ATCOM Rainbow4(s) Manuale utente
Rainbow4(s) IP Phone User Manual
Version: 1.0
2014-09-04
Rainbow4(S) IP Phone User Manual
ATCOM TECHNOLOGY CO., LIMITED www.atcom.com.cn 2
Content
Contact ATCOM ..........................................................................................5
1、Overview of Rainbow4(s)......................................................................6
1.1、Interface ............................................................................................7
1.2、Hardware............................................................................................7
1.3、Software.............................................................................................7
1.4、Network .............................................................................................8
1.5、Management and Maintenance...............................................................8
1.6、Protocol..............................................................................................8
1.7、Compliant and Certified Standard...........................................................9
1.8、Packing list .........................................................................................9
1.9、Installation........................................................................................10
2、Call Function .......................................................................................12
2.1、Answer the calls................................................................................12
Make Calls...............................................................................................13
2.3、Pre-dial............................................................................................15
2.4、Multiple line dial-up ...........................................................................15
2.5、Call Hold ..........................................................................................16
2.6、Call Transfer.....................................................................................16
2.7、Mute calls ........................................................................................17
2.8、3-Way Conference.............................................................................17
2.9、Hang up the phone............................................................................18
2.10、Voicemail .......................................................................................19
3、Keypad and GUI ..................................................................................19
3.1、Keypad .............................................................................................19
3.2、Starting ............................................................................................21
3.3、Standby............................................................................................22
3.4、Configuration....................................................................................24
3.4.1、Status info ...................................................................................25
Basic Status ............................................................................................................................25
Details Status ..........................................................................................................................25
Check the Status info via Web ...................................................................................................26
3.4.2、Call Features ................................................................................26
Call Forward ............................................................................................................................27
Call Waiting.............................................................................................................................30
Auto Answer............................................................................................................................31
Programmable Keys .................................................................................................................32
Key as Send ............................................................................................................................40
Hotline ...................................................................................................................................40
Anonymous Call .......................................................................................................................41
3.4.3、Directory .....................................................................................42
Rainbow4(S) IP Phone User Manual
ATCOM TECHNOLOGY CO., LIMITED www.atcom.com.cn 3
Local phonebook ......................................................................................................................43
Blacklist..................................................................................................................................48
3.4.4、History ........................................................................................48
Make calls from history .............................................................................................................48
Delete one item from history .....................................................................................................49
Check the details of history .......................................................................................................49
Add to Contact.........................................................................................................................50
Add to Blacklist........................................................................................................................51
Delete all History’s records ........................................................................................................51
3.4.5、Message ......................................................................................51
Set Voice Mail..........................................................................................................................51
Check the voicemail .................................................................................................................52
3.4.6、Settings.......................................................................................53
Basic Settings..........................................................................................................................53
Advanced Settings ...................................................................................................................61
3.4.7、Display ........................................................................................69
Slave Contrast .........................................................................................................................69
Backlight.................................................................................................................................70
3.4.8、Application ...................................................................................71
4、Advanced Feature ...............................................................................72
4.1、Codecs ............................................................................................72
4.2、Capture and Upgrading ......................................................................73
4.3、Auto Upgrade ...................................................................................74
4.4、Export & Import configuration file........................................................75
4.4.1、Export configuration file ................................................................76
4.4.2、Import configuration file................................................................77
4.5、Export System log.............................................................................77
4.6、Dial plan ..........................................................................................78
4.6.1、Replace Rule ...............................................................................78
4.6.2、Dial-now .....................................................................................79
4.6.3、Area Code ...................................................................................81
4.6.4、Block Out....................................................................................82
5、FAQ .....................................................................................................83
5.1、How to reset to factory ......................................................................83
5.2、Upgrade the firmware on post mode ....................................................84
5.3、How to make IP Peer to Peer call.........................................................84
6、Trouble shooting .................................................................................85
6.1、The phone is failed to register to SIP server..........................................85
6.2、The phone is failed to gain IP address ..................................................85
6.3、Only one party can hear from another on calling ...................................85
7、Abbreviation .......................................................................................86
Rainbow4(S) IP Phone User Manual
ATCOM TECHNOLOGY CO., LIMITED www.atcom.com.cn 4
Rainbow4(S) IP Phone User Manual
ATCOM TECHNOLOGY CO., LIMITED www.atcom.com.cn 5
Contact ATCOM
Overview of ATCOM
ATCOM is the leading VoIP hardware manufacturer in global market. We have been
keeping innovating with customer’s needs oriented , working with partners to
establish a total solution for SMB VoIP with IP phone , IP PBX and Asterisk cards.
With over 10 years’ experience of R&D , manufacturing and service in network and
VoIP filed; mission of creating the biggest value for IP terminals , we commit
ourselves in supplying the competitive IP phone and other terminals for IP PBX ,
softswitch , IMS , NGN providers and carriers; supplying the competitive total VoIP
solution for SMB market. We keep improving the customer’s experience and
creating the bigger value with our reliable products. Until now, our VoIP products
have been available in 100+ countries and used by millions of end users.
