HP T1000 Manuale utente

Installation Guide

February 2001

Prepared by:

Marketing Services, CPCG

Compaq Computer Corporation

Contents

Introduction................................. 3

Target Audience........................ 3

Document Conventions............. 3

Pre-Installation

Requirements............................ 3

Overview of Installation

Process..................................... 4

Firmware Upgrade...................... 4

Thin Client Manager

Firmware Upgrade .................... 4

File Transfer Protocol (FTP)

Firmware Upgrade .................... 5

XFER Firmware Upgrade.......... 6

Flash Card Firmware

Upgrade.................................... 7

Add-on Installation..................... 8

Printer Installation...................... 9

ICA Printing............................... 9

RDP Printing ........................... 11

LPD Printing............................ 14

Firmware and Add-on

Upgrade..................................... 16

Uninstall Rules........................ 17

Firmware, Add-ons, and Printer

Installation Guide for Compaq

T1000xT1010 Thin Client

Products

Abstract: This guide provides step-by-step instructions for installing

the following Compaq T1000/T1010 Thin Client products:

•=Compaq Thin Client Manager Firmware Upgrade

•=Add-ons (software and printer drivers)

•=A printer

Before attempting to install these products, network administrators

and other server users should read this document and all related

documentation in their entirety.

Firmware, Add-ons, and Printer Installation Guide for Compaq T1000xT1010 Thin Client Products Installation Guide 2

Notice

The information in this publication is subject to change without notice and is provided “AS IS” WITHOUT

WARRANTY OF ANY KIND. THE ENTIRE RISK ARISING OUT OF THE USE OF THIS

INFORMATION REMAINS WITH RECIPIENT. IN NO EVENT SHALL COMPAQ BE LIABLE FOR

ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, OR OTHER DAMAGES

WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS

PROFITS, BUSINESS INTERRUPTION, OR LOSS OF BUSINESS INFORMATION), EVEN IF

COMPAQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

The limited warranties for Compaq products are exclusively set forth in the documentation accompanying

such products. Nothing herein should be construed as constituting a further or additional warranty.

This publication does not constitute an endorsement of the product or products that were tested. The

configuration or configurations tested or described may or may not be the only available solution. This test

is not a determination of product quality or correctness, nor does it ensure compliance with any federal,

state or local requirements.

Compaq is registered with the United States Patent and Trademark Office.

ActiveAnswers is a trademark and/or service mark of Compaq Information Technologies Group, L.P.

Microsoft, Windows, and Windows NT are either registered trademarks or trademarks of Microsoft

Corporation in the United States and/or other countries.

Other product names mentioned herein may be trademarks and/or registered trademarks of their respective

companies.

Firmware, Add-ons, and Printer Installation Guide for Compaq T1000xT1010 Thin Client Products

Installation Guide prepared by Marketing Services, CPCG

First Edition (February 2001)

Firmware, Add-ons, and Printer Installation Guide for Compaq T1000xT1010 Thin Client Products Installation Guide 3

Introduction

This document provides installation procedures to install the Thin Client Manager (TCM) Remote

Administrator Tool Firmware Upgrade, the Add-ons (software and printer drivers), and printer for

the Compaq T1000/T1010 Thin Client products.

Target Audience

This guide is for users with experience installing management software in a distributed

computing environment, who should also possess the following:

•=A basic working knowledge of Microsoft Windows NT 4.0 and Windows 2000

•=Familiarity with Compaq servers, desktops, workstations, and portables

•=A working knowledge of network management concepts, including TCP/IP and SNMP

Proceed through this installation guide in a systematic step-by-step manner to accurately build the

initial installation. This guide may also be used for future reference to specific areas or for

reinstalling specific components.

Document Conventions

This document specifies the actions for installing the Firmware Upgrade, the Add-ons, and

Printer and uses the following conventions:

•=Each section discusses the actions associated with a specific phase of the installation process.

•=Menu options are represented in this manner: File →Open.

•=The text you enter or click in a display is shown in a bold font in brackets, such as [Next],

[Click], [Tab], [Button], and [Finish].

•=Notes and important information are emphasized as follows:

IMPORTANT: Read this important information.

Note: Please read this note for extra information.

Pre-Installation Requirements

Before installing the Firmware Upgrade, the Add-ons, and the printer, verify that your

environment meets the hardware and software requirements described in the following sections.

Hardware Requirements

Compaq T1000 or Compaq T1010 Thin Clients

Software Requirements

Microsoft Windows CE Software

Firmware, Add-ons, and Printer Installation Guide for Compaq T1000xT1010 Thin Client Products Installation Guide 4

Network Requirements

•=Microsoft Windows network

•=Properly-installed TCP/IP network

•=Native Simple Network Management Protocol (SNMP) agent

For information on installing TCP/IP and SNMP, refer to Deploying TCP/IP and SNMP on

Compaq Systems in the Deployment section of the Compaq Insight Manager ActiveAnswers

solution at:

http://vcmproapp02.compaq.com/ActiveAnswers/Global/en/solutions.1108/default.asp

Overview of Installation Process

The installation process is comprised of the following three components:

•=TCM Firmware Upgrade

•=Add-ons (software and printer drivers)

•=Printer

Firmware Upgrade

Thin Client Manager Firmware Upgrade

Prerequisites

•=Windows NT 4.0/Windows 2000 Server

•=TCP/IP and SNMP services installed

•=Thin Client Manager installed

•=Firmware files loaded on server

To Set Up the Thin Client Manager Remote Administrator Tool Firmware

Upgrade:

IMPORTANT: T1000/T1010 Thin Clients should be powered ON and connected to the

network.

