7
WARRANTY
All Titanium measurement tools are carefully checked
and tested to our precise quality assurance standards.
We offer a warranty in accordance with
the following conditions:
1. Our warranty provides the correction of deficiencies
to the tool once verified by an authorised
service centre that the deficiencies were caused
by a manufacturing fault within the warranty period.
2. The standard warranty period is 3 years from
the date of purchase. The warranty period can be
extended to 7 years upon registration of the tool
within 30 days of purchase.
3. The warranty does not cover:
a) Calibrations and components that are subject
to wear and tear.
b) Defects in the tool caused by non-compliance with
the operation instructions, improper use, abnormal
environmental conditions, inappropriate operating
conditions or insufficient maintenance.
c) Defects caused by using accessories or spare
parts other than approved parts.
d) Services or repairs carried out by
non-authorised persons.
4. Defects recognised by an authorised service centre as
being covered by the warranty shall be corrected either
by repair or replacement of the tool.
5. The warranty claim must be lodged within the warranty
period. This requires the complete tool with the original
sales receipt containing the purchase date and place
of purchase. Partial or disassembled tools cannot be
submitted for a warranty claim.
6. Services provided under warranty do not
lengthen or renew the warranty of the tool.
The above guarantees apply to tools that are
purchased in the countries and regions specified
online at www.titaniumlaser.tools
3 YEAR STANDARD WARRANTY PERIOD
1. The warranty period for your tool is 3 years from the date
of purchase.
2. The warranty period for batteries, battery packs and
chargers is 1 year from the date of purchase.
3. Calibrations are not covered under warranty as they are
deemed wear and tear.
4. All products have a standard warranty period, you do
not have to register your products to obtain the standard
warranty period.
5. To claim under this warranty, the date of purchase of the
tool must be documented by an invoice/receipt.
CARE & MAINTENANCE
1. This is a precision measuring tool and should always be
handled with care and transported within the carry case
provided.
2. Always turn the laser level off when transporting
the laser level or moving around the job site.
3. Whenever possible, store the tool in a dry,
shady location.
4. When the tool is not in use or is being stored, it
is highly recommended to remove the batteries.
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5. Calibration of the tool is recommended: every
six months, if ongoing accurate levelling is required,
or an impact has occurred.
6. The operator should check the accuracy of the tool
before precision levelling is attempted. Failure to do
so may result in inaccurate measurements.
7. Clean the tool with a dry, soft cloth after
use in dusty, damp or wet conditions before storing.
8. Smudges and fingerprints may be removed
with a damp tissue or a soft, lint-free cloth.
7 YEAR EXTENDED WARRANTY PERIOD
1. The extended warranty is available on selected tools only.
2. You may extend the warranty period for your tool (laser
level, optical level or laser distance measurer) to 7 years
from the date of purchase. Accessories are excluded
from the warranty extension and remain at the 3 year
warranty period.
3. The warranty period for batteries, battery packs and
chargers is 1 year from the date of purchase.
4. Calibrations are not covered under warranty as they
are deemed wear and tear.
5. To obtain the extended warranty, the registration
process must be completed within 30 days from
the date of purchase.
6. Failure to register your product online and/or submission
of a valid invoice/receipt will void the warranty extension.
7. Please ensure ALL information submitted/uploaded
is correct.
Extended warranty is ONLY available via online
registration, offline (mailing in of warranty registration)
will not be accepted.
Visit www.titaniumlaser.tools to register.
