EKSA H12E Manuale utente

Environmental Noise Canceling USB

Headset with Microphone

Wide Compatibility

Specification

Weight

Cable Length

Plug

160±10 g

2100±5%mm

USB plug

Directivity

Frequency response

Working voltage

Sensitiveness

Diameter

Sensitiveness

Rated power

Maximum power

Impedance

Frequency response

40 mm

115dB±3dB

10MW

20MW

32Ω±15%

20Hz-20KHz

Unidirectional

100Hz-5000Hz

1.5-3.3V

-38±3dB

Headphones

Microphone

Drivers

Compatible computer models: All windows & Mac system

1.Plug directly the USB into the computer's USB port, the

headset can use automatically, plug in and play, no driver

installation needed.

2. Check the audio setting, ensure the PC online calls speaker

and microphone have been set to EKSA H12E Environmental

Noise Canceling USB Headset.

◎PC audio settings of Windows 7 and Windows 8

Switch to"control panel"--〉"sound"--〉"play", and set the item

to default communication device.

◎PC audio settings of Windows XP

Switch to "control panel" ->Sound and audio device, Select

"audio setting" then select "sound play", and set to EKSA H12E

USB headset.

3. Can make a call or voice chat by network app.

Operating Instruction

▲ Connect Computer

Button Function

▲ Volume Control

Volume up and down: simply adjust the scroll wheel up

and down to increase or decrease the volume.

▲ Speaker mute

Push and Slide the button switch up to the mute mark on

wired remote shutter, you can use the mute function.

▲Adjust the mircophone

Bend the microphone tube, then make the tube aim at your

mouth to gain best voice clarity.

Volume“+”

Volume“-”Mute

Unmute

Headphone FAQ

▲I can't hear the voice from an other side or the music is

soundless while playing

Possible causes and Solutions:

◎Check the controller on the cable, please adjust the

volume.

◎Check that your external speakers are still supplied with

power and there have no loose connector.

when you are using a laptop, you may have accidentally

turned off the sound switch. Pay attention to the loudspeaker

symbol on the respective key.

◎Check whether the sound is switched on in the system tray

at the bottom right next to the loudspeaker symbol. When the

sound is off, you'll see a red circle icon here.

If the sound is switched on, the controller may be lowered to

Zero. Click on the loudspeaker symbol in the system tray and,

if necessary, lift the controller upwards.

◎Check the audio settings of your computer to see whether

you have selected EKSA H12 Telecom Headset as the input

device.

▲Another side cannot hear my voice

Possible causes and Solutions:

Maybe you've turned off the microphone.Press the switch to

turn on microphone.

Maybe the microphone lever is misaligned.Adjust the

microphone lever to come closer to your mouth.

Maybe you haven't default the EKSA H12E USB Headset

for audio device on PC.

◎For Windows XP system :

Switch to "Control Panel" -> "Sound and Audio Device" ->

"audio" choose your earphone for the default audio device.

◎For Windows Vista and Windows 7 systems:

Switch to "Control Panel" and select "Audio"

To highlight earphone, please select "Default Setting" in the list,

then select "Default Communication Device”, and click "OK".

◎For Mac OS X system :

Choose Apple menu, and enter "System Preference" -> "audio"

->"Output"/ Select your earphone EKSA H12E for "Audio

Output Device".

▲The sound from the earphone is distorted, and I hear

echoes from it.

Possible causes and Solutions:

◎Turn down the volume of online calls until the sound

distortion is solved.

◎If you hear your own voice echoed during voice calls, the

echo cancelling function is not working properly on the other

person's device and the sound from the earpiece is sent back

to you through the microphone. advise the person you are

talking to set his device as below, under “Settings> About

Threema> Troubleshooting” to change the “Echo Suppression”

(from “Software Echo Suppression” to “Hardware Echo

Suppression” or vice versa).

▲Another earphone for playing music doesn't work

Possible causes and Solutions:

Maybe EKSA USB earphone has been set as the default audio

device.

◎For Windows XP System:

Switch to" Control Panel" -> " Sound and Audio Device" -> "

Audio".

Set your selected device as default device in “Audio Playing".

◎For Windows Vista and Windows 7 System:

Switch to" Control panel" and select" audio".

lb highlight the device you select, please select" Default

Setting" in the list,and click" OK".

◎For Mac OS X system:

Choose Apple menu, and enter" System Preference" and click"

Audio".

▲The sound is loud even though in the minimum volume.

Possible causes and Solutions:

Turn down the volume of online calls or the media players on

your PC.

▲All the buttons on remote shutter are infeasible

The USB Headset will no longer power on when the PC is in

standby or hibernation mode. Please ensure that your PC

keeps on.

保証書

Garantie limitée

Garanzia limitata

Eingeschränkte

Garantie

Limited Warranty

Our friendly customer service team are ready and waiting to help. Here is how

we can connect:

私たちのカスタマーサービスチームはいつでもお手伝いします。連絡先は次のと

おり：

Unser freundliches Kundenservice-Team ist bereit, Ihnen zu bedienen. So

können Sie uns kontaktieren:

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ayudar:

Notre gentil service client est toujours à votre écoute. Vous pouvez nous

contacter par une des manières suivantes :

Il nostro cordiale team di assistenza clienti è pronto e in attesa di aiutare. Ecco

come possiamo connetterci:

GLOBAL: [email protected]

INDIA: [email protected]

GLOBAL: +852 6940 4955 (Mon to Fri 9:00 am-6:30 pm, UTC +8 HKT)

INDIA: +91-8929-369-620 (Mon to Fri IST 9:30 am-5:30 pm)

www.eksatelecom.com/pages/warranty

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