Novell IDENTITY MANAGER ENTITLEMENTS SERVICE DRIVER 3.6.1 -... Manuale utente

Novell®

www.novell.com

novdocx (en) 17 September 2009

AUTHORIZED DOCUMENTATION

Identity Manager 3.6.1 Driver for Role-Based Entitlements: Implementation Guide

Identity Manager Entitlements Service Driver

3.6.1

June 05, 2009

Implementation Guide

novdocx (en) 17 September 2009

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4Identity Manager 3.6.1 Driver for Role-Based Entitlements: Implementation Guide

novdocx (en) 17 September 2009

Contents 5

Contents

novdocx (en) 17 September 2009

About This Guide 7

1Overview 9

1.1 How the Entitlements Service Driver Works. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1.2 Role-Based Entitlements Versus Other Entitlements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

1.3 Multiple Entitlements Service Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2 Implementation Checklist 13

3 Creating a New Driver 15

3.1 Creating the Driver in Designer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3.1.1 Importing the Driver Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3.1.2 Configuring the Driver Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

3.1.3 Deploying the Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

3.1.4 Starting the Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

3.2 Creating the Driver in iManager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

3.2.1 Importing the Driver Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

3.2.2 Configuring the Driver Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

3.2.3 Starting the Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

3.3 Activating the Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

4 Upgrading an Existing Driver 21

4.1 Supported Upgrade Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

4.2 What’s New in Version 3.6.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

4.3 Upgrade Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

5 Creating Entitlement Policies 23

6 Controlling the Meaning of Granting or Revoking Entitlements 27

7 Managing the Driver 29

8 Troubleshooting Role-Based Entitlements 31

8.1 General Troubleshooting Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

8.2 Conflict Resolution between Entitlement Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

8.2.1 Conflict Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

8.2.2 Changing the Conflict Resolution Method for an Individual Entitlement . . . . . . . . . . 33

8.2.3 Prioritizing Entitlement Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

A Driver Properties 37

A.1 Driver Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

A.1.1 Driver Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

A.1.2 Driver Object Password (iManager Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

6Identity Manager 3.6.1 Driver for Role-Based Entitlements: Implementation Guide

novdocx (en) 17 September 2009

A.1.3 Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

A.1.4 Startup Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

A.1.5 Driver Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

A.1.6 ECMAScript (Designer Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

A.2 Global Configuration Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

About This Guide 7

novdocx (en) 17 September 2009

About This Guide

This guide explains how to install and configure the Identity Manager Entitlements Service Driver.

Chapter 1, “Overview,” on page 9

Chapter 2, “Implementation Checklist,” on page 13

Chapter 3, “Creating a New Driver,” on page 15

Chapter 4, “Upgrading an Existing Driver,” on page 21

Chapter 5, “Creating Entitlement Policies,” on page 23

Chapter 6, “Controlling the Meaning of Granting or Revoking Entitlements,” on page 27

Chapter 7, “Managing the Driver,” on page 29

Chapter 8, “Troubleshooting Role-Based Entitlements,” on page 31

Appendix A, “Driver Properties,” on page 37

Audience

This guide is for Novell®eDirectoryTM and Identity Manager administrators who are using the

Entitlements Service driver to implement role-based entitlements.

Feedback

We want to hear your comments and suggestions about this manual and the other documentation

included with this product. Use the User Comment feature at the bottom of each page of the online

documentation, or go to www.novell.com/documentation/feedback.html and enter your comments

there.

Documentation Updates

For the most recent version of this document, see the Novell Identity Manager Drivers

Documentation Web site (http://www.novell.com/documentation/idm36drivers/index.html).

Additional Documentation

For information on Identity Manager and other Identity Manager drivers, see the Identity Manager

Documentation Web site (http://www.novell.com/documentation/idm36/index.html).

Documentation Conventions

In this documentation, a greater-than symbol (>) is used to separate actions within a step and items

within a cross-reference path.

A trademark symbol (®, TM, etc.) denotes a Novell trademark. An asterisk (*) denotes a third-party

trademark.

8Identity Manager 3.6.1 Driver for Role-Based Entitlements: Implementation Guide

novdocx (en) 17 September 2009

Overview

novdocx (en) 17 September 2009

Overview

The following overview assumes that you understand entitlements (as explained in the Entitlement

Overview (http://www.novell.com/documentation/idm36/idm_entitlements/?page=/documentation/

idm36/idm_entitlements/data/be4rlrn.html#be4rlrn) in the Identity Manager 3.6.1 Entitlements

Guide (http://www.novell.com/documentation/idm36/idm_entitlements/data/bookinfo.html)) and

have created the entitlements you want managed by the Entitlements Service driver.

The Entitlements Service driver is one of three entitlement agents that you can use to grant

entitlements, or permission slips, to users. The other two entitlement agents are the role-based

provisioning component and workflow-based provisioning component in the User Application.

The following sections provide information to help you understand the Entitlements Service driver:

Section 1.1, “How the Entitlements Service Driver Works,” on page 9

Section 1.2, “Role-Based Entitlements Versus Other Entitlements,” on page 11

Section 1.3, “Multiple Entitlements Service Drivers,” on page 11

1.1 How the Entitlements Service Driver Works

The Entitlements Service driver grants entitlements to and revokes entitlements from users, as

shown in the following diagram.

10 Identity Manager 3.6.1 Driver for Role-Based Entitlements: Implementation Guide

novdocx (en) 17 September 2009

Figure 1-1 Entitlements Service Driver Process

The driver implements entitlements through the use of entitlement policies. An entitlement policy

contains the following:

Membership: The list of users assigned to a policy. A user can be dynamically assigned to a

policy when he or she meets the criteria for the policy, or the user can be statically (manually)

assigned to the policy. In the above example, User A, User B, and User C are all members of

Entitlement Policy 1. User D and User E are members of Entitlement Policy 2.

Entitlements: The list of entitlements associated with the policy. Users assigned to the policy

receive all of the entitlements associated with the policy. If the user is removed from the policy,

he or she loses all entitlements associated with the policy. In the above example, the

Entitlements Service driver has granted the AD User Account entitlement and GroupWise®

Mailbox entitlement to User A, User B, and User C. Likewise, the driver has granted the AD

User Account entitlement and Exchange Mailbox entitlement to User D and User E.

The Entitlements Service driver uses the following basic process to grant entitlements to and revoke

entitlements from users:

1. The driver evaluates the users within its defined scope to see if they meet the criteria

established for membership in a policy. This occurs whenever:

Any criteria attribute used for determining membership in an entitlement policy is

modified.

A user is moved.

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