Software - Restricted Rights" and DFARS 227.7202, "Rights in

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http://www.symantec.com

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Contacting Technical Support

Customers with a current maintenance agreement may access Technical Support

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Before contacting Technical Support, make sure you have satisfied the system

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at the computer on which the problem occurred, in case it is necessary to replicate

the problem.

When you contact Technical Support, please have the following information

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■Product release level

■Hardware information

■Available memory, disk space, and NIC information

■Operating system

■Version and patch level

■Network topology

■Router, gateway, and IP address information

■Problem description:

■Error messages and log files

■Troubleshooting that was performed before contacting Symantec

■Recent software configuration changes and network changes

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To access more information about Enterprise services, please visit our Web site

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Select your country or language from the site index.

Technical Support ............................................................................................... 4

Chapter 1 Introducing Inventory Solution ........................................ 11

About Inventory Solution .............................................................. 11

About Inventory Pack for Servers .................................................... 12

What’s new in this version of Inventory Solution ............................... 13

About what you can inventory ........................................................ 13

Supported Inventory Solution platforms .......................................... 15

Components of Inventory Solution .................................................. 16

What you can do with Inventory Solution ......................................... 17

Methods for gathering inventory .................................................... 18

Where to get more information ....................................................... 20

Chapter 2 Using the Inventory home page ....................................... 23

About the Inventory home page ...................................................... 23

Chapter 3 Preparing managed computers for inventory ............... 25

Preparing managed computers for inventory and metering .................. 25

About the Inventory and Application Metering plug-ins ...................... 27

Installing the Inventory and Application Metering plug-ins ................. 28

Upgrading the Inventory and Application Metering plug-ins ................ 29

Uninstalling the Inventory and Application Metering plug-ins ............. 29

Chapter 4 Gathering inventory on managed computers ............... 31

About gathering inventory on managed computers ............................ 32

About inventory policies and tasks ................................................. 33

About predefined inventory policies ................................................ 34

About methods for gathering software inventory ............................... 36

About using Inventory Solution with the Software Catalog Data

Provider ............................................................................... 38

How Inventory Solution works with the Software Catalog Data

Provider ............................................................................... 39

Gathering inventory on managed computers ..................................... 41

Using predefined inventory policies ................................................ 42

Contents

Manually creating and modifying inventory policies and tasks ............. 43

Selecting computers and scheduling inventory tasks .......................... 44

Inventory policy options ................................................................ 45

Inventory advanced options ........................................................... 46

Inventory advanced options: Data Classes tab .................................... 47

Inventory advanced options: Files Properties Scan Settings tab ............ 47

Inventory advanced options: Run options tab .................................... 51

About detailed file inventory .......................................................... 53

About targeted software inventory .................................................. 54

Gathering detailed file inventory .................................................... 55

Running a targeted software inventory ............................................ 56

Chapter 5 Gathering inventory using stand-alone

packages ......................................................................... 59

About gathering inventory using stand-alone packages ....................... 59

Gathering inventory using stand-alone packages ............................... 60

Creating and editing stand-alone inventory packages ......................... 60

Stand-alone inventory package options page .................................... 61

Running stand-alone inventory packages on target computers ............. 64

Stand-alone inventory package command-line switches ...................... 66

Manually reporting stand-alone inventory data ................................. 67

Chapter 6 Gathering custom inventory ............................................. 69

About gathering custom inventory .................................................. 69

Gathering custom inventory .......................................................... 71

Creating and customizing the data class ........................................... 72

Creating a custom inventory script task ........................................... 74

About creation interfaces .............................................................. 76

Viewing custom inventory data ...................................................... 79

Chapter 7 Viewing inventory data and reports ................................ 81

Viewing inventory data ................................................................. 81

Using inventory reports ................................................................ 81

About using the Resource Manager to view inventory data .................. 82

Using the Resource Manager to view inventory data ........................... 84

Chapter 8 Metering and denying applications ................................. 85

About metering and denying applications ......................................... 85

About how application metering works ............................................ 88

About blacklisting applications ....................................................... 88

About configuring applications for metering ..................................... 89

Contents8

Metering and denying applications .................................................. 89

Configuring Application Metering policies ........................................ 90

Defining applications to meter or deny ............................................. 92

Application metering policy options ................................................ 93

Application definition details ........................................................ 96

Application metering start, stop, and denial events ............................ 99

About application summary data ................................................... 101

About how application metering summary is sent ............................ 104

Managing application metering data .............................................. 105

Viewing application metering data ................................................ 105

Chapter 9 Gathering baseline inventory .......................................... 107

About baseline inventory ............................................................. 107

About baseline files ..................................................................... 108

Compiling a file baseline snapshot ................................................. 109

File baseline task options ............................................................. 110

File Configuration Editor dialog box ............................................... 112

File Snapshot Editor options ......................................................... 121

Creating a Registry Baseline Snapshot task ..................................... 123

Registry Baseline Task page ......................................................... 123

Registry Configuration Editor options ............................................ 125

Registry Snapshot Editor options .................................................. 128

Index ................................................................................................................... 129

9Contents

Contents10

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