Contact Sales
Address
Area C, A2F , Block 3 ,Huangguan Technology Park ,
#21 Tairan 9th Rd, Chegongmiao , Futian District ,
Shenzhen China
Tel
+ (86) 755-83018618-8806
Fax
+ (86) 755-83018319
E-mail
Contact Technical Support
Tel
+ (86) 755-83018618-8008
E-mail
Website Address:http://www.atcom.cn/
Download Center: http://www.atcom.cn/download.html
Rainbow4(S) IP Phone User Manual
ATCOM TECHNOLOGY CO., LIMITED www.atcom.com.cn 6
1、Overview of Rainbow4(s)
Rainbow4(s)
Rainbow4(s) with Rainbow ET
1.1
、
Interface
Power Input
DC 5V-2000mA or PoE
Rainbow4(S) IP Phone User Manual
ATCOM TECHNOLOGY CO., LIMITED www.atcom.com.cn 7
LAN Port
RJ45
PC Port
RJ45
EXPAN Port
RJ45
Headset
Jack
RJ9
Handset
Jack
RJ9
1.2
、
Hardware
LCD
480x272 4.3” TFT
FLASH
64M
RAM
64M
Rainbow4 262MHz Dual-Core
CPU
Rainbow4s 393MHz Dual-Core
LED Indicator
1 Status Light , 4 line indicators, 8 BLF indicators, 1
voicemail indicator, 1 headset indicator, 1 mute indicator
Rainbow ET
Expansion
Module
16 programmable keys on each Rainbow ET.
1.3
、
Software
Sip 2.0 (RFC3261) and other related SIP RFCs
6 SIP lines registration
STUN
Jitter Buffer, VAD,CNG
G.711A/u, G722, G.723, G.726-16, G.726-24, G.726-32, G.726-40, G.729,
Lin16-16, iLBC
Echo Cancellation
SIP Domain name, Authentication and Backup SIP Server
DTMF（Inband, RFC2833, SIP INFO)
Call transfer, Call forward, 3-way conference, Call hold, Call back
DND(Do Not Disturb), Auto answer, Blacklists, Block Call-ID, Block Anonymous
call, Dial plan, IP call
Phone book with 200 records, 200 answered calls, 200 missed calls, 200 dialed
calls
Auto update via HTTP, FTP, TFTP, PNP
Syslog
SNTP,NTP
Customized Ringtone
Daylight Saving time
VLAN, VPN
Rainbow4(S) IP Phone User Manual
ATCOM TECHNOLOGY CO., LIMITED www.atcom.com.cn 8
WEB access with different login level
Multi-language: English, Chinese, Farsi, French, German, Hebrew, Italian,
Portuguese, Russian, Spanish, Turkish
1.4
、
Network
LAN/PC：Support Bridge mode
Support VLAN
Support L2TP VPN
Support DHCP、STATIC、PPPoE
Primary/Secondary DNS Server
Support QoS
Web access via HTTP & HTTPS
1.5
、
Management and Maintenance
Support safe mode and firmware updating under safe mode
Support different level user management
Configuration via web , keyboard
Support multi-language
Firmware and configuration file auto provision
Support system log
1.6
、
Protocol
IEEE 802.3 /802.3 u 10 Base T / 100Base TX
PPPoE: PPP over Ethernet
DHCP: Dynamic Host Configuration Protocol
SIP RFC3261, RFC3262, RFC3263, RFC3264, RFC3265, RFC2543, RFC3489,
RFC3842, RFC3515, RFC2976, RFC3428, RFC2327, RFC2782, RFC1889
TCP/IP: Transfer Control Protocol/Internet Protocol
RTP: Real-time Transport Protocol
RTCP:RTP Control Protocol
DNS: Domain Name Server
TFTP: Trivial File Transfer Protocol
HTTP:Hypertext Transfer Protocol
FTP:File Transfer Protocol
Rainbow4(S) IP Phone User Manual
ATCOM TECHNOLOGY CO., LIMITED www.atcom.com.cn 9
1.7
、
Compliant and Certified Standard
CE: AGC01180140201E2，AGC01180140202E2
Comply with ROHS in EU
Comply with ROHS in China
Operation temperature: lower than 60° C
Storage temperature: lower than 60° C
Humidity: 10 to 90% no dew
1.8
、
Packing list
Model
Rainbow4(s)
Telphone
1 Unit
Handset
1 Unit
Handset cable
1 Unit
Stand bracket
1 Unit
Power adapter
Optional
Network Cable
1 unit，1.5 meters
CD (User mnuaal)
1 Unit
Rainbow ET
Optional
Headset
Optional
1.9
、
Installation
Rainbow4(s) is able to be connected with network via LAN port. Under the Bridge
mode, other devices (Laptop, IP phone) is able to access network via the PC port
of Rainbow 4(S).
Rainbow4(S) IP Phone User Manual
ATCOM TECHNOLOGY CO., LIMITED www.atcom.com.cn 10
1、Stand bracket installation instruction
A. Put the bottom side of the IP phone upside and press one-side joints of stand
bracket into the slot, please refer the picture as below:
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