Symantec ALTIRIS BARCODE SOLUTION 7.0

Altiris™Barcode Solution

from Symantec™User's

Guide

Version 7.0

Barcode Solution User's Guide

The software described in this book is furnished under a license agreement and may be used

only in accordance with the terms of the agreement.

Documentation version: 7.0

Legal Notice

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IN THIS DOCUMENTATION IS SUBJECT TO CHANGE WITHOUT NOTICE.

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■A range of support options that give you the flexibility to select the right

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up-to-the-minute information

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For information about Symantec’s Maintenance Programs, you can visit our Web

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www.symantec.com/techsupp/

Contacting Technical Support

Customers with a current maintenance agreement may access Technical Support

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Before contacting Technical Support, make sure you have satisfied the system

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at the computer on which the problem occurred, in case it is necessary to replicate

the problem.

When you contact Technical Support, please have the following information

available:

■Product release level

■Hardware information

■Available memory, disk space, and NIC information

■Operating system

■Version and patch level

■Network topology

■Router, gateway, and IP address information

■Problem description:

■Error messages and log files

■Troubleshooting that was performed before contacting Symantec

■Recent software configuration changes and network changes

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[email protected]North America and Latin America

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global insight, which enable you to manage your business risks proactively.

Enterprise services that are available include the following:

These solutions provide early warning of cyber attacks, comprehensive threat

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Symantec Early Warning Solutions

These services remove the burden of managing and monitoring security devices

and events, ensuring rapid response to real threats.

Managed Security Services

Symantec Consulting Services provide on-site technical expertise from

Symantec and its trusted partners. Symantec Consulting Services offer a variety

of prepackaged and customizable options that include assessment, design,

implementation, monitoring, and management capabilities. Each is focused on

establishing and maintaining the integrity and availability of your IT resources.

Consulting Services

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Educational Services

To access more information about Enterprise services, please visit our Web site

at the following URL:

www.symantec.com

Select your country or language from the site index.

Technical Support ............................................................................................... 4

Chapter 1 Introducing Symantec Barcode Solution ....................... 11

About Symantec Barcode Solution ................................................... 11

Symantec Barcode Solution features and benefits .............................. 12

Components of Barcode Solution ..................................................... 12

How Barcode Solution works .......................................................... 13

Chapter 2 Using Barcode Solution ...................................................... 15

Using Barcode Solution ................................................................. 15

Creating a synchronization profile .................................................. 16

Installing Barcode Manager ........................................................... 17

Synchronizing data ...................................................................... 18

Scanning assets ........................................................................... 18

Uploading data from the barcode device ........................................... 19

Verifying asset data ...................................................................... 19

About ownership and editing associations ........................................ 20

Resolving conflicts ....................................................................... 20

Viewing Barcode Solution reports ................................................... 21

Chapter 3 Using Barcode Solution's User Interface ........................ 23

Barcode Solution Home page Web-parts ........................................... 24

Barcode Solution home page: Assets without a Barcode

Web-part .............................................................................. 25

Barcode Solution home page: Profile Summary Web-part .................... 25

Barcode Solution home page: Quick Links Web-part ........................... 26

Barcode Solution home page: Summary of Assets Scanned

Web-part .............................................................................. 27

Barcode Solution home page: Summary of Verification Batches

Web-part .............................................................................. 28

Batch Uploads page ...................................................................... 28

Batch Details page ........................................................................ 29

Unresolved Conflicts page ............................................................. 29

Resource Details page ................................................................... 30

Contents

Barcode Solution: Scanning folder ................................................... 30

Assign Barcode page ..................................................................... 31

Quick Scan page ........................................................................... 32

Receiving page ............................................................................ 33

Receiving Warning page ................................................................ 34

Search page ................................................................................ 34

Resource Edit Details .................................................................... 35

Barcode License Count Exceeded page .............................................. 36

Install Symantec Barcode Manager page ........................................... 36

Synchronization Profile page ......................................................... 36

Synchronization Profile page: Resources tab ..................................... 37

Synchronization Profiles page: Select Data Classes and Associations

tab ...................................................................................... 38

Synchronization Profiles page: Permissions tab ................................. 39

Synchronization Profiles page: Synchronization tab ........................... 40

License Usage page ....................................................................... 40

Merge Settings page ..................................................................... 41

Add to Barcode Export List page ..................................................... 42

Barcode Solution Reports folder ...................................................... 42

Chapter 4 Using Barcoder .................................................................... 43

About barcoder and the barcode device ............................................ 43

Starting barcoder ......................................................................... 44

Synchronizing barcoder ................................................................ 44

Searching for a barcode value in barcoder ......................................... 44

Adding a Barcode Value to an existing asset with barcoder .................. 45

Adding a new asset with the barcode device ...................................... 46

Using barcoder to inventory assets .................................................. 47

About barcode sheets .................................................................... 48

Chapter 5 Using the Barcoder menu .................................................. 49

Search template options ................................................................ 49

About the Asset scan template ........................................................ 51

Quick Scan template options .......................................................... 51

About the Location Scan template ................................................... 52

About the Owner Scan template ..................................................... 52

About the Assign Barcode template ................................................ 53

About the Receiving template ......................................................... 53

About the New Asset template ........................................................ 54

About the Inventory Browse template .............................................. 54

About the Location Audit template ................................................. 54

About RFID Audit template ............................................................ 54

Contents8

Index .................................................................................................................... 57

9Contents

Contents10

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