What to do if it goes wrong
CAUTION: to reduce the risk of personal in ury, unplug the steamer and ensure unit has fully cooled
down before performing maintenance/troubleshooting checks.
Is there an accessory missing?
• Check the ‘Th s pack conta ns’ panel on the box to make
sure the part s ncluded w th your mach ne.
The steamer has no power?
• The plug may not be fully pushed nto the electr cal socket.
• Check the fuse n the plug f th s needs replac ng, always
replace w th a Br t sh 13amp fuse.
• The steamer s equ pped w th a thermostat and a thermal
cut-out. If for any reason the steamer overheats t w ll
sw tch off. If th s happens turn off and unplug the steamer,
allow to cool for a least 2 to 4 hours.
Why is the steamer not producing steam?
• There may be no water n clean water tank, check the
clean water tank has water.
• Check the steam tr gger safety latch has been unlocked
on the handle.
• Check the water tank has not been overf lled, there must
be a space n the tank for the water to heat. If overf lled
the steamer w ll del very very l ttle steam or
water droplets.
• The water may not yet be at temperature; the red and
green ready nd cator l ghts w ll both be llum nated.
• Check the water tank does not have a bu ld up of l me
scale. The water tank should be treated w th l me scale
remover approx mately every 6 months.
vax.co.uk/support
vaxireland.ie
or call:
(UK) 0330 026 8455
(ROI) 1-800 928 308
This does not aect your statutory rights
Instead of taking me back
to the shop, simply visit:
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