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ADMINISTRATIVE INFORMATION

SERVICE NOTE CLASSIFICATION:

MODIFICATION RECOMMENDED

ACTION [[]] IMMEDIATELY STANDARDS:

CATEGORY: X ON SPECIFIED FAILURE LABOR: 0.5 Hours

[[]] AGREEABLE TIME

LOCATION [[]] CUSTOMER INSTALLABLE SERVICE [[]] RETURN USED [[]] RETURN

CATEGORY: [[]] ON-SITE INVENTORY: [[]] SCRAP PARTS: [[]] SCRAP

X SERVICE CENTER X SEE TEXT X SEETEXT

AVAILABILITY: PRODUCT’S SUPPORT LIFE AGILENT RESPONSIBLE UNTIL:

AUTHOR: JC PRODUCT LINE: PL12

ADDITIONAL INFORMATION:

© AGILENT TECHNOLOGIES, INC. 2002

PRINTED IN U.S.A.

June 20, 2002

Page 1 of 2

E4445A-02

S E R V I C E N O T E

Supersedes:

None

E4445A PSA Series Spectrum Analyzer

Serial Numbers: US00000000/US99999999

MA00000000/MA99999999

Duplicate Service Notes:

E4440A-03

E4443A-02

E4445A-02

Un-initialized cal files on replacement board causes error(s) 607

To Be Performed By: Agilent-Qualified Personnel or Customer

Parts Required:

None

Page 2 of 2 E4445A-02

Situation:

After replacing the third converter board, errors such as

607, Media could be corrupt, EEPROM TCONV_TEM_COEF_CAL_FILE.

. 605, Data corrupt or stale, RAM copy of TCONV_TEM_COEF_CAL_FILE.

. 607, Media could be corrupt, EEPROM TCONV_321_AMP_CAL_FILE.

. 605, Data corrupt or stale, RAM copy of TCONV_321_AMP_CAL_FILE.

. 607, Media could be corrupt, EEPROM TCONV_HIGHBAND_CAL_FILE.

. 605, Data corrupt or stale, RAM copy of TCONV_HIGHBAND_CAL_FILE.

. 607, Media could be corrupt, EEPROM TCONV_EXTMIX_CAL_FILE.

605, Data corrupt or stale, RAM copy of TCONV_EXTMIX_CAL_FILE

may appear that cannot be cleared by performing the PSA adjustments or power-on alignments. These errors are

related to calibration files on the third converter board not being initialized. There is a possibility that

other replacement boards will show the same problem.

Solution/Action:

Go to the Agilent PSA Service Web Page,

http://mktwww.soco.agilent.com/field/service/signal/psa/, and click on the “Current Problems”

link. There you will find a brief description of this issue as well as a Vee Program which, when run,

will initialize all the calibration values on the Third Converter board and clear the above error

messages. If 607 errors appear after the replacement of any other board besides the third

converter board and cannot be cleared by running the PSA cal software or the power-on

alignments, return the board and exchange it for a new one.