To Use the TCM Firmware Upgrade from the Windows NT 4.0/Windows 2000

Server:

1. Start Thin Client Manager.

2. Select Utilities →Upload/Download →Download Firmware.

To Download/Upgrade Firmware:

1. Select Client (you may select one or more clients).

Firmware, Add-ons, and Printer Installation Guide for Compaq T1000xT1010 Thin Client Products Installation Guide 5

2. When “Enter Firmware Path” is displayed on the screen, select [Browse Button].

3. Select [OK].

To Download Client Manager:

Note: Message displayed is “Download Firmware Request(s) Complete.”

1. Select [OK].

•=The firmware is downloaded to the T1000/T1010.

•=T1000/T1010 reads file into memory.

•=T1000/T1010 erases flash.

•=T1000/T1010 reboots.

•=T1000/T1010 is now set to defaults, with the new firmware installed.

2. Configure the T1000/T1010 with settings for your network.

File Transfer Protocol (FTP) Firmware Upgrade

Prerequisites

•=Windows NT 4.0/Windows 2000 Server

•=Microsoft Internet Information Server

•=TCP/IP services

•=FTP server setup to accept Anonymous users (If needed, secure users can be setup.)

•=Read and write access verified and granted for the FTP Root Directory

To Set Up the FTP Firmware Upgrade Directory:

1. In the FTP Root, create a directory for the firmware (such as, ...\FTPRoot\(Directory).

2. Copy the firmware *.zip file to this new directory.

3. Unzip the firmware in the new directory.

4. This should create a new sub-directory with at least two files. (*.bin or *.CPQ and

params.ini).

Note: Firmware upgrades can be obtained by contacting Compaq Technical Support for website

T1000/T1010 FTP Terminal Settings

IMPORTANT: T1000/T1010 must be connected to the network.

To Set Up FTP Terminal Upgrade:

In Compaq Connection Manager:

1. Press [F2] Terminal Properties.

Firmware, Add-ons, and Printer Installation Guide for Compaq T1000xT1010 Thin Client Products Installation Guide 6

2. Select Upgrade [Tab].

Upgrade

1. Use Local FTP Information [Button].

2. Enter the Server Name: (IP Address is preferred or Server name).

3. In the Server Directory: Enter complete path from FTP Root, such as, \(Directory)\(New Sub-

Dir).

4. Select [Apply].

5. Select [Upgrade].

Firmware Upgrade Warning

1. Select [Start]. The Firmware upgrade will start and perform the following actions.

•=T1000/T1010 reads file into memory.

•=T1000/T1010 erases flash.

•=T1000/T1010 reboots.

•=T1000/T1010 is now set to defaults with the new firmware installed.

2. Configure the T1000/T1010 with settings for your network.

XFER Firmware Upgrade

XFER Prerequisites

•=Laplink parallel cable

•=Workstation with Microsoft DOS or Windows 95/98

Note: XFER will not work under Windows NT.

•=XFER program loaded on local workstation

•=New firmware downloaded to local workstation (unzipped)

Note: Firmware upgrades and the XFER program can be obtained by contacting Compaq

Technical Support for website login instructions.

Local Workstation Settings

•=The file may have a *.BIN or *.CPQ extension; either will work.

•=The firmware file will begin with M, L, or D.

•=The file name may be more than eight characters. Rename the file to a standard DOS name

size. Leave the extension the same.

•=If you are having a problem using a DOS Window, boot just to DOS and try again.

To Set Up Local Workstation:

1. Connect the Laplink cable from the local workstation to the T1000/T1010.

Firmware, Add-ons, and Printer Installation Guide for Compaq T1000xT1010 Thin Client Products Installation Guide 7

2. Boot to MS/DOS or exit to MS/DOS Window.

3. At the DOS prompt, type: C:\(Director)\Xfer (Drive):\(Director)\(Filename.BIN).

4. Press [Enter]. Download Utility will start: Message will display: ”Waiting to download

data.”

Proceed to the next section to upgrade T1000/T1010 Firmware.

T1000/T1010 Firmware Upgrade

To Set Up the T1000/1010:

Note: Record current terminal settings, if needed. (This process will set all settings to Default.)

1. Power OFF the T1000/T1010. (Wait at least 5 seconds before turning on.)

2. Power ON the T1000/T1010.

•=The download will start.

•=T1000/T1010 reads file into memory and erases flash.

•=T1000/T1010 reboots.

