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™

P/N 847KC Rev. A00 December 1999

 www.dell.com





This document contains information about an issue with the video driver and Java

applications on Dell PowerEdge 1300 and 2400 systems.





Dell has identified an issue involving the current ATI RAGE IIC video driver and Java

applications. This problem only occurs while the computer is running in 256-color

mode and you resize the interior panes of the Java application window. These steps

cause Microsoft®Windows NT®operating systems to exhibit a “blue screen” error.

At this point, a system restart is required.

Dell and ATI are working to develop a new video driver to resolve this issue. The new

driver will be posted to the Dell Web site at http://support.dell.com after it has been

tested and qualified. Dell recommends that you download the new ATI RAGE IIC

video driver when it becomes available.

If you are running Java applications (such as the Dell OpenManage™ Resolution

Assistant) and your computer does not have a Dell OpenManage Remote Assistant

Card (DRAC), Dell recommends that you run the computer at a 65,536-color mode or

higher. To reset the color mode, perform the following steps:

1. C l i c k t h e Start button, point to Settings,and click Control Panel.

2. Click Display and select the Settings tab.

3. Change the Color Palette to 65536 or higher.

4. Click Apply.

If a DRAC is installed in your computer, console redirection is not supported with

colors set to more than 256. If you are required to run Java applications with the

DRAC installed, Dell recommends that you change your color mode during console

redirection.

NOTE: While running console redirection, do not resize Java application windows

while running in 256-color mode.

To change the color mode before using console redirection, perform the following

steps:

1. C l i c k t h e Start button, point to Settings,and click Control Panel.

2. Click Display and select the Settings tab.

3. Change the Color Palette to 256 colors.

4. Click Apply.

Dell recommends that you change the color mode back to 65536 after console

redirection.

____________________

Information in this document is subject to change without notice.

© 1999 Dell Computer Corporation. All rights reserved. Printed in the U.S.A.

Trademarks used in this text: Dell, PowerEdge, Dell OpenManage, and the DELL logo are trade-

marks of Dell Computer Corporation; Novell and NetWare are registered trademarks of Novell,

Inc.; Microsoft and Windows NT are registered trademarks of Microsoft Corporation. Other

trademarks and trade names may be used in this document to refer to either the entities claim-

ing the marks and names or their products. Dell Computer Corporation disclaims any proprietary

interest in trademarks and trade names other than its own.