3. Power OFF the T1000/T1010.

4. Disconnect the Laplink.

5. Reconnect the parallel peripheral. (Optional)

6. Power ON the T1000/T1010.

7. Configure the T1000/T1010 with settings for your Network.

IMPORTANT: Current products have a “wake-on” LAN feature that may require unplugging

the power plug, since these units may be in a sleep mode. A complete power cycle is necessary

for the terminal to see data coming in the port.

Flash Card Firmware Upgrade

Prerequisites

•=Laptop with Windows 98 and PCMCIA Slots

•=Windows 98 CD (Right click/Install (X:\win98\drivers\storage\ftl\trueffs.inf.)

•=TFFS (True Flash File System) [Copy Tformat.exe to local drive.]

•=Firmware files loaded on laptop (*.Bin or *.CPQ)

To Load Firmware Upgrade on Flash Card:

From the Laptop:

1. Insert the flash card in the PCMCIA slot. (Record the drive letter assigned to flash card, X:)

2. Exit to a MS/DOS Window.

Firmware, Add-ons, and Printer Installation Guide for Compaq T1000xT1010 Thin Client Products Installation Guide 8

3. At the DOS prompt, type: C:\(Directory)\Tformat X: /S:C:\(Directory)\(Filename.xxx).

The firmware is downloaded to the flash card.

4. Stop services on the flash card when it is completed, and then remove the card.

To Install Firmware Upgrade on T1000/T1010:

From the T1000/T1010:

1. Power OFF the T1000/T1010.

2. Insert the newly created flash card in the PCMCIA slot.

3. Turn on the T1000/T1010.

•=T1000/T1010 writes to flash.

•=Firmware upgrade done.

4. Power OFF the T1000/T1010, and take the flash card out.

5. Turn ON the T1000/T1010. T1000/T1010 is now set to defaults, with the new firmware

installed.

6. Configure the T1000/T1010 with settings for your network.

Note: Use a 4-MB Centennial Linear Flash PC Card (Centennial part# FL04M-20-11119-03) or

an 8-MB Centennial Linear Flash PC Card (Centennial part# FL08M-20-11119-03).

The Tformat.exe program is on the Windows 98 CD. This Tformat.exe allows you to write files

to a flash card.

Add-on Installation

Prerequisites

•=Windows NT 4.0/Windows 2000 Server

•=TCP/IP services installed

•=SNMP services installed

•=Thin Client Manager (TCM) installed

•=Firmware files loaded on server

To Set Up TCM Add-On:

IMPORTANT: T1000/T1010 Thin Clients should be powered ON and connected to the

network.

From the Windows NT 4.0/Windows 2000 Server:

1. Start Thin Client Manager.

2. Select Utilities →Upload/Download →Download Firmware.

3. Download/Upgrade Firmware.

Firmware, Add-ons, and Printer Installation Guide for Compaq T1000xT1010 Thin Client Products Installation Guide 9

1. Select Client. (Select one or more clients.)

2. Enter Firmware Path [Browse Button]. This is the path where the Add-on is located.

3. Select [OK].

Download Client Manager

Message displayed is “Download Firmware Request(s) Complete.”

1. Select [OK].

•=The firmware is downloaded to the T1000/T1010.

•=T1000/T1010 reads file into memory.

•=T1000/T1010 erases flash.

•=T1000/T1010 reboots.

•=T1000/T1010 is now set to defaults with the new firmware installed.

2. Configure the T1000/T1010 with settings for your network.

Printer Installation

ICA Printing

Prerequisites

•=Windows NT 4.0/Windows 2000 Server

•=TCP/IP printer services installed

•=Citrix Metaframe installed

•=Network printers setup and installed

T1000/T1010 ICA Terminal Settings

•=T1000/T1010 setup with default settings

•=ICA connection setup on the T1000/T1010

To Set Up an ICA Connection on T1000/T1010:

In Compaq Connection Manager

1. Select Configure [TAB].

2. Select Add [Button].

New Connection

1. Select Citrix ICA Client from drop-down menu

2. Select [OK].

Specify Connection Type

1. Select Network Connection.

Firmware, Add-ons, and Printer Installation Guide for Compaq T1000xT1010 Thin Client Products Installation Guide 10

2. Select [Next]—Default.

Select a Citrix Server

1. Select Citrix Server [Button]—Default.

2. Select your Citrix Server and [Next].

3. Select a title for the ICA Connection. This will be the icon name in Compaq Connection

Manager.

4. Type a name.

5. Select [Next].

Specify an Application

Select [Next].

Specify Login Information

1. If desired, you can specify the following login information:

•=User Name

•=Password

•=Domain

2. Select [Next].

Select Windows Options

These options specify how the application will appear.

1. 256—Default.

2. Select [Next].

Compression, Encryption, and Sound

1. Use Printer Configuration Utility—Default.

2. Select [Next].

Firewall Setting

Select [Finish].

Network Printing T1000/T1010

To Set Up Network Printing on T1000/T1010:

In Compaq Connection Manager

1. Select Connections. [TAB].

2. Select your new ICA Icon.

3. Log in to your server.

In Desktop

Select Start →Settings →Printers. All of your network printers will be displayed